with 2 level cabin, 2 king beds, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.6 / 10
1 of 77Guest Review
Guest Rating: 10
Alex F.,
Opelika, AL
Stayed on 01/31/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:10
Comfort:10
Check Out:10
Amenities:10
Location:10
Would Recommend Company:10
Would Recommend Property:10
Guest Comments:
Nice place, few issues but not a game changer, side door lock did not work, when you leave the house you must exit through the front door and walk uphill to the side of the house where must park your vehicle. Overall stay was good.
I have so many great things to say that I don't know where to start. Express check in was super helpful and we had no issues with the directions provided. The cabin itself was clean and ready to receive us as guests. Everything that my wife and I needed was provided. The hot tub was already running so we didn't have to wait for it to warm up before we could use it. The location to the strip is great. If i had to complain about anything the only thing that I could think of is the pool table isn't level but that still didn't stop us from enjoying shooting pool. Overall our stay was perfect. I definitely will be back for another stay. I highly recommend!
Loved the Cabin. Christmas Tree was up and the grandchildren loved it. Cabin was spotless. No issues what so ever. Couldn't ask for a better time or better place.
we had a really great stay not to far out that we were able to go back and forth into town due to two kids very clean really nice we have been staying with usa cabins for 10 years now and we love it coming back in june again to usa cabin
The cabin was absolutely gorgeous! The location was very tranquil and peaceful. The scenery surrounding the cabin was very beautiful. We will definitely recommend your cabins to our friends! Outstanding experience!
We stayed at Lover's Paradise for 8 nights and I quite literally don't have enough good things to say about our stay and our cabin. Absolutely perfect location up about a mile or so from the Parkway, but still close enough to everything. The cabin was perfect! You had absolutely everything needed for a stay in the mountains. Super comfortable, very clean, easy check in and check out. Highly recommended!
The cabin is beautiful and very clean. However this was by far the most frustrating stay we have had at a Cabins USA rental. First the key code only works on the front door which is reachable by a flight of stairs, we knew there were stairs but had no idea we couldn't get in the side door which is where we had to park. Not a deal breaker but the side door had to be locked from inside so every time we went in and out one person had to go in and out the front door and walk around to the vehicle. Second getting the TV to work in the living room was frustrating and calling the office wasn't helpful. Even after getting the TV to work once it was turned off it wouldn't play when turned back on. It would have been nice to have had some instructions on the correct input and name for the living room feed. Finally and by far the deal breaker was the mattress in the downstairs bedroom. PLEASE replace it! There is zero support and it is impossible for an adult to sleep on.
The drive the the cabin requires a lot of steep inclines. There are no signs to direct you through the resort. We arrived late at night and weren't even able to easily identify our cabin. There was no name posted on it anywhere the numbers were too difficult to see at night.
Check out was easy but I didn't like that there wasn't much of a conformation that you were officially checked out.
This was our very first trip to the cabins and I must say lovers paradise was everything and more. The cabin was super clean and the location was perfect. They have everything you need in the cabin n more.I would most definitely book with pigeon forge again. The only thing I would suggest if you ate drinker bring your own alcohol lol pigeon forge is a dry county for the alcohol drinkers unless you are interested in some good moonshine lol but overall everything else was perfect ????
I would not want to stay here in weather, it's very curvy and challenging. There is only one parking place for this cabin and you have to back-in, uphill. In an SUV, we had to creep and still bottomed out. So, I probably won't stay again for those inconveniences. Inside was fine. Clean, comfortable. Did not like the downstairs bed looked into a door to the outside that had a giant window in it with no covering. We stole curtains from the room and covered it up.
My wife and I had a wonderful time staying in your cabin. We will be staying in the same cabin next year, location was great, peaceful and quiet. We are looking forward to staying in the same cabin in years to come.
We loved the cabin. The windy roads to get to it would not be easy in the winter with ice and snow.
We enjoyed the game room.
We've used Cabins USA before and we will stay with them again.
Not enough parking, driving in and out was a real pain. The cabin was beautiful, however the pool table space was to small. Couldn't play without an issue of hitting the wall on 2 sides, this was a bummer. All and all very relaxing.
We could not have been happier with our stay! We have been to The Smokies three times, all in hotels, and whenever we return moving forward we will stay with Cabins USA. So worth the extra expense, for the amount of comfort and amenities that are afforded. Everything in the cabin was exactly as advertised. The kitchen had plenty of utensils and was far more equipped than expected. The cabin was clean and everyone enjoyed the Pool Loft and Video Game Unit the entire week. The Hot Tub off the back deck was used every night after a long day of sightseeing and fun. Again, well worth the expense to fully enjoy a vacation with a large family!
We loved staying here and would definitely book again. The cabin was very clean and nicely updated. The downstairs bedroom mattress was very comfortable, so that must have been replaced since earlier reviews. My kids enjoyed the game room loft. The location was very convenient to the main highway, but quiet and peaceful.
Great cabin and customer service! We needed linen for the sleeper sofa and they brought it right away. Hot tub was ready upon arrival and everything was clean. Awesome family vacation!
This is a nice cabin to stay in but has a few issues. The only way you enter the cabin is up the long stairs. There is a side door that would be easier to go thru but no code is provided. The mattress in the downstairs room is pretty worn out so it would be good to change it. There is a lot of lights out that we reported but we're never fixed. Otherwise it's a good cabin to stay in it just had some flaws that could be easily fixed.
The cabin was great. Absolutely perfect location right off of Parkway. Everything in the cabin worked, and there were enough kitchen utensils for us to have dinner in a couple of nights. The mattress for the bed downstairs was soft, but a little lumpy and uneven. It wasn't horrible and didn't cause any real problems, but I was thankful to get back to my sleep number.
I am in a wheelchair, and we booked this cabin because it was listed as accessible. There IS a ramp, but if you're looking for things like wider doorways and a roll in shower this isn't the place. The parking space is narrow and on a steep hill so we had to pull forward to let my ramp down from the road so I could get out. The hills are steep, and if you or the person pushing you isn't strong and sturdy it could be an issue. The ramp is also fairly steep with tight turns. I'm fairly athletic and push myself around well, (also I have a Smart Drive to assist me up hills), and it was a challenge for me to get in and out. There is a very small square shower with a high lip in the downstairs bathroom, and I wasn't able to fit beside the sink with the toilet and cabinets in the way. On the plus side, the bed isn't too high, and getting in and out was easy with my wife helping.
I don't write any of that to say it was a bad experience. We had a great time, and the location made up for many of the challenges we had. I'm only writing this as a way to help others in my situation know what to expect. Make sure you call to check specifics for any cabin you're looking at before you assume "accessible" means what you think it does. If I or my wife was less capable, this cabin would have been a poor choice for us. As it is, we plan to use Cabins USA again. Check in and out was quick and painless.
This was my second year staying at Lover's Lane. I felt like I was at home. The only thing I had and issue with was the mattress down stairs. It was too soft. The end where you lay your head was going down hill and it affected our neck and back where we couldn't rest comfortably. I recommend getting a new mattress if possible. Other than that, the stay was wonderful. Hope to see you next year!
The Staff that I spoke to on a few occasions were absolutely caring people, We had a time finding our cabin after a 12 hour drive(traffic), and the Amazing person on the line stayed on until we reached the cabin, Awesome experience!!!
We absolutely enjoyed the week at Lover's Paradise! The cabin is well maintained and very clean. Everything we could possibly need for our stay was provided and in good working order, which is important to us. We weren't ready to leave! We would definitely recommend this cabin to our friends and family, and we would very definitely stay at this same cabin again. The only thing we had against it was that there wasn't a nice view, but not a deal breaker for us. One of our best vacations ever!
This cabin was one of the cleanest that we have ever stayed in. Normally, I do not leave a tip for the cleaning staff but I did this time. We have rented cabins from other companies and have been disappointed with the cabin and the upkeep but Lovers Paradise did not disappoint. The only things that needs to be addressed is the parking or lack of and not being able to access the side door from the outside. We rented this cabin for the handicap access but had to go in at the front door to unlock the side door. Defeats the purpose of handicap access. Would definitely stay here again!
We called about lights 1st hour and they came next night and didn't have a part so we didn't have lights above the pool table
And I didn't know I would get a email after to depart so I called 2 numbers that my email of directions and departure notes . I then had to leave a message both places. Letting you know we departed before 11:00. So I was nervous then on the way home I saw y'all email of easy departure but it was 12 something. Sorry.
We loved our cabin , the only thing different i would do for next time is find one with more of a view of the mountains , but this was my very first time staying in a cabin in pigeon forge . and visiting it was awesome . Great Time for sure and Great cabin
We enjoyed our stay with Cabins USA as always! The cabin was clean and very well kept. The only two things that were a little discomforting was the downstairs shower was small and the downstairs bed leaned back when you laid down. Overall we were satisfied with our stay and will definitely book with Cabins USA again and hopefully soon!
The cabin was beautiful and met all of our needs. The only down side to the cabin was on the back porch off the billiards room didn't have a great view and there was trash thrown out behind the cabin, which was an eye sore. Other than that everything was great!
The property was amazing the cleanliness to detail could've been a little bit better ,I've stayed at few of your properties so I know it was just a fluke because it was the first time I had any issues but with me being a General Manager of a hotel I'm always inspecting
The cabin was easy to find, no views though. We were not given an address and told GPS doesn't work in that area, but our GPS worked. We also were not given an address(which would have helped). I did like that the resort area was smaller so not busy with a lot of people and traffic. We are going to use your company to book again next year. I will just make sure to have better views.
Cabin was great we really enjoyed our visit. Not complaining but bed down stairs could really use new mattresses. Feels like your laying in a hole. But we managed. But we really did enjoy cabin it was clean and very cozy.
We spent 3 amazing nights at the cabin. The beds were so comfortable, the kitchen was stocked with beautiful dishes and cook wear. It was a perfect get away especially in these times of social distancing.
very clean ! , very nice ! loved the cabin ! the only i would like to see change is signs to better navigate u in and out I found it very confusing and noticed others did as well
There were a lot of spider webs INSIDE the cabin in closets, bedroom, kitchen, etc that could have been cleaned. There was trash on the lawn, trash near and behind the hot tub (beer bottle tops and cups). One of the mattresses was way too soft and probably needs to be replaced. The fact that we paid a cleaning fee but had to do some cleaning upon arrival is not fair. We have stayed in a lot of cabins and understand the culture and lifestyle, but this one had a lot of potential but wasn't as comfortable as we had hoped. Staff was great, checking and check out process was good.
Overall the cabin was ok. It is a beautiful cabin. There were some cleanness issues. Spider webs are all over in the cabin inside and out. I had to dust the wall in the upstairs bedroom up above the bed. I killed at least 3 cockroaches in the upstairs bedroom. The Jacuzzi tubs need to be cleaned. The blind in the living room area need to be replaced because you can see straight through the inside.
Although we enjoyed our stay, there were a few things that we had to adjust to. Thjere were 4 adults in our party and we found only 2 coffee mugs which meant instead of getting up and enjoying a cup of coffee, we had to drink in shifts. We settled that the first day as 2 of us bought mugs to bring home. The ice maker is very slow in making ice, making about 2 trays the first 24 hours. Again, with 4 adults, we had to go out and buy ice for the remainder of our stay. The cabin was okay, but there were several areas that needed repair. One of my main concerns was the upstairs shower It looked like it had been sprayed with shower cleaner and not rinsed. The floor was VERY slippery and quite dangerous. The hot tub was not working correctly. The water level was low and the temperature could not be regulated. It stayed on 82 degrees which is too cold for the mountains. As we had planned a weekend that we could enjoy some leisure time, this cabin was not conducive for that.
Stay and service were excellent. Couple of things to be aware of: floor rotten around commode on first floor nails protruding on front steps we killed 3 large roaches Daughter lost a newly purchased outfit in the cabin
Overall the cabin was really nice, however there was a mishap when we checked in. We checked in through the main office and when we got to our cabin and opened the door, it was a hot mess. Turns out the cleaning crew had still not cleaned our cabin and this was at 8:00 at night!! We were a bit aggravated bc we had been told that our cabin would be ready to check in by 3:00 that day. We had to call maintenance twice during our stay, one for the game room bc our games wouldn't work and the second for our dryer, which we were told someone would be to fix it and no one ever showed up!! The parking for the cabin is not good either, no room!! Overall the cabin was pretty nice, however I will not stay there again.
The cabin was ok but when we arrived but the central air was not working. After a phone call they promptly sent someone out and got it working. The vents were very dirty looked like house keeping did not clean them for a while. the ceiling fan on the living room could not be fixed due to the owner of the cabin has to OK it with cabins USA. The cook wear was completely unusable. the only thing usable was the pot to cook in the skillets were terrible. Again Im sure no fault of Cabins USA. This seems to all fall on the owner and housekeeping. As far as handicap accessible not very friendly for a mobile scooter. The mattresses really were very uncomfortable in both beds. I would recommend the owner do some upgrading and replacing broken things.
Enjoyed our stay immensely and plan to return! No real complaints, just a few minor observations. There were several nail heads sticking up in different areas: the outside front steps; the inside banister; and on the floor separating the bathrooms and bedroom, both up and down. Just wanted to mention it so maintenance can take care of it for the next guests. We called the first day for maintenance to come reset our wireless modem and change an outside light bulb and their response was immediate, so the customer service was top notch. We will definitely be back!
Cabin was not very clean, hot tub was cloudy and smelled, called and requested hot tub be emptied and refilled was told would come and take care of it and was never done. Needless to say it was unusable. I own in this resort also and was extremely disappointed and embarrassed for the family I rented this for.
Company Response:
Thank you for taking the time to review your stay in Lovers Paradise. We hope that you will stay with Cabins USA for your next Pigeon Forge vacation.
My family stayed 4 nights in the Lover's Paradise cabin. When we arrived at the cabin, there were no dish towels or dish clothes to be found. I called the office and we were brought some within 30 minutes time....bravo to the the team for the quick response. However, the cabin itself had some issues. The smoke detectors had all been taken down and were laying on various tables throughout the house. Some of the dishes in the cabinets had some sort of liquid substance in them, so we rewashed the dishes prior to use. The pillows were all flat and somewhat disgusting...to the point that we went to Wal-Mart and bought our own to use for the stay. The carpet in the cabin could definitely stand to be steam cleaned or something. For anyone who hasn't been to the Arrowhead area before, the roads in and out of the area are very hilly...just be forewarned.
I would stay with the company again, but not in this particular cabin.