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Guest Reviews

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2 Bedroom, 2 Bath, Sleeps 8, Cabin Rental
with 2 level cabin, 2 king beds, 2 queen beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.4 / 10

1 of 106 Guest Review

Guest Rating: 9.3
James B.Washington, IN
Stayed on 02/29/2024
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very beautiful cabin.

2 of 106 Guest Review

Guest Rating: 7.9
Carrie B.Columbia, TN
Stayed on 11/03/2023
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The games don't work and the second bathroom isn't fully enclosed. Other than that it was great.

3 of 106 Guest Review

Guest Rating: 9.0
Lisa &.Cincinnati, OH
Stayed on 05/27/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We love the location, the cabin is showing its age. The mattress in the downstairs bedroom desperately needs to be replaced, it needed to be replaced 2 years ago when we stayed there, it's even worse now, both mattressare very noisy. The refrigerator needs a new seal on it, it was falling off, the red couch is sagging a lot, and is noisy to sit on. The fan in the downstairs bedroom looks like it will fall off any moment. When we got there the smoke detectors were beeping, and we didn't have any dish soap, being that it was a holiday weekend, we knew it would take some time to get new batteries and dish soap. The maintenance person came at 10:30pm, too late to be coming, at least call and say that they would come in the morning. The hot tube needs more chlorine in it. Overall, it's a good cabin, just needs some updates.

4 of 106 Guest Review

Guest Rating: 10
Lisa W.Winnabow, NC
Stayed on 04/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

5 of 106 Guest Review

Guest Rating: 9.0
Alexis D.Georgetown, DE
Stayed on 12/27/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

6 of 106 Guest Review

Guest Rating: 9.1
Caitlin T.Radford, VA
Stayed on 12/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was absolutely beautiful and was in a wonderful location. Only 9 minutes to the Pigeon Forge strip. Pictures do show that the cabin includes an air hockey table which wasn't there anymore. Also, it has a foosball table but they didn't provide a ball for you to play with. These were some of the extras that drew our attention to this particular cabin. Upon arrival the floor felt sticky which made us feel like the cabin was quickly spot cleaned. Overall we did have a wonderful time but we weren't as pleased as we had hoped for.

7 of 106 Guest Review

Guest Rating: 9.7
Lisa M.Manahawkin, NJ
Stayed on 11/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing trip. The cabin was beautiful!!! Amazing views. It was clean and cozy. The only thing I would say is the pull out mattresses on the couches were definitely in need of new ones and the upstairs mattress needs a new one. Otherwise we would most definitely rent this cabin again!!

8 of 106 Guest Review

Guest Rating: 10
Gene H.Oneonta, AL
Stayed on 10/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

9 of 106 Guest Review

Guest Rating: 9.9
James T.Lynchburg, VA
Stayed on 09/19/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 106 Guest Review

Guest Rating: 9.7
Terri B.Olive Hill, KY
Stayed on 09/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is absolutely beautiful and the view is amazing! The mattresses do need replaced and the air hockey table is no longer in the cabin. We will definitely rent again in the future.

11 of 106 Guest Review

Guest Rating: 9.7
David T.Raceland, LA
Stayed on 06/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 106 Guest Review

Guest Rating: 9.5
Shannon H.Timmonsville, SC
Stayed on 05/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

13 of 106 Guest Review

Guest Rating: 9.5
Ali J.Cincinnati, OH
Stayed on 04/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Walked in and the cabin smelled clean and looked great! I wish they at least had things like coffee filters, sugar charcoal. The second night we had a problem with a raccoon up on the second balcony! Beds are old and I wish they would offer a crib. But otherwise super nice and clean!

14 of 106 Guest Review

Guest Rating: 9.0
Robert H.Waycross, GA
Stayed on 03/01/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Awsome cabin, view and location.10 min to old mill. only negitive ,seems all the blinds had some damage ,and the bed room was misssing a blind whch was thrown into the closet.and no ball for the foosball table.

15 of 106 Guest Review

Guest Rating: 10
Alexander L.Miami, FL
Stayed on 01/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

16 of 106 Guest Review

Guest Rating: 9.8
Angie L.Stanley, VA
Stayed on 12/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only issue was the heat. It did not work well and was cool in the cabin. Other then that we loved it.

17 of 106 Guest Review

Guest Rating: 9.5
Irene L.Paducah, KY
Stayed on 10/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at Lucky Break was great, the view was amazing. The only thing I would suggest is a new mattress for the upstairs, and new logs for downstairs fireplace. But the view made up for everything. The night view was simply gorgeous, all the beautiful twinkling lights, I fell asleep looking at them every night. Cabins USA are great people to work with, especially a young girl named Niki, she was great to work with ! Loved our 7 night stay, you wont be disappointed.

18 of 106 Guest Review

Guest Rating: 9.6
Jamie V.Evansville, IN
Stayed on 08/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My stay was awesome! Only complaint I have is that the floor could have been cleaner and underneath furniture had food and candy under it on the top floor. You could see it where the couch and the rug met...I will definitely stay with Cabin USA again.

19 of 106 Guest Review

Guest Rating: 10
Tanya M.Rosebush, MI
Stayed on 08/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a fantastic time at Lucky Break! Loved the ease of the check in and out process. Would definitely stay again!

20 of 106 Guest Review

Guest Rating: 8.5
Brian H.Cincinnati, OH
Stayed on 07/03/2021
Ratings:
Booking: 9
Staff: 6
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Fireworks! First things first, the best part of this cabin was having a front row seat to the Dollywood fireworks from the hot tub every night. It was great! Otherwise, this was a nice cabin in pretty good shape. My son particularly liked all the games upstairs, but the air hockey table is a decoy, there is no motor to blow air, and no pucks to play with anyway. Two a/c units keep things comfortable and the road in is probably the widest road to a bunch of cabins in the county! It could use some lights at the dinning table and upstairs shower, but not a big deal. We have stayed in a lot of Cabins USA cabins, and this is a good 4 out of 5. And once again, Fireworks!!!

21 of 106 Guest Review

Guest Rating: 10
Roman T.Gastonia, NC
Stayed on 02/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No complaints at all the view was wonderful the cabin was beautiful. I would definitely come back to the same location!

22 of 106 Guest Review

Guest Rating: 8.9
Francis F.New Port Richey, FL
Stayed on 01/07/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Very nice, The cabin was comfortable. We will use Cabin USA again .

Here are a few things they could have done. Supplied the dish soap and dish washer soap. coffee filters, left ones we bought will not fit ours at home.
We closed garbage box outside and would not open again. Asked next door if we could use their dumpster outside.

23 of 106 Guest Review

Guest Rating: 8.8
Stacy C.Opelousas, LA
Stayed on 12/23/2020
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Visiting during Christmas was very nice with all the snow. There were a few downfalls, roads were very icy,lots of snow which makes the location unsafe when it comes to traveling during the winter. Snow built up very fastand there was nothing availabe to shovel snow. They should have shovels available in cabin. The lights went our for hrs and cabin got very cold fast, both fireplace were electric, there should be at least 1 wood burning fireplace or a generator for those issues. There should be a wall between game area and upstairs bedroom. Other than that the stay was great.

24 of 106 Guest Review

Guest Rating: 9.2
Jeannie J.Cochran, GA
Stayed on 12/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin. The view was amazing and we could see the fireworks from Dollywood. The cabin had plenty of room and was stock with everything we needed. It was very close to town and only took us a few minutes to get there. Roads were very easy to travel up and down the mountain. The only issue we had was hockey table didn't work properly but kids still had plenty of games to play. The hot tub lights didn't work still not a major issue for us.

25 of 106 Guest Review

Guest Rating: 9.5
Cheyenne M.New Lebanon, OH
Stayed on 09/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This is our second year using cabins USA , they're express check in/out is fantastic and they've been a reliable company. This year we booked based on the view an amenities (games / entertainment) as we planned to spend our time at the cabin. Over all we were pleased with the cabin and had a good time , here's a breakdown of our experience:
Location: the view is killer , very impressive! The floor to ceiling windows on the second floor are beyond amazing!! The roads to the cabin can be steep but they are wide and well established, we had no issues and it was 10 minutes from all activities.
Cleanliness: the wood/tile floors were spotless however the area rugs had obviously not been vacuumed, they were visibly dirty. The kitchen appliances were spotless, our 2 slight problems were ants all over the kitchen sink/counter and a really bad smell from the lower cabinets where the pots and pans are stored. The bathrooms, whirlpool tub were spotless, very impressed!
Amenities: we were disappointed with the grill, it's outside , a flight of stairs away from the door and on a steep grade and this made it unusable to us , we wished they had a grill on the lower or upper deck as we planned to grill out but couldn't . The tvs on both levels were upgraded versus the pictures so we were happy with that, however the remote batteries were dead when we arrived ( luckily we packed some) and we were really disappointed that you could only get cable/Netflix/ prime on the living room tv, not in the bedroom or upstairs. The downstairs bed was too soft an noisy even when just rolling over , the upstairs bed was very uncomfortable and so noisy when sitting up/rolling over . The whirlpool tub was AMAZING! Clean and functional, large and a huge plus! The upstairs shower was fine but with no lights near the shower , your basically in the dark , also you have to be careful with the hot water as it will scold you if your not careful. The hot tub was showing it's age, it seemed run down but it worked and we still enjoyed it a lot ! The games were important to us so we were disappointed that the air hockey was basically unusable and the fooseball table had no pockets for the ball to go when you scored so every time you would have to Stop and chase the ball. The pool table was great and we never used the arcade. There are blinds upStairs now versus the pictures so that was also a plus !
Overall we had an amazing time with minor issues and the view/property/amenities made this an awesome place to stay , we were very happy with our whole stay !!

26 of 106 Guest Review

Guest Rating: 10
Tawana G.Macomb, MI
Stayed on 08/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

27 of 106 Guest Review

Guest Rating: 6.8
Chad L.Amelia, OH
Stayed on 08/20/2020
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 3
Comfort: 1
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Beds are hard to sleep on and very noisy, wakes you up. New box spring and memory foam mattress.

28 of 106 Guest Review

Guest Rating: 9.9
Stephanie W.Irmo, SC
Stayed on 07/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall a great cabin, only a few issues. I couldn't get connected to WiFi until the second to last day, not really a big deal. There are no big pots in the kitchen, so if you want to make a large meal plan accordingly. The view is amazing and it is so close to Dollywood and Pigeon Forge attractions. I would stay there again, it was the perfect size for our large family.

29 of 106 Guest Review

Guest Rating: 8.8
Tasha E.Greer, SC
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 5
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

30 of 106 Guest Review

Guest Rating: 9.4
Megan R.Lexington, KY
Stayed on 05/30/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

31 of 106 Guest Review

Guest Rating: 9.5
Angela B.Burlington, NC
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lucky Break has a awesome view. The cabin is close to town ,which is a plus. Plenty to do. I would highly suggest they replace torn blinds and put some blinds upstairs on the side with the cabin right beside it .
I was a little desappointed in the cleaning of the cabin, due to the Covid 19. The bathroom counter still had some dirty spots. There is about a inch of dust behind the computer table. This being said would still stay.
Really like the cabin.
Company Response:
Hi Angela, thank you for the feedback from your stay at Lucky Break. The cleaning issues have been addressed and the cabin has been thoroughly inspected to insure all guests will have excellent stays in the future. Thank you for choosing Lucky Break and Cabins USA; we look forward to seeing you again soon!

32 of 106 Guest Review

Guest Rating: 9.3
Eric J.Chattanooga, TN
Stayed on 03/31/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

33 of 106 Guest Review

Guest Rating: 9.6
Kathryn B.Humboldt, TN
Stayed on 03/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What a beautiful cabin and location! Our view, when it was wasn’t foggy and raining, was spectacular of the mountains and Pigeon Forge. We loved all the gaming options available in this cabin. Our only downside is the comfort of the pullout couch to sleep on for my 6’3 son. But we know that most pull out couches are like trying to sleep on just the springs themselves. If someone could invent a better mattress for those...
We will definitely remember Lucky Break and will use Cabins USA again!!

34 of 106 Guest Review

Guest Rating: 9.6
Latoya D.Winston Salem, NC
Stayed on 03/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I book with cabin USA every year and by far this is one of my favorites. The cabin was beautiful and comfortable felt like I was at home. The view was amazing ! During our stay we were able to see a mama bear and her cubs down the hill from our cabin. The location was great as well not far from everything. Cabin USA never disappoints me.

35 of 106 Guest Review

Guest Rating: 9.8
Christina/ F.Warrenville, SC
Stayed on 12/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Lucky Break cabin was perfect for our family of 6. It was very clean, comfy , and had lots of amenities. We all played pool, air hockey, and fuse ball every evening. The only issues were that the fireplace upstairs didn’t work and the video game table wasn’t working either. Not an issue for us though. It’s very close to pigeon forge and Gatlinburg. The view was amazing. We highly recommend this cabin and Cabins USA.

36 of 106 Guest Review

Guest Rating: 9.5
Andreas K.Port Richey, FL
Stayed on 10/24/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only flaw to the cabin was that the upstairs fireplace was not working. Other than that, it was perfect!!

37 of 106 Guest Review

Guest Rating: 9.5
Gail L.Murfreesboro, TN
Stayed on 08/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always had good experiences when using CABINS USA. Any issues are immediately resolved. For the cabin LUCKY BREAK; I would suggest some additional deck chairs on first level. We always had to move chairs and stools out there when more than two people wanted to talk or enjoy the view. Furniture is a bit worn but all in all it was a great place to stay.

38 of 106 Guest Review

Guest Rating: 9.0
Christie R.Kenova, WV
Stayed on 07/13/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Tv in living room didn’t work and was supposed to be fixed when we called but never was.

Found bottle not ours under couch

Not enough garbage bags supplied for a weeks stay

Grateful for plenty of towels

Kitchen sink leaked. Sprayer didn’t work

These minor things were all we found. Had a great stay at this beautiful property.
Company Response:
Thank you for your review, Christie! We wanted to update you and let you know that the living room cable box has been replaced and we have also addressed the other items that you listed. We hope that you will be back to stay with us again soon!

39 of 106 Guest Review

Guest Rating: 9.9
Christina C.Tampa, FL
Stayed on 07/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. There were a few things that didn’t function properly, such as the upstairs fireplace; however, it obviously wasn’t needed in July. The view is stunning and my children LOVED the air hockey, pool table and spa. They wanted to move into the cabin permanently! Would definitely book again.

40 of 106 Guest Review

Guest Rating: 10
Jerica W.Pikeville, TN
Stayed on 05/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

41 of 106 Guest Review

Guest Rating: 9.7
Sarah T.Conway, SC
Stayed on 04/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

42 of 106 Guest Review

Guest Rating: 8.5
Michelle P.Levittown, NY
Stayed on 04/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The beds were old and noisy and the couch pullouts uncomfortable. The ceiling leaked terribly in the kitchen from the second floor bathroom which was aggravating to say the least when I anticipated the use of 2 showers and was reduced to one. We should have been refunded some of our money since we did not get what we paid for. A free night for our next stay is useless as we have no plans on returning. The couches and rugs are weathered and worn. On the flip side, the views were incredible as were the hot tub and gaming entertainment. The location was perfect as it was near all.

43 of 106 Guest Review

Guest Rating: 9.7
Brittany M.Rock Hill, SC
Stayed on 02/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place is breaktaking. Everything was perfect from easy check in to checking out. The view is one of a kind and you really didn’t have to leave the cabin. Our blind in the upstairs bedroom was broken & the fireplace upstairs still doesn’t work but other than that PERFECT! It was soo cozy and open, full of light. We will definitely be coming back!

44 of 106 Guest Review

Guest Rating: 9.6
Melanie T.Chalmette, LA
Stayed on 11/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 106 Guest Review

Guest Rating: 9.6
Sherice K.Cudahy, WI
Stayed on 10/07/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean cabin. The views were great. We really enjoyed the openness and comfort of all the rooms. We would definitely recommend this to friends and family. Looking forward to next year😊

46 of 106 Guest Review

Guest Rating: 8.8
Nicki B.Sharpsburg, MD
Stayed on 10/15/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 4
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Lucky break was absolutely gorgeous! It was clean and cozy for our little family of 3. The view was breathtaking. The cabin was well stocked with basic needs (toilet paper, paper towels, dish soap, dishes, towels, etc). Check in was a breeze using the early check in online! In all our communication I only dealt with one person who was negative and made me feel like a burden. The downstairs bed could use to be replaced it’s very uncomfortable and very squeaky. The upstairs bed is comfortable however it’s also very squeaky. It would be great too if there was a way to add a few more blinds or curtains upstairs for privacy. Checkout online I thought would be super easy however upon leaving I sent the text 3 different times and never had a response. I got a reminder to check out via email (thankfully I checked that on our way home) so I had to do that instead. I emailed the company a list of minor things that needed updated (light bulbs out, lint trap in dryer broken) and have not heard back.
Overall we enjoyed our stay. Our 3 year old loved the cabin. You could hear the train from Dollywood which was pretty cool! We would stay again although there are many other cabins we saw we’d want to try!

47 of 106 Guest Review

Guest Rating: 9.7
Caitlin M.Dayton, TX
Stayed on 09/03/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

48 of 106 Guest Review

Guest Rating: 8.7
David R.Berrien Springs, MI
Stayed on 08/18/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Refrigerator didn’t have ice maker, should have some ice cubes trays to be able to make ice,

49 of 106 Guest Review

Guest Rating: 9.1
Tammy S.Oberlin, OH
Stayed on 07/09/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was great...Could use a few updates but overall it was a beautiful place to stay...Our grandkids loved all the amenities.

50 of 106 Guest Review

Guest Rating: 8.7
Kyle K.Bedford, PA
Stayed on 06/09/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 6
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

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Guest Rating: 10
Eric P.Youngstown, OH
Stayed on 04/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a couple of issues, but were within the hour. Great company with exceptional cabins!
Can't wait to come back. We will definitely book with Cabins USA again. Thank you for the awesome vacation!

52 of 106 Guest Review

Guest Rating: 9.6
Matthew D.California, KY
Stayed on 04/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

53 of 106 Guest Review

Guest Rating: 10
Elizabeth J.Dunnsville, VA
Stayed on 11/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absoulty loved Lucky Break. Beautiful views all around the cabin. Really nice size for all of us. My little one loved the game room. Only complaints I have is the fireplace upstairs doesn't work and the jets in the hot tub didn't work so great not a big deal with us though. Other then that we enjoyed our stay and will be back again.

54 of 106 Guest Review

Guest Rating: 8.5
Gary G.Panama City, FL
Stayed on 10/14/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great! Great view and location! Game room worked ok ! We had a few issues with the cabin but most were resolved. The upstairs fire place doesn't work still, that was disappointing! Also the kitchen needs some basic things... salt and pepper and pot holders for the oven!

55 of 106 Guest Review

Guest Rating: 9.4
Judi H.Franklin, WI
Stayed on 08/12/2017
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved Lucky Break! We had a great view and almost didn't need to leave the cabin! The game room was a lot of fun - we used it every night. The downstairs king bed was a little soft and we had a problem with the hot tub one night, but other than that, I would highly recommend. It was very clean. We would stay here again.

56 of 106 Guest Review

Guest Rating: 8.6
Brian S.Kingsport, TN
Stayed on 07/22/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Very clean and wonderful view. Could see the Dollywood fireworks pretty well although there was a tree obstructing the view. The air hockey table did not work and the foosball table did have a broken player. Some blinds were broken as well. The kitchen was not well furnished to use for any meals as there was sparse silverware. Would not stay there for longer than a weekend trip due to this but still very nice overall. Needs some updating/fixing up and would be incredible.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break! I apologize for the issues you experienced with the air hockey table and foosball table. Those comments have been forwarded to our maintenance department to be addressed. Thank you again for your review and thank you for choosing Cabins USA!

57 of 106 Guest Review

Guest Rating: 9.4
Chrissy C.Hernando, MS
Stayed on 07/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great! Lots of different games to keep my kids entertained while at the cabin. We loved watching the fireworks at Dollywood from our porch every night and hearing the train. I would recommend getting a pizza pan and pot holder for the kitchen. Overall, we loved it!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

58 of 106 Guest Review

Guest Rating: 9.5
Mary T.Statesville, NC
Stayed on 06/18/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

59 of 106 Guest Review

Guest Rating: 9.8
Leslie B.Vandalia, OH
Stayed on 06/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

60 of 106 Guest Review

Guest Rating: 8.7
Katie H.Hurricane, WV
Stayed on 05/18/2017
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
First of all, this company was great. Somehow we booked the wrong days and they were very accommodating and helped us make what we needed happen. The cabin location was awesome. The view beautiful. The beds were comfortable. The kitchen utensils left a little to be desired. the air hockey table didn't work which was a disappointment for my 4 year old. The only problem I really had with the cabin was the fridge didn't not work. We had to put out groceries from the fridge into the freezer just to keep them remotely cool. We lost some food with this and all of my homemade baby food that I had frozen and brought with us. Other then that this place was great.

61 of 106 Guest Review

Guest Rating: 8.8
Katie J.Rock Hill, SC
Stayed on 04/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 6
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was wonderful. Only 2 downfas were that we arrived a little early (10 mins) and was not able to access cabin until exactly at 4pm and fridge didn't work. We put a water bottle in the freezer for over a day and it didn't even have any frozen crystals.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue with the freezer. Your comments have been forwarded to our maintenance department to be addressed. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

62 of 106 Guest Review

Guest Rating: 8.9
Stacey K.Vinton, LA
Stayed on 04/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Crystal L.Grayson, KY
Stayed on 04/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Hector M.Ocala, FL
Stayed on 03/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thank you for such awesome cabin and views easy to get to not far from main road overall great stay
Company Response:
I am so happy to hear you enjoyed your stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

65 of 106 Guest Review

Guest Rating: 9.5
Bret A.Hilliard, OH
Stayed on 01/01/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Great cabin location! Beautiful view with awesome game room!
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

66 of 106 Guest Review

Guest Rating: 9.5
Melissa A.Acworch, GA
Stayed on 12/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed in Lucky Break for New Year's Eve 2017. We were able to see the fireworks at The Island from our balcony perfectly! The view we had of the Smokies and downtown Pigeon Forge was amazing!! It was nice hearing the steam train run throughout the day at Dollywood as well. We enjoyed the game room and the hot tub even though it was in one of the couples bedroom. Looking forward to revisiting this property in the near future.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

67 of 106 Guest Review

Guest Rating: 10
Clay K.Melbourne, FL
Stayed on 12/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great cabin with a beautiful view!
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

68 of 106 Guest Review

Guest Rating: 9.9
Angela B.Burlington, NC
Stayed on 10/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin, would love to stay again. Location was perfect, view was awesome.Seen a bear for the first time in 10 years going, exciting. Cabins USA were great.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break and were even able to see some of the area wildlife! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

69 of 106 Guest Review

Guest Rating: 8.6
Pamela T.Brunswick, GA
Stayed on 10/27/2016
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome! Most relaxing vacation we have had in a long time. Will definitely do it again. My only suggestion is it would have been perfect with a mini fridge and a coffee cart upstairs .

70 of 106 Guest Review

Guest Rating: 10
Brittney R.Lake Butler, FL
Stayed on 08/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great experience with Cabins USA. Booking online was so simple and the express check in was awesome! We absolutely LOVED the cabin. The views were absolutely amazing. We could see the Dollywood theme park from the cabin and at night the Fireworks from Dollywood were perfect! Our kids loved all of the amenities! We have been searching for the perfect cabin for a while and we have definitely found it! This cabin is just minutes from downtown pigeon forge. We cannot wait to visit again!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

71 of 106 Guest Review

Guest Rating: 9.6
Jody P.Valrico, FL
Stayed on 07/21/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The staff was amazing.Had a hot tub issue and service was sent out immediately.Soon as we called for trash pick up ,it was taken care of quickly. the cabin needs a little update,older tvs in bedroom and loft. The deck has some nails sticking up and needs to be repainted.We had a wonderful 12 day stay and would rent from cabinS USA absolutely the next time we vacation.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

72 of 106 Guest Review

Guest Rating: 9.7
Samantha J.Lore City, OH
Stayed on 06/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was beautiful â€" inside and out! You have a great view looking out toward the mountains. Everything was very clean and comfortable as well. Our neighbors were quiet and we didn’t have any issues finding the place. I will definitely be recommending this cabin and company to my friends and family. Check in was an easy process. They offered an express check in so we could go straight to our cabin. We filled everything out online and they sent the key code and directions straight to my email. They also offered an express check out where you just text the name of your cabin and they check you out. It was a little confusing because I was expecting to get a confirmation text about my check out, but I called the main office and they made sure I was checked out. Location was great, a little curvy, and kind of on a downhill / uphill slant, but nothing that would stop us from booking it again. There were a few things that we noticed in the cabin that weren’t a deal breaker, but a little inconvenient. One of the air hockey pucks were broken, the master bathroom toilet would only flush if we held down the lever, the lights for the hot tub would not work, we couldn’t find pot holders or a cookie sheet, the door for the Jacuzzi tub wouldn’t stay on the track and we couldn’t find the DVD player remote for the down stairs TV. Our main concern was that there were NO blinds in the master bedroom/game room. If we were to walk out of the bathroom, change or let our child play games in the game room, the neighbors could see in. While we are on vacation it would be nice to not have to worry about either the neighbors looking in or a child seeing something they aren’t supposed to be seeing. I would say all in all, just put some blinds up and it will be the perfect cabin!! Thanks!
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issues you experienced during your stay. Those have been forwarded to our maintenance department so they can be addressed. Your suggestions about the blinds have also been forwarded to our Owner Liaisons and they will be bringing those to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

73 of 106 Guest Review

Guest Rating: 9.7
Ashley L.Martin, TN
Stayed on 04/22/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

74 of 106 Guest Review

Guest Rating: 9.5
Christina L.Lafayette, LA
Stayed on 04/12/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My kids absolutely LOVED this cabin. The hot tub, pool table & pac man was a huge hit!! The park was a plus too. The beds were comfy and cabin is very spacious. The only complaint I have is the kitchen. It needs more dishes & silverware. There were very few pots. And the pots there are the old teflon type. They were so scratched up. I couldn't in good conscience cook in these. No cookie sheets either. If these things were added id say this is the perfect cabin!!
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the lack of dishes and cookware in the cabin. Your comments have been forwarded to our housekeeping department so that can be corrected. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

75 of 106 Guest Review

Guest Rating: 7.1
Alicia C.Benton, KY
Stayed on 04/03/2016
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 6
Value: 7
Comfort: 6
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 7
Would Recommend Property: 7
Guest Comments:
The view is breathtaking especially from the upstairs bedroom. The cabin was overall clean but the couches down stairs were a little worn and felt like you sink down in them. Would have been nice to have had some paper towels in the kitchen as there weren't any. The bed upstairs was much softer than the master bedroom down stairs. The master bedroom needed an extra blanket as it got really cold at night with only a thin sheet and thin blanket. The upstairs bedroom was perfect for our teenage girls as there was a pool table and other games to play. Overall was a good stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the couches and the need for extra blankets. That has been forwarded to our Owner Liaisons and they will be speaking with the owner of the cabin regarding that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

76 of 106 Guest Review

Guest Rating: 9.5
Crystal T.Fulton, MS
Stayed on 03/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 4
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful! The view was awesome!! We enjoyed our stay, and my daughter loved that we could see the Smoky Mountain Wheel from our cabin. We would love to stay at Lucky Break again. The only complaint that I would have would be that my credit card didn't work when we tried to do the check in. It was because my bank blocks any transactions out of Tennessee. I didn't know that I had to let them know in advance that I would be out of town, because I have never had to do that before. But I would have like to have known that it was declined before we were in Pigeon Forge. I had actually done the e-signing on the Thursday before we were to arrive on that Sunday. But the staff was excellent when we arrived at the office. Just luckily, we had cash on us. But overall it was fantastic. We enjoyed out stay.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

77 of 106 Guest Review

Guest Rating: 9.1
Mark N.Winterville, NC
Stayed on 02/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Detail to cleanliness was a concern with food, water bottles and trash under the couches. When staying more than a few nights families may want to cook a meal or two at the cabin. That was very difficult with only one 6 inch fry pan and one pot. There was another skillet but not something I would use to cook and eat from. Very limited supply of utensils in kitchen.
Company Response:
Thank you for taking the time to let us know about your stay in Lucky Break. I apologize for the lack of kitchen utensils during your stay. Your comments have been forwarded to our Owner Liaisons and they will be speaking with the owner of the cabin in order to have this resolved. Thank you again for your review and thank you for choosing Cabins USA!

78 of 106 Guest Review

Guest Rating: 10
Misti C.Cookeville, TN
Stayed on 02/05/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would recommend being able to sign forms electronically rather than coming in to office to sign when check-in is after business hours. I was in and out of the office to sign paperwork, but fighting the traffic took time away from our vacation.

79 of 106 Guest Review

Guest Rating: 8.5
Tim M.Clearwater, FL
Stayed on 12/18/2015
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful. The beds are very comfortable. There are some items that need better cleaning such as , oven, showers, drawers to dressers and kitchen sink. Other than that we were very pleased with our stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break. We here at Cabins USA work hard to make sure that each of our guests have the best stay possible while visiting the Smokies. I apologize for the cleanliness issues you experienced during your stay and management will be speaking with the housekeepers to make sure each cabin is cleaned to our high standards. Thank you for your review and thank you for choosing Cabins USA!

80 of 106 Guest Review

Guest Rating: 10
Woodrow T.Munford, TN
Stayed on 09/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin it has everything you could want. Absolutely beautiful views.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our gusts have the same great stay you experienced while vacationing in the Smokies. Thank you again for your review and we look forward to seeing you again soon!

81 of 106 Guest Review

Guest Rating: 9.7
Cheryl B.Eldorado, IL
Stayed on 09/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
cabin was beautiful. location has wonderful view. would deifinately stay in this cabin again.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Break! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount, Thank you again for your review and we look forward to having you as our guest again!

82 of 106 Guest Review

Guest Rating: 9.3
Brian T.Reynoldsburg, OH
Stayed on 09/07/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin, Great location. Bee traps on decks where wonderful. Only recommendation would be digital check-in where you can go straight to cabin instead of rental office if you prefer. Cabin was clean just a little dusty. If those are my only complaints then you guys did a great job. Thank you.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Break! We here at Cabins USA work hard to make sure that each of our guests have the same great stay that you enjoyed while visiting the Smokies. We do now offer express check-in so that our guests can go directly to their cabin and bypass the check-in office completely. When you are ready to stay with us again, please let our reservationists know you are interested in that option and they will make sure you are set up for that. Thank you again for your review and we look forward to having you as our guest again!

83 of 106 Guest Review

Guest Rating: 9.1
Amie M.Lafayette, TN
Stayed on 06/05/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was better than described and perfect for what we wanted and needed. The kids and adults all enjoyed the game room part of it. The view was Amazing!! The Ice Cream truck made it special for me as my kids have never seen or gotten to experience that and they loved it, so did we. You will not be disappointed with this cabin!! Will definitely be back, already booking for this fall!

84 of 106 Guest Review

Guest Rating: 10
Stacy R.Searcy, AR
Stayed on 05/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin is great, my teenagers had the best time! I can't wait to come back! The staff made check-in so easy!
Company Response:
I am so happy to hear that everyone enjoyed their stay in Lucky Break! Our guest service agents enjoy talking with each of our guests at check-in and strive to make everyone's check-in as fast and helpful as possible. Thank you for taking the time to let us know about your stay and thank you for choosing Cabins USA.

85 of 106 Guest Review

Guest Rating: 9.9
Joy D.Meraux, LA
Stayed on 05/14/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful!! I think the pool table needs to update. I will definitely stay here again next year.
Company Response:
Thank you for taking the time to let us know about your stay in Lucky Break! Our owner's account department has been notified of the pool table and will be looking into that with the owner of the cabin. Thank you for staying with Cabins USA and we look forward to having you as our guest again!

86 of 106 Guest Review

Guest Rating: 9.8
Mahmoud S.Birmingham, AL
Stayed on 05/08/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

87 of 106 Guest Review

Guest Rating: 10
Judith F.Bluefield, WV
Stayed on 05/03/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had booked another cabin and when we got there the air conditioner was broken and it wouldn't be fixed during out stay so we were moved to Lucky Break. And, it was really a Lucky Break! The first cabin was great, but when we got to Lucky Break I couldn't believe the view. This cabin is on the mountain above Dollywood. The road up to it is not bad at all. Yes, it's steep in spots, but it is a good road. The whole back of this cabin is glass. I could lay in the downstairs bed and still look out at the view. The upstairs bed is even better. You can see Pigeon Forge, Sevierville and a lot farther. The beds were very comfortable. In fact I told my husband the other day I wish I knew what kind they were because I would love to have that mattress in my home. The games were great. The 3 grandsons loved playing pool, air hockey and the video game. We could have stayed in this home without leaving and still had a great week. It seemed like every evening the sunset was better and better. Everyone I have shown the pictures of it to are amazed at how beautiful it was. Even when we had a rain shower, it was still beautiful. We all fell in love with the metal moose art on the wall. I'm going to have to get me one of them. Some of the décor wasn't really a cabin feel to me, but that's a matter of personal taste. I could go on and on about this cabin.

The only down side to this cabin was the steps going up to it. You could tell some of the treads had been replaced, but to me there needs to be a whole new staircase installed. It was kind of shaky in spots. But, I would go back there today if I could. I could have lived there forever and loved it.

Everyone I have delt with at Cabins USA has been great. When we had to move, they found several different cabins we could choose from. The check in is absolutely no worse than any of the motels I have stayed in. I am usually down there at lest once a month with the grandsons but once a year we do the cabin and my daughter and her husband goes along also. This may change because I really love the cabins. I will be back, and I will use Cabins USA!

88 of 106 Guest Review

Guest Rating: 8.6
Shaun O.Lawrenceville, GA
Stayed on 02/13/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Loved the cabin. Great view of everything. Was pretty cool to see the lights of Pigeon Forge while in the hot tub. My wife and I had fun playing the arcade games on the cocktail table.

89 of 106 Guest Review

Guest Rating: 10
Brenda M.Lawrenceville, GA
Stayed on 12/01/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was gorgeous , clean , and a spectacular view ! We'll definitely try to stay there again ! Had a great week ! Loved it !!!!!!!!!!!!!!!!!!!!!!!!!!!

90 of 106 Guest Review

Guest Rating: 9.1
Philip J.Spartanburg, SC
Stayed on 09/27/2014
Ratings:
Booking: 9
Staff: 6
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

91 of 106 Guest Review

Guest Rating: 9.5
Brianne P.Hurt, VA
Stayed on 09/28/2014
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
This cabin was wonderful! It was before this cabin that was a mess! We were originally supposed to be in starry night and that was a mess! We ended up waiting around for hours just to try to fix a hot tub that never ended up being able to fix! That took away pretty much our whole day! Thankfully around 9ish we were able to get into lucky break! Just wish we could have had our day back to enjoy some shopping! I do have to say the assistant manager Critchley as they call her is very pleasant and we wanted to make sure u guys know she's a keeper! She helped fix the issue we had and made us feel like she cared!
sincerely,
The Pippins
Company Response:
Thank you for your review. We are delighted that you did enjoy your stay with us at Lucky Break. We sincerely apologize for the issues you encountered at Starry Night, and we are delighted our assistant manager was able to assist you. Cabins USA always strives to offer every guest a memorable stay. We hope that we hear from you again soon.

92 of 106 Guest Review

Guest Rating: 8.9
Mayuri U.Mayfield Heights, OH
Stayed on 08/15/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
It was a perfect weekend getaway for me and my parents. We really loved our stay at this cabin. The views are amazing. The cabin is in the resort which made me feel better and was minutes away from Dollywood.
At first, it was a little hard to locate the property since the map/directions did not have the house number and the cabin didn't have the name on it. So we kept circling around for a while. Finally I flagged the security guy and he gladly helped us. As we entered, we noticed the kitchen lights weren't working but the maintenance person came pretty quickly and fixed it. The only thing I feel that needs to be changed is the pool table. I booked the cabin thinking my family could play pool but the table looked really old and the surface was rough. The pool table cues seem broken as well.
I plan on going back soon and would certainly stay again with CabinsUSA.
Company Response:
Thank you for taking the time to write your review. We are delighted you had a great stay with us at Lucky Break. We apologize for any inconvenience you may have experienced during your stay with us. We appreciate all your feedback, and we will insure that our directions are clear and have the best directions to the cabin. We look forward to hearing from you again soon. Do not forget about our return guest discount.

93 of 106 Guest Review

Guest Rating: 9.9
Davyn H.Somerset, KY
Stayed on 07/19/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lucky break was a fantastic cabin.. there was plenty for the kids to do, we didn't even have to go out to have fun.. The staff that we spoke to on the phone and that we had interaction with were fantastic aswell... my wife and our children come to pigeon forge very often and plan on staying at the lucky break if it is available ... we would highly recommend cabins USA

94 of 106 Guest Review

Guest Rating: 10
Christian G.Louisville, KY
Stayed on 07/07/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love the cabin and hope in the future I can receive discounts on cabins in the future cause I plan on coming back next year and getting a bigger cabin cause I will be bringing the whole family. .. Thanks again. .

95 of 106 Guest Review

Guest Rating: 10
Gloria D.Mansfield, OH
Stayed on 06/24/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
What an awesome time we had for an all girls vacation. We loved the cabin and the view was amazing. Loved hearing the sound of the train from Dollywood. We look forward to using Cabins USA in the future!!!

96 of 106 Guest Review

Guest Rating: 10
James B.Shelbyville, KY
Stayed on 06/28/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. Looking forward to being there again on 7/23/2014

97 of 106 Guest Review

Guest Rating: 10
Christian G.Louisville, KY
Stayed on 06/19/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

98 of 106 Guest Review

Guest Rating: 9.0
Prasen P.Charlotte, NC
Stayed on 06/14/2014
Ratings:
Booking: 6
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin was exceptional no issues. Only problem was with booking process as it confuses a lot of ppl for the exact charges and amount to be paid. The pool table was bit old. But we had an amazing time!
Company Response:
Thank you for you review. We are delighted that you had an amazing time with us at Lucky Break. We apologize if the breakdown of the charges online may seem confusing. We provide the breakdown, because we do not want to hid any of our fees. We like our guest to know exactly they will be paying for. We do encourage our guest to call us when searching for or booking a cabin so that we can answer any questions regarding the charges, cabin, or procedures. We hope that we will hear from you again soon. Do not forget about our return guest discount.

99 of 106 Guest Review

Guest Rating: 9.0
Willis M.Huntsville, ALABAMA
Stayed on 05/23/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Simply Paradise!..everything and more well recommended!

100 of 106 Guest Review

Guest Rating: 8.9
Paul C.Waxhaw, NC
Stayed on 04/17/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

101 of 106 Guest Review

Guest Rating: 9.6
Willie M.Rock Hill, SC
Stayed on 02/28/2014
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
excellent only problem need sign to identify cabin highly recommend

102 of 106 Guest Review

Guest Rating: 10
Leslie S.Neon, KY
Stayed on 02/07/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Excellent in every way. This was our favorite cabin that we have ever stayed in. The company was great too. We are going to come back and visit again.

103 of 106 Guest Review

Guest Rating: 9.3
Jennifer P.Kingsport, TN
Stayed on 01/31/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 2
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin. Had a great time. I think all the added on fees are ridiculous! Our cabin at $139 a night for 2 nights came to a total of $449.88 and don't even think the damage fee was returned to us.

104 of 106 Guest Review

Guest Rating: 9.8
Kelley D.Athens, OH
Stayed on 12/12/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

105 of 106 Guest Review

Guest Rating: 10
Susan C.Prattville, AL
Stayed on 12/17/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have always used Jackson Mtn Homes in the past and I was nervous about trying a new company....but it was worth it. The cabin was exceptional...the cabin amenities entertained us as much as the "strip" in town. The place was clean and tidy, had everything advertised, and was easy to find. I have always wanted to come to Gatlinburg during the Winterfest and finally got the chance...our accomodations only enhanced a remarkable experience.We will be returning customers on our next trip to the area :). Thanks again CabinsUSA:)

106 of 106 Guest Review

Guest Rating: 9.9
Amy C.Athens, AL
Stayed on 07/28/2013
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay.It was a wonderful cabin,very clean,and beautiful view.We will use Cabins USA again.
Cabins USA Gatlinburg Official Logo
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849 Glades Rd., Unit 1A1
Gatlinburg, TN  37738
(865) 436-5031

VLS #157
Smoky Mountain Cabin Rentals
Guest Reservations
(800) 584-9872
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