with 1 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, wood fireplace, hot tub, jetted tub, wooded view, private, non smoking, washer/dryer
Overall Rating: 9.1 / 10
1 of 106Guest Review
Guest Rating: 9.6
Jane M.,
Tuckasegee, NC
Stayed on 04/01/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:9
Comfort:10
Check Out:10
Amenities:7
Location:10
Would Recommend Company:10
Would Recommend Property:10
Guest Comments:
Absolutely loved this place!! Only complaints we have is that we wasn't told that there wasn't internet or cable!! There was a dvd player but is was Blu-ray with no Blu-ray dvds we had to buy some
The cabin cute, but very dated. We did have to go buy a pizza pan and an extra blanket while we were there. Everything else was good for our weekend getaway. The water does have a bit of a smell to it. It wasn't unbearable- just something to get used to.
Top of the Mountain was largely enjoyable. We didn't get a chance to check out the spa outside since it wasn't working when we arrived, but after calling, it was fixed pretty quickly. That's great! The bed was a bit uncomfortable, but it IS a king size while part of the website said queen. You can see in the picture with the four posts. We aren't yet to the point where the quality hurt our day. It was adequate. The lighting in the living area was a bit harsh, and with the remotes, we couldn't tell if some of them were just the wrong remotes or just not set up well, but we couldn't get the tv in the bedroom to do anything. The fireplace was good and the tv in that room was good, but the place really needs something more in terms of internet or something. We brought a hotspot that we were able to use for much of the time, though cell reception wasn't great. It seemed better in the morning than at night. I think there was a filter for the kitchen sink, but the shower definitely smells heavily of iron, but the quality of the shower is good.
The whole place is small and cozy, but nice. I feel like it was just right for us. It was my wife and I on our anniversary, plus our 4 year old son. He just slept with us and it was fine. I liked the location and how private it was. It was a little far away from attractions, and if you aren't used to driving up steep areas or can't handle it for some reason, it might be difficult.
Again, I want to stress that the crew did a great job fixing the spa for us and how attentive they were. The place was clean and in good order when we arrived. The code for the door after online checkin worked great. Checkout was easy with just a text. The gas grill outside worked well. We didn't see any bears there in early November.
It's always nice to stay at new cabins, but since this one is familiar, I wouldn't mind going back to the same place exactly as it was.
Beautiful location!! First time staying in a cabin and loved it. Only problem I had was my vehicle not making that final climb. And I was in a suv, had to walk up the hill. Next time I'll research something easier access. But like I said I loved the whole experience!! Thank you all!!
The cabin was beautiful the hot tub was great. The bed needs a new mattress hard as a rock. No cable just dvds to watch. But everything was wonderful and private we had a bear on the back porch.
Really enjoyed our stay . I will probably reserve the cabin again it has a really home like feel to it The only thing is the steep drive way . That to be expected due to the location of the cabin.
Cabins USA are ALWAYS amazing. In the last year we've rented 4 cabins with them. Each and everyone of them was superb. We'll definitely be back. Top of the mountain was awesome. So secluded. Loved it!
We had a great time! The cabin wasn't far from pigeon forge. It was in a great location! The only negative thing was our room wasn't clean very well. There was hair in our shower & hair in our bathroom cabinets. Fingerprints all over the windows and Mirrors. The people before us didn't clean the dishes so there was still food left on them in the cabinets! Other then that it wasn't that bad! The couch and the bed weren't all that uncomfortable like what other people said before. We'll be back!
Who ever stayed before us put dirty dishes in the cabinets so whoever checked and cleaned the cabin didnt check that very well. they also put trash and left it in the wrong trash can so it got dragged through the woods. The bed was pretty stiff but they did have a foam piece in the closet which helped a bit. If you are looking for a quiet simply cabin secluded from others it was a nice and quiet stay and we enjoyed it very much! We would definitely book top of the mountain again!
The stay there was real good and the cabin was real nice and like the lay out of the cabin. There are a few things that do need improvement to the cabin is the leak in t he roof over the tv and over the swing needs to be repair. The water has a bad smell to it and going up the drive away in the sharp turn you will spin if it has rain and the trash bin could be a little bigger and stronger. But the location of the cabin and it's off by it's self I love it. This makes our second time using cabin USA and customer service was real good and helpful when talking to them. We will continue to use Cabin USA for our stay in the mountains.
There was no information in the cabin on wifi access and cable tv. Could only receive 3 channels on front room TV and none in bedroom. But cabin was very comfortable and other amenities were great. Check in and check out was very smooth with no problems.
I had read reviews from years ago, that stated there was a problem with the water. Well we found out that this was still an issue. The water has a high sulfur content and trying to soak in the jacuzzi tub (which was our main reason for the cabin) was impossible due to the smell. My husband is in maintenance, and stated all it would need to fix this is to have a filtration system installed. We did though enjoy the Hot Tub, as it was on an enclosed porch, and with the property being secluded we were able to enjoy it greatly. we would come again to this cabin again for the seclusion and the Hot Tub,
We didn't have tv when we arrived but the tech come out the next day and realized there was moisture coming out of the back of the tv . He said probably condensation coming from the air conditioner vent above the tv ( that was sitting on a stand on the fireplace . Well therefore he went and bought a tv at Walmart and come in and hooked it up . But a day or so later we got a rain storm and the ceiling above the tv was leaking , the tv went off and I hurried up and dried it and it came back on ! So we did manage to save the 2 nd tv . And the other thing was the dryer was heating but it wouldn't dry ( bearings ) but we enjoyed our stay and will be recommending u all to anyone ! And we will be using u again !
The water did have a smell to it. The stains from "country" water in the sink could be cleaned better and the hot tub. I live in the country so I get it it. The toaster needs replaced. We loved the location and I felt the price was appropriate for the cabin. Satisfied and would rent again from Cabins USA
Just as everybody else has stated.... this cabin needs an update.
Water was awful. The bed was as hard as a rock. There were only a few channels on the TV. Couldn't get the DVD player to work in the living room, only the bedroom. 4x4 shouldn't be just recommended, it should be required. My equinox with front wheel drive, spun a few times. We ended up renting a jeep. The location was great, very secluded, just like we wanted. The check in code is super long, so I had to pull it up on my phone every time. The dryer doesn't work, I'm pretty sure the heating element is going out.
The hot tub was great. Didn't use the jacuzzi, because I was worried about soaking in that water.
Over all, it was an amazing experience. This cabin just needs some extra love.
However, cabins USA is definitely who we will book through, actually, on the way home, I booked our next cabin in June!
After reading other reviews, the cabin is what I expected it to be. Nothing fancy, but still a good place to stay. The bed wasn't as uncomfortable as others had posted. The water did have a smell to it, but we brought a case of bottled water to cook and brush our teeth with. The only real negative I have is that the hot tub had way too many chemicals in it. I got a pretty bad chlorine rash from it, and it changed the color of my swimsuit.. I'd really suggest having someone go out there and make sure everything is where it should be. Probably won't stay at that property again, but I did like booking through Cabins USA.
I have used Cabins USA for cabin rentals in the past and they have always made it quick and easy to book my stay. The cabins are always clean and prepped for my stay. The "Top of the Mountain" cabin was cleaned and prepped but the cabin itself is not at the usual Cabin USA standard. The water needs a filtration system to help with the sulfur smell and taste. The smell was overwhelming at times and it couldn't be used to make coffee. The closet doors are falling off the tracks along with the gutters outside. The couch in the living room is starting to break down so that when you sit on it you have little black spots on you from the material separating from its cover. The cabin would be fine for a short stay that you were not planing on being there other than to sleep. I will continue to choose Cabins USA for this trip, just not this cabin.
kitchen and bathroom amenities need a full upgrade. The hot tub is a bit dirty. Others are great. Especially love the location - quiet and isolated from other guests, exactly what I'm looking for. Must have a 4WD to go up to the cabin.
The gentleman who assisted me with checking in was wonderful and so much fun to work with. We were given an address to find the cabin via GPS, the roads were a bit scary but we made it. There really should be a different sign at the driveway however because it is hard to see the wooden plaque. The driveway was definitely a chore to get up, so make sure that you have a 4x4 with good gripping tires! the cabin was definitely a promise to it's name....Top of the Mountain. The view was beautiful the cabin was small and quaint. Very clean and cute. We kept hoping a bear would walk up to the woods for our viewing, however we saw a monstrous spider instead crawl across the livingRoom floor. Check out was a breeze just a quick text and we were out. I think the stay was a wonderful get away. I would say it was a little pricey for no more amenities that are offered with the cabin. It is a nice get away.
We loved the cabin itself and the location. However, all the water in the cabin smelled like rust. The water in the bathtub, shower, and all the sinks. It’s that reason alone we will pick another cabin with CabinsUSA next time we stay.
Top of the Mountain is a wonderful secluded cabin. We loved its location and the style of the cabin. We enjoyed the conveyance of being close to town as well as having the feel of being in the mountains. With all this said somethings do need to be addressed with somethings within the cabin. The dryer would only dry one pair of jeans at a time and made a noise, the screened in porch had a leak above the swing, and the grill works but needs replaced and last of all a filtration system needs to be installed on the water system to remove the iron from the water that causes a nasty smell. But would stay again even knowing these issues. Great experience even with all the Covid 19 closures. Will be returning again.
Wish It would have said there was only like 4 channels on the tv no dvd players or entertainment ideas especially when you apparently don't get phone service. Other than that it was top notch
House was nice but needed some updating, wall power was peeling off, knobs not secured, mattress was old, and also the kitchen needed a little bit of updating. Overall was a great trip! Would book with cabins USA again!
I must admit, I was a little " nervous" about this cabin after reading some of the past reviews. A couple things I would like to clear up and a couple suggestions. The cabin is in a great location if you are looking for seclusion. We had a wonderful time at this cabin. My suggestions, the water is stinky and has lots of iron in it. After reading past reviews, I think some people misinterpret the cleanliness of the bathrooms and the hot tub for water stains...it looks dirty because the toilet and sink is rust stained, a filtration system would be great for this cabin. Also, the grill needs replacing. The burners on the right side are totally rusted away but we managed cooking on the left side if the grill with no problems. One other minor thing I would suggest is having better trash bags. The lawn and leaf bags are way too thin. Went to take the trash out and the bag ripped. I would definately stay at this cabin again and would like to say that cabins USA has a very friendly staff. Hope to go back in the future!
Cabin was very outdated and needs a little TLC
Recliner needs replaced very old and not comfortable. Needs a good airing out, very musty odor. Was not real pleased. Will not reserve that cabin again
This cabin did feel secluded. The driveway is very steep, you better know how to drive good to maneuver up and down it. I wouldn't even attempt it in the winter. My biggest complaint is the mattress is like sleeping on the floor it's that hard. My first night I got about 4hrs sleep and had to go to the store and buy a gel mattress topper to put on it. If you can't handle a hard mattress don't book this cabin. Also the hot tub was over due on a cleaning and new water. It's about 10 min from the parkway give or take the traffic at times. I won't book this cabin again because of the mattress. Also wifi would be nice.
The cabin was really nice and peaceful. When they tell you four wheel drive is highly recommended, it really is. Loved the stay. They only thing is they should put the chlorine tablets in the hot tub to keep it clean. Should definitely clean the cob webs about of the corners of the doors and throughout the wood work of the cabin. Other wise it was a great place to get away from all the noise. Loved it.
This cabin is perfect for 2 people. The only complaints we had was there were spider webs inside of the rooms in the corners and the water smells terrible. Loved the location, and the screened in porch was great as well!
The cabin was super cute. The bed was a little hard but we managed. Had a heck of a time finding the property as there was no house number on the directions to the home therefore couldn't put in the GPS to help us find it. A map on the directions would have been useful.
This cabin is clear at the top don't take a truck u will not make it living room chair is getting wore out and the couch had a rip in it and the fridge had a shelf that was broke and no batteries in the tv flipper in the living room but we put the ones in from the bedroom in hot tub was very nice it was very comfortable we thought price was a little high for 2 nights over 400,00
Everything was great except in the bedroom the remote to the Tv didnt work for the volume or power off or on. There was spider webs in the bedroom over the tub and over the bed. Other then that it was very comfortable and enjoyable stay.
Great stay! Only complaint would be the bed could have been a little more comfortable for our taste. For someone that likes/needs a firm bed it would be perfect!
we had a wonderful time the cabin was great we loved it the only down fall was we wished we could have a better view from the back deck and the drive way to the cabin was a bit tricky it is highly recommended to have all wheel drive or 4 wheel drive but all in all we had a great time we will stay again in the future
The cabin was beautiful but it needed more pots and utensils to cook with. The lighting thru out the cabin needed more. Needed a broom to clean up a mess but couldn’t find one. The dishwasher is broken and does not work, I washed dishes by hand which is no big deal I do at home also. Other than those small little things everything was nice and we enjoyed our stay. Loved the back porch area with the hot tub and the screened in porch was nice not having to worry about the wood bees.
Everything over all was ok ,,
Couple things not cool were,,
No spoons,,,
No salt n pepper
Dishwasher is junk and dont take anything off of dishes,, so go to do dishes in sink,, no sink plugg 😡
The sink drains were full of old food n debris as soon as we got there
Spiders and webs in bedroom,, really not cool
Bed was really really hard, i seen in other reviews this has been this way for a while,,
Spider webs in windows n corners,,
Makes me winder how good they clean ?
Over all not a real biggie, we would do it again,,
Good product,, keep striving for better product guys ðŸ'ðŸ¼
This cabin had sulfur water that was very smelly, and not enough hot water to fill the Jacuzzi. The bed also was not very comfortable, but location was Awesome!
Company Response:
Thank you for your review. We are delighted that you enjoyed your stay with us at Top of the Mountain! We apologize for any inconvenience you encountered during your stay, and we appreciate your feedback. We hope that we will hear from you again soon. Do not forget about our return guest discount.
Driveway was difficult to get up in my 4x4. Driveway is paved however the sharp 180 degree curve made it difficult to maneuver my truck. After driving up and down a couple times it got easier. I was under the impression that some firewood would be provided for the fireplace. I was unable to find any for sale locally. Drive was a little difficult to locate at night.
All in all, we had a great experience and can be more prepared next time. All appliances seemed to work great and are upgraded. Cabin was very secluded but didn't take long to get to town. Screened in porch was well appreciated. TV had limited channels but who stays in a cabin to watch TV anyways....
I would recommend this cabin for a couples get away. I wouldn't necessarily recommend this cabin for a family/kids get away. Great Place!!!
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain!! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
I would definitely let people know about the drive up to the cabin from the main road. I drive a 4x4 truck with an 8 foot bed and lots of stopping and backing up to get to the cabin and more getting up lane to cabin. We stayed at top of mountain cavin
Company Response:
I apologize for the issues you experienced in getting to your cabin. Your comments have been forwarded to our reservations department so they can make future guests aware. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!
Very nice and comfortable cabin. Loved location and whole experience while there.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!
I was well please with this rental. Was a tad bit smaller then I thought it would be but was not unhappy. The hot tub could have stood to be cleaned prior to our arrival. Other then those two items I was very pleased. I will be interested in booking this cabin again. The ease of check in and check out was excellent. Was please with appliances and cookwear. I have been to other cabin that simply needed to be updated or items replaced. Top of the Mountain had everything I need to make our trip perfect.
Thank you Cabin USA!
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the cleanliness of the hot tub. Your comments have been forwarded to our housekeeping supervisor to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
The cabin was wonderful, very secluded! It's definitely at the "Top of the mountain" so be prepared for a steep drive. The only draw back was the water smelled horrible, I imagine it had something to do with the elevation of the cabin, not sure. If not for that we would stay in this cabin again. We will definitely book with Cabins USA for our next stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for any issues you experienced with the water at the cabin. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Had an amazing stay will definitely be back🇺🇸🇺🇸
Company Response:
I am so happy to hear that you enjoyed your stay in Top of the Mountain! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Our stay at the " Top of the Mountain " was absolutely wonderful. The cabin was very private and secluded with beautiful mountains all around. The price was great and the staff was very friendly and helpful. I will diffently recommend Cabins USA to all my friends and family.
The only dissatisfaction that we had was with cleanliness. The water had really bad iron and stained our clothes and the carpet had lots of stains which made the carpet look unclean.
Thanks Cabins USA for a wonderful weekend get away!
Keri Kishpaugh
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain. We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issues you experienced with the water at the cabin. Maintenance has been notified and will be addressing the issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
Over all we had a wonderful time. The cabin was just like the pictures in the advertisement. The main things wrong where ,the couch was very uncomfortable to sit on and we couldn't use the picnic table because it is broken.
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the couch and picnic table. We will be working to address them. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
The cabin was a perfect secluded place to unwind and recharge. We definitely recommend 4 wheel drive as the driveway is very steep and curvy. There are no extravagant luxuries but all the necessities are there. Our only complaint would be the very hard/smelly water - the property needs a water softener. We spend most of our Smoky Mointain vacations in the park and don't need lots of amenities so Top of the Mountain was great for us.
Company Response:
I am so happy to hear you enjoyed your stay in Top of the Mountain! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for your suggestion of the water softener. Your comments have been forwarded to our Owner Liaisons and they will bring this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
The stay at the cabin was ,,, well, there were a few concerns. The water in the cabin has a very bad smell and brown. Matter of fact, doing laundry at the cabin is not recommended. I tried washing a shirt where the water turned it brown. The place needs to be exterminated if it hasn't been. We had a wolf spider fall out of a towel hanging in the bathroom that was the size of my hand, no exaggration. Then we also had a scorpion walk across our bedroom floor.... didn't even know those were local to the area. Anyway.. the water is the biggest issue... it doesn't help any of the amenties... hottub smells.. jacuzzi smells... showers smell... brushing your teeth even makes you gag.
Thanks,
Joe
There are a few maintenance issues that need attention. I have emailed about two of them previously, but will reiterate.
1. There are two holes in the tub surround that need to be covered to prevent water from leaking behind the surround, causing rot.
2. The toilet only partially flushes, even if the handle is held down.
3. There appears to be a roof leak on the back porch, above the swing.
4. The bed was one of the most uncomfortable I have ever tried to sleep on. For this reason alone, I could not stay in this cabin again. Neither my husband nor I were able to sleep more than a few hours and woke up aching. It was miserable.
We loved our stay at Top of the Mountain cabin. It is a great secluded spot for a couples getaway. My only complaint is the sofa. I think its time for a new one, it was worn and not so comfy. We will definitely stay here or other cabins with Cabins USA
Company Response:
Thank you for taking the time to let us know about your recent stay in Top of the Mountain. We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while staying in the Smokies. Thank you for letting us know about the sofa. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
The cabin was as we expected for the most part. We left a note about the toaster not working right...hopefully it will get replaced. Couch could use an upgrade. Everything else worked ok. I would strongly suggest a 4 wheel or all wheel drive vehicle due to the steep and windy driveway. I did not think it was going to be an issue but there were alot of leaves...and my car struggled to get up to the cabin because of wet leaves. 6 cylinder Murano in case you are wondering. Someone did clear them once and I swept it several times. Loved the real fireplace!
Company Response:
Thank you for all of your kind words and I am so happy to hear that you enjoyed your stay in Top of the Mountain. We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Nothing fancy or flashy about this property but thats its charm! Small and just what we needed for a few nights away. Kids loved the hot tub and huge jacuzzi tub. Very quiet and secluded. Would stay again for sure!
Company Response:
I am so happy to hear that you enjoyed Top of the Mountain! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
There was a glitch when I booked on the computer. At first, I was charged the wrong amount. It took some convincing to get the girl on the phone to cancel the reservation. She finally did it since it was a "computer glitch". Seems to me she shouldn't have even hesitated as my credit card was charged a different amount than my confirmation listed. After all this, I rebooked and was charged the right amount. I chose to do express check in. I got the key code in my email and used it upon arrival. However, I was not sent a code for the alarm, which I set off using the key code on the door. I had to call the emergency after hours number after the alarm woke up the whole neighborhood. After this everything went smoothly. Cabin is nice, secluded and has everything you need. It is not to far from pigeon forger. Like other reviews said the roads and driveway are steep and windy and the water stinks.
Nothing fancy but excellent for some down time. It makes a nice getaway weekend for two.
Company Response:
I am happy to hear that you enjoyed your stay in Top of the Mountain! We work hard to make sure that each of our guests have the same wonderful experience you did while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to seeing you again soon!
WE LOVED THE LOCATION, I DON'T THINK I WOULD STAY THERE IF THEY WERE CALLING FOR SNOW OR ICE. IT IS VERY QUITE UP THERE. TWO MORNINGS WE HEARD TURKEYS BUT NEVER SEEN THEN. ON OUR LAST NIGHT THE TEMP. DROPPED AND WE GOT THE FIREPLACE GOING AND THAT WAS VERY NICE. THE STAFF WAS VERY NICE AND CHECK IN AND CHECKOUT WAS EASY. WE HAVE STAYED IN CABINS USA MANY TIMES AND WILL AGAIN. THANKS WAYNE AND SHERIL
We have stayed in several cabins through cabins USA and this one was by far the best in our opinion. We wanted to get away, relax and do nothing. The wood burning fireplace is the highlight of this cabin. Only two complaints we had was the smell of the water which we understand for the geographic region and being on a well, be sure ti take drinking water, and there could be better/more kindling for starting the fire place. We found there to be adequate wood supply to keep the fire place going fire place going for the entire weekend. If you want privacy and a cozy cabin to get away and relax then this is the one. We will return no doubt about it
Loved the Cabin. The only two negative's were the heatpump was terribly loud! And the water smelled awful. But loved the privacy and the coziness of the cabin. Had a very relaxing and wonderful time.
Thanks and God Bless :)
Company Response:
Thank you for your review. We are delighted that you enjoyed your stay with us. We apologize for any inconvenience that you encountered during your stay with us. We hope that we will hear from you again soon.
It was a very cozy cabin but do not try to go unless you have a truck or SUV! It is very tough to get up all the hills to the "Top of the Mountain"..it is the perfect name for it!
Company Response:
Thank you for your time reviewing our cabin Top of the Mountain. We do highly recommend a four wheel drive to the cabin during times of inclement weather. We hope that we will hear from you again soon.
We came to this cabin for our honeymoon, looking for seclusion and relaxation. We got exactly what we where looking for. We had a wonderful week feeling like the only two people around. The driveway is up hill, but we handled just fine in our Toyota Highlander without 5 wheel drive. The cabin was away from everyone, but not far to enjoy the area each day. Perfect size for the two of us. Our only disappointment was that the hot tub did not work. After an 8 hour drive to get there, it was nice that it was on for us when we arrived. Once we got in I realized it was not very hot at all, just luke warm. We tried on another night and it did not warm up at all. Other then that disappointment, we had an amazing honeymoon, and seeing the Smokey Mountains in the fall was beautiful. Can't wait to come back and see them in the winter time.
Company Response:
Thank you for taking the time to write your review. We are delighted that you enjoyed your honeymoon with us at Top of the Mountain. We apologize for the disappointment you experienced with us. If there are issues that arise during a stay, when informed, we are very quick to resolving those issues. We look forward to seeing you again soon, and appreciate your business.
We absolutely loved the location. It was very peaceful and very quiet. Enjoyed morning coffee on the screened in porch and enjoyed local moonshine on the screened in porch in the evenings. The cabin was very cozy and we enjoyed our stay. Would choose this location again. We would recommend this cabin to anyone needing to get away from there busy lives and just relax.
This was our first vacation using Cabins USA, and we would go again! Loved the crazy driveway and how secluded this cabin was. Our grill was out of gas when we went to cook dinner our first night and Cabins USA sent someone up the same night (around 9pm) to make sure we had a replacement. TV was quite out of date, so having an updated TV would be a nice addition. We had a great week!
Company Response:
Thank you for taking the time to write your review. We are delighted that you were able to enjoy a week with us at Top of the Mountain. We appreciate your feedback on your stay with us and we hope that you will continue to choose Cabins USA for all your vacations to the Smokies.
We loved how out cabin was away from the business of Pigeon Forge and Gatlinburg but only a short drive away. It was a great location. The cabin was cozy and I really liked the screened in porch. We laughed at the reviews of the treacherous driveway but they were accurate. We laughed up and down that driveway every time. We do have 4 wheel drive. I would suggest finding the cabin in the daylight. It really is a long and windy way up the roads and again up the driveway but that's exactly what we wanted for our Smokey Mountain getaway. We only stayed a few days that were filled with sightseeing but wished we had a few more to relax in the cabin. We will be back!
Company Response:
Thank you for your review. We are delighted you had a great stay with us at Top of the Mountain. We apologize for any inconvenience you may have experienced during your stay with us. We look forward to your future visits, and hope to hear from you again soon. Do not forget about our return guest discount.
The cabin was out of firewood............you always need firewood when you rent a cabin for a getaway. The hvac system was load, vibrated near the filter, return. Overall, very nice place but a couple of things can always take away from it like the lack of firewood and the load hvac system.
Thanks
Company Response:
Thank you for your review Tiffany. We are pleased that your stay at Top of the Mountain was pleasing. We apologize for the inconveniences you experienced. We would have been more than happy to bring you firewood out to the cabin during your stay, but please keep in mind the fireplaces are seasonal. We hope that you will choose to book with us again and allow us to provide you with a wonderful stay with no inconveniences.
Cabin was great deffently as expected and no problems. Now the driveway if it rained we probably would've had trouble getting up it due to all the leaves and pine needles spun up it a couple times. Came back after being gone for the day and someone had blown off the drive which was unexpected and nice. Wood for the fire place could've been better than what we had. But hey it burned. Would deffently stay here again nice privacy. Almost thought I was home.
We had an excellent visit in this cabin. The drive up the driveway at night and raining is scary enough to make a grown man cry, however that's the price to pay for such a private location. Only thing that we were disappointed about is the couch in the living room desperately needs replaced and didn't look comfortable at all.
My husband and I stayed at the "Top of the Mountain" cabin for our honeymoon....while everything was pretty much a 10 I give the cleanliness a lower rating. Now staying in a cabin in the woods I understand that there may be bugs, but the awful part was the amount of dead bugs in plain view through out our cabin. There was a huge dead spider under our kitchen table, a dead thousand legger in our Jacuzzi, dead bugs all around the Jacuzzi, our bed, and in the bathroom. Again, I would understand that these cabins would have bugs, but I would expect that since a person has to go in and turn on the hot tub that you maybe would vacuum up the dead bugs?? Also, I understand that chemicals are needed to help maintain and sanitize the hot tub, but it seemed a little unbearable that you couldn't breath while in the hot tub without breathing in an awful amount of chemicals. Other than that, our stay was fantastic....everything was private as stated and things are well kept...I would recommend your cabins to anyone, just do a quick clean before the guests arrive!
Thank you for choosing Cabins USA. We are very delighted to know that your enjoyed your stay with us at Top of the Mountain. We hope you will keep us mind for your future visit to the Smokies.
I'll start by saying pay attention to the rating of the cabins. This is not a 5 star and I failed to notice that so I'll take the blame there. The location was wonderful we loved the privacy. The cabin had everything we needed it's all getting worn out. The dishwasher didn't work properly so the dishes were not very clean. That was my biggest complaint. We stayed in another cabin last year and was more than pleased and will definitely use Cabins USA again next year. I'll just make sure I look at the cabin rating next time.
If your looking for a cabin to get away in, this is it. It is far enough away from the other properties to make you feel secluded. This was our second time staying at this cabin and we will be returning again. The staff was great and the cabin was clean. I don't understand why people complain about the driveway, it plainly says in the description "4-wheel drive recommended," and I agree. This is a wonderful property and the friendly staff made it that much better.
Had a great stay...Cabin was awesome, could have used a good thorough cleaning. Need to update couch a little uncomfortable. Location was good..Nice, quiet, secluded. Make sure you bring drinking water ..But other than that enjoyed every minute of it...and will definetly be back!! THANKS USA CABIINS!!
we loved our stay at top of the mountain...it is private just like they said...i had seen on here that some people had issues with the driveway to the cabin...being from the eastern part of ky. we had on issues with it. if you want secluded or private in the smoky mountains expect to have a steep driveway....this cabin was wonderful....peaceful and cozy..we will book with cabins u.s.a. again...if you want some time away with your love this is the cabin for you...we are counting the days till we get back to the smoky mountains....
I absolutely loved the cabin and I plan to book the same cabin again. I had a hectic day and the late package made it easy. I had trouble finding my cabin and my code was written down wrong. I had to wait outside to find signal to call the emergency number to get my correct code. The cabin was clean except for by the hot tub. There were hidden beer bottles and dirty ash trays. I gave a low score on the staff because upon check out a Lady with dark hair was very rude. I dropped by to let her know we would be out by eleven, I had also come in to look at the booklets and she acted like she wanted me to leave. She kept saying that's all you need to do, I said ok thank you many times as I looked at the booklets. The Blonde lady I talked to when I first checked in was excellent with customer service and very polite and nice. I saw her dealing with a very difficult lady and she handled the situation very well and professional. We talked about nails, and she was nice to talk to. I was dissatisfied when I came in and the other lady was so rude. I did not rate comfort at the highest because the couch was worn out and needed to be replaced and the bed was very hard. The secluded location was just what I was looking for. Overall I really enjoyed this cabin and plan to revisit. I did forget to tip the Housekeepers, and I will remember this next time. I do apologize to them for this mistake. Thank you very much for a Wonderful stay, and beautiful cabin.
Heather Lovell
THIS CABIN IS WONDERFUL! THE ONLY PROBLEM WAS THE SMELL OF THE WATER AND THE FACT THAT THERE WAS NO PHONE. WE LOCKED OUR KEYS AND CELL PHONE IN OUR CAR AND HAD TO WALK TO A NEAR BY CABIN TO CALL FOR A LOCKSMITH. REALLY NEED A PHONE FOR ANY TYPE OF EMERGENCY.
Company Response:
Thank you for choosing Cabins USA. We are happy you had a wonderful time at Top of The Mountain. We apologize for the inconveniences you encountered during your stay. We hope that you will keep us in mind for your future visits to Pigeon Forge.