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Guest Reviews

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1 Bedroom, 1 Bath, Sleeps 4, Cabin Rental
with 1 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, electric fireplace, hot tub, wifi internet, wooded view, non smoking
Overall Rating: 9.3 / 10

1 of 95 Guest Review

Guest Rating: 9.6
Kali C.Lexington, KY
Stayed on 12/15/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 95 Guest Review

Guest Rating: 9.5
William S.Springfield, TN
Stayed on 11/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint was shower drain was slow draining which caused water build up while showering.Master bed has a bad slope towards headboard.Tv in living room is located in a bad area for two people to watch while on the couch at the same time comfortably but you all probably didn't have much of a choice.We had a great time and enjoyed our stay very much and Thanks to everyone involved

3 of 95 Guest Review

Guest Rating: 9.6
Wendy G.Crystal Lake, IL
Stayed on 10/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome location, perfect for 2 people! Could use some board games & a small chair for living room area. Easy check in - check out. Couldn't use hot tub or sit out on deck, it was too cold. Would book again.

4 of 95 Guest Review

Guest Rating: 7.9
Trinia M.Tellico Plains, TN
Stayed on 09/02/2023
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 8
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I loved this cabin. My 2 year old loved to play on the big porch. The hot tub was nice. The bed was so comfy. I like how it was close to town but felt so secluded.
I wish the kitchen hot water had better pressure but it was great other then that.

5 of 95 Guest Review

Guest Rating: 9.2
Rebecca P.Batavia, OH
Stayed on 08/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin was very cute and exactly what we wanted without a bunch of extras. We also loved that there wasn't anybody right next to us and enjoyed the privacy. The light switches were a little off and we were unable to adjust the thermostat enough at night to be as comfortable as we wanted to while sleeping. Overall, it was a good stay.

6 of 95 Guest Review

Guest Rating: 7.5
Kathy N.Stoneville, NC
Stayed on 07/25/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 6
Comfort: 5
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
This cabin was small but could accommodate two people. The area was quiet and secluded. The deck needed repair and there was a need for chairs for sitting in the den area. The bedroom had a comfortable king size bed but the room was too small for it. There was very little space on either side to move in and out. It was cozy for a couple but wouldn't recommend it for more than two.

7 of 95 Guest Review

Guest Rating: 10
Jared B.Erwin, TN
Stayed on 06/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first overnight stay with our two year old so we wanted to try something other than a hotel. This little cabin was perfect. We were so happy to find a cabin that offered one night rentals. We will definitely be booking this one again in the future.

8 of 95 Guest Review

Guest Rating: 10
Frank E.Alexandria, IN
Stayed on 06/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a great place. Quiet and secluded. Town was close and spectacular. Planning to come back for a longer stay.

9 of 95 Guest Review

Guest Rating: 8.6
Amber S.Louisville, KY
Stayed on 05/19/2023
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 10
Check Out: 9
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The water is slimy, I think it's all water in the area and not isolated to this particular cabin. We came into close contact with a bear and three cubs at the cabin.

10 of 95 Guest Review

Guest Rating: 10
Francine K.Louisville, KY
Stayed on 05/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
ABSOLUTELY LOVED IT!!!!!! The day we got there we was greeted by a peacock and on another night a BEAR!!! LOL The king size bed was soooo comfortable (i had to lift the sheet to see the brand) We had a great time and will DEFINITELY rent & refer Cabins USA!!!!

11 of 95 Guest Review

Guest Rating: 9.7
Cassandra S.Greeneville, TN
Stayed on 04/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

12 of 95 Guest Review

Guest Rating: 7.9
Christopher F.Kenly, NC
Stayed on 04/09/2023
Ratings:
Booking: 7
Staff: 9
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was okay for two guests, it's small but very cute. The bedroom TV gave us some difficulty but all other amenities and things worked well as we made it our home away from home for the time we were there.

13 of 95 Guest Review

Guest Rating: 9.5
Brian R.Park Hills, MO
Stayed on 02/03/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time renting from cabins USA and will definitely use them again. A very simple process and no need to even go to the office to check in or out. Thank you for the enjoyable stay.

14 of 95 Guest Review

Guest Rating: 10
Joshua H.West Point, GA
Stayed on 12/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

15 of 95 Guest Review

Guest Rating: 10
Debbie T.Park City, KY
Stayed on 12/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This little cabin was perfect for my husband & I! We enjoyed it for our weekend stay. The deck is a little slippery when wet due to the moss on it & the sulfur water smell is a bit strong (this cannot be helped) but other than that we have no complaints. The cabin was clean & fully furnished & very cozy! We would for sure stay here again!!

16 of 95 Guest Review

Guest Rating: 8.4
Mckenzie C.Candler, NC
Stayed on 12/02/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Our stay was all in all a good trip though the water smelled like rotten eggs no mater how long we let it run and didn't know if it was safe to use. There was also no lights near the hot tub so you basically had to sit in the dark in the evening when you got home from everything and ready to relax. We did have fun and it was pretty easy to find once you found it the first time. Thank you!

17 of 95 Guest Review

Guest Rating: 8.8
Leslie C.Somerset, KY
Stayed on 08/12/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was great. it was quite, secluded and perfect for me and my husband.

18 of 95 Guest Review

Guest Rating: 8.8
Grant D.Taylorsville, KY
Stayed on 06/24/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 9
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay in cloud nine. There were some minor issues when we first arrived that were repaired on the first night based on a work order from the last guest by a very professional and proficient maintenance man. We did continue to have some small issues with the stove since some of the burners were uneven and the oven did not keep even temp but nothing major.

I might recommend adding a small directions sign for the hot tub in future as it took us a long time to figure out if it was broken and we spent most the trip unsure if we should turn it off.

Thank you for a low maintenance trip with a pleasant place to stay, sorry I accidentally broke a plate.

19 of 95 Guest Review

Guest Rating: 9.1
Benjamin W.Grimes, IA
Stayed on 06/04/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

20 of 95 Guest Review

Guest Rating: 9.0
Crystal A.Ironton, OH
Stayed on 01/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The water smelled like sewer was about the only issue I ran across, it may just be the way it was. I used bottled water to drink so it was t that big of a issue.

21 of 95 Guest Review

Guest Rating: 9.9
Michael B.Alachua, FL
Stayed on 12/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Amazing little cabin that my family thoroughly enjoyed

22 of 95 Guest Review

Guest Rating: 9.6
Malinda S.Livingston, TN
Stayed on 12/22/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin at a great price. Clean hot tub. Good location. I will seek for accommodations again with cabinsusa

23 of 95 Guest Review

Guest Rating: 10
Kristin A.Horton, AL
Stayed on 12/01/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

24 of 95 Guest Review

Guest Rating: 8.6
Jessica H.Southport, FL
Stayed on 11/21/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Cloud9 was a cozy cabin, everything was great, we enjoyed our stay. All other reviews helped us in determining the choice of this cabin. We did end up getting a bit upset with the driveway, during this time of year leaves have fallen which caused our truck tires to slide up and down the steep hill. It's a very tight space for a full size truck and the slippery leaves caused fear with frost, and trying to get turned around with other cabins nearby. I would recommend during this time of year keeping the driveways cleared of leaves, and driving a smaller vehicle as the turn to the driveway it's self is a very tight turn.

25 of 95 Guest Review

Guest Rating: 9.7
Angie Y.Jamestown, KY
Stayed on 08/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The deck lights nor the hot tub lights worked. We loved the cabin.. and location . But overall very happy with our cabin. Cant wait to rent one again, only next time have my children with us

26 of 95 Guest Review

Guest Rating: 10
Yelien R.Orlando, FL
Stayed on 08/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a nice and cozy little cabin with everything you need to be comfortable and relaxed.
The only thing I didn't like was the smell of the water and how oily it leaves you when you take a shower or get into the jacuzzi...but I know that's nobody's fault...the water is like that up there.
I found everything worth it!

27 of 95 Guest Review

Guest Rating: 8.9
Hilda M.Tabor City, NC
Stayed on 07/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was a lovely little place to stay.
My dislikes of the cabin was that you had to turn on the hot tub at the breaker box inside the cabin and it never got over 81* so it was still cold.
The cabin needs a new sofa. It is worn down and needs cleaning.

28 of 95 Guest Review

Guest Rating: 9.3
John M.Bloomington, IN
Stayed on 06/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
My only complaint is the water had a sulfur odor that filled the cabin at shower times pretty badly and none of the outside lights around or in the hot tub worked.
Other then this we had a wonderful time and was very pleased.

29 of 95 Guest Review

Guest Rating: 10
Monica S.Booneville, MS
Stayed on 04/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing was the smell of the water

30 of 95 Guest Review

Guest Rating: 10
Shane W.Lake City, FL
Stayed on 03/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 95 Guest Review

Guest Rating: 8.3
Jen S.Sewickley, PA
Stayed on 03/07/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

32 of 95 Guest Review

Guest Rating: 7.5
Aishah W.Charlotte, NC
Stayed on 02/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 4
Comfort: 8
Check Out: 9
Amenities: 5
Location: 3
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cute little one bedroom cabin, really no complaints besides every time I ran the water. It smelled so bad, I didn't want to shower long , wash my face brush my teeth. I had to go get a case of water because I didn't want wash my face or brush my teeth with the water.

33 of 95 Guest Review

Guest Rating: 10
Erin S.Baton Rouge, LA
Stayed on 12/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved my stay at the cabin it had everything i needed plus more also it was soooo peaceful can't wait to come back ????

34 of 95 Guest Review

Guest Rating: 10
Katrina V.Gulfport, MS
Stayed on 08/14/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 95 Guest Review

Guest Rating: 8.4
William F.Nashville, TN
Stayed on 08/08/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 6
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Trouble with spider's in the bathroom

36 of 95 Guest Review

Guest Rating: 10
Taylor W.Elkhart, IN
Stayed on 04/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay! There was a beautiful peacock that hung around the property all weekend while we were there which made it more exciting since everything is shut down due to covid 19.

37 of 95 Guest Review

Guest Rating: 9.2
Chris G.Joliet, IL
Stayed on 01/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
great place we loved it very peaceful!

38 of 95 Guest Review

Guest Rating: 9.4
Lesley L.Mandeville, LA
Stayed on 07/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff are very prompt, I called to have the door lock fixed when we arrived and they were there in minutes, needed to have the hot tub cleaned on our 3rd night and it was done right away and ready for us when we returned that evening. The cabin is smaller than we are used to but it worked out well for us. The only issues for us was not having laundry facilities at the cabin and as stated in other reviews, the sofa really needs replacing. We did enjoy our stay at cloud 9, and if we need a small space again we would definitely stay again.

39 of 95 Guest Review

Guest Rating: 9.6
Dawn G.Enigma, GA
Stayed on 06/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at Cloud 9 was amazing! Even though it was a little small, our family of 4 fit perfect! My two girls loved the loft and the hot tub! We loved the wooded area we were surrounded by! It was definitely close to all the local attractions and not too far off the Parkway! My only complaint would be the shower..I wish that there could be some bars or a skid mat because it seemed to be very slippery. We will definitely stay here again!

40 of 95 Guest Review

Guest Rating: 8.8
Sergiu D.North Port, FL
Stayed on 05/28/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7

41 of 95 Guest Review

Guest Rating: 8.9
Austin D.Jonesville, VA
Stayed on 04/25/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was great and comfy. The only problem I had was the refrigerator leaked and some of the lights in the cabin didn't work and the lights in the hot tub didn't work either. Would defiently stay here again though. Loved the location.

42 of 95 Guest Review

Guest Rating: 9.7
Amanda C.Dayton, OH
Stayed on 03/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We are locals who stayed one night to simply take advantage of the hot tub (to relieve some stress). Everything about the cabin was charming & comfortable. Location was great for us. Close to Pigeon Forge (8 minutes), but off the beaten path. Only complaint was the hot tub did not get nice & hot. It got nice & warm, but not hot. We would recommend staying with Cloud 9.

43 of 95 Guest Review

Guest Rating: 9.6
Segundo A.Orlando, FL
Stayed on 12/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved it!

44 of 95 Guest Review

Guest Rating: 10
Billy J.Pounding Mill, VA
Stayed on 12/14/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We celebrated our first anniversary here, and I foresee future stays. The cabin was clean and comfortable, and the Christmas tree was such a surprise. We were happy with the amount of clean towels and bedding and the overall ambiance of the cabins charm. The hot tub was such an added bonus and relaxing after the hours spent shopping. Speaking of shopping, everything was within minutes and so handy. We really appreciated all of the little details, extra trash bags, soap, clean and ready-to-go outside grill. Overall, it was an awesome experience and we will be returning, hopefully in the near future.

45 of 95 Guest Review

Guest Rating: 9.3
David B.Hot Springs National Park, AR
Stayed on 10/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The worst things about our stay was the rotten egg smell of the water. Made it hard to wash your face and brush your teeth. Even with that said, Over all satisfied!

46 of 95 Guest Review

Guest Rating: 7.1
Patricia K.Winchester, KY
Stayed on 09/21/2018
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 3
Comfort: 8
Check Out: 8
Amenities: 8
Location: 4
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
We think for the price the cabin was way too small... Couldn't even turn around in the room had to get on the bed to get turned around...

47 of 95 Guest Review

Guest Rating: 8.8
Carl I.Columbia, TN
Stayed on 09/10/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

48 of 95 Guest Review

Guest Rating: 9.4
Cody G.Sylvester, GA
Stayed on 04/08/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

49 of 95 Guest Review

Guest Rating: 8.5
Roxana T.West Chicago, IL
Stayed on 03/24/2018
Ratings:
Booking: 9
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The cabin has a secluded feel to it, even though there are other cabins nearby. The bed is really soft(not in a good way) with pillows to match. The fridge door does not open all the way as it’s too big for the space it was put in. I’m not sure if shampoo is supposed to be provided, since we were only given hand soap. We had no water in the cabin on our third day, we called the office around 9 am. The office person told us he would text us when water was back on. By 4 pm no text so we decided to go back to the cabin, as we were tired of using public restrooms. That was very frustrating!
Overall we did like the cabin.

50 of 95 Guest Review

Guest Rating: 9.5
Dennis P.Louisville, KY
Stayed on 03/07/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

51 of 95 Guest Review

Guest Rating: 9.4
Kelly C.Paducah, KY
Stayed on 01/05/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Very cozy lil tiny house type cabin. Close enough to town yet have the secluded woods feel. Wonderful hot tub(like the best one I’ve ever been in). The property was very clean and all the staff has been super helpful. We did have the unfortunate event of pipes freezing our second to last day and without hesitation we were moved to another cabin “Bearadise” which was gorgeous. Will definitely use Cabins USA for future stays.

52 of 95 Guest Review

Guest Rating: 10
Melody S.Sycamore, OH
Stayed on 10/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin!! The staff when checking in were extremely polite and the check in packet we received with info from a local was the best. We will definitely be back and stay again.

53 of 95 Guest Review

Guest Rating: 9.8
Gavin W.Timberville, VA
Stayed on 10/15/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 95 Guest Review

Guest Rating: 9.6
Tristan S.Princeton, WV
Stayed on 10/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Christopher S.Moorsehill, IN
Stayed on 08/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

56 of 95 Guest Review

Guest Rating: 9.9
Theresa K.Spartanburg, SC
Stayed on 08/18/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was amazing, the Cabin was beautiful (minus a few small details that were easy to ignore) and very comfortable, me and my husband even to tried to figure out where they bought the blanket. The hot tubs lights didn't work but that we could simply ignore as well and it was so close to the local shops. We will defiantly be staying here again!
Company Response:
I am so happy to hear that you enjoyed your stay in Cloud 9! We here at Cabins USA strive to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the hot tub lights. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

57 of 95 Guest Review

Guest Rating: 8.5
Greg D.Woodlawn, VA
Stayed on 08/13/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 9
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We enjoyed the stay. It was quiet and relaxing. The only thing I didn't like was the way it's advertised. The cost was $69 per night
but by the time time they added all the fees and taxes it ended up costing around $125 per night. All together it was nice.

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Guest Rating: 9.0
Dusty W.Sweetwater, TN
Stayed on 08/11/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 10
Comfort: 9
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a very enjoyable stay at cloud 9. The only issues we experienced were the lights in the hot tub didnt work, the kitchen pantry door was completely off its frame and fell over when we tried to open it, the sliding glass door latch needs tightened back to its proper position and the blinds on the sliding glass door are falling apart but these are all minor complaints and did not really affect our stay much. I took a walk-thru video of all the exisiting damages to the cabin such as some knicks in the fireplace mantle,the blinds, the pantry door and the deteriorating hot tub cover just to make sure we arent charged for any damages but overall the property is very nice and we wished we owned it!
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced during your stay. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

59 of 95 Guest Review

Guest Rating: 9.0
Ginger H.Athens, OH
Stayed on 08/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The head of the bed tilted lower the the foot of the bed made sleeping rough. There was no room to walk in between bed and wall. There were also no night stands in the bedroom to set stuff on. I use a c-pap machine at night and had no where to set it except on the floor.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the bed. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

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Guest Rating: 8.5
King X.Charlotte, NC
Stayed on 07/22/2017
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We stayed for the weekend, everything was great, the location was close but secluded from the attractions. The only problem that we were concerned about was the lock and the door frame. It was a little sketchy, looked like someone may have attempted to tamper with the door frame. Not sure if its been like this before we stayed. Definitely made us feel a little uneasy. Other then the door lock we enjoyed our stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the condition of the lock and door frame. Our guests' safety and peace of mind are of the utmost importance. Our maintenance department has been notified and will be addressing the situation. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

61 of 95 Guest Review

Guest Rating: 9.4
Angela S.Lancaster, KY
Stayed on 07/06/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice place and was very cozy. It was peaceful and quiet and made for a very relaxing weekend. A couple of small complaints: Only two large plates in cupboard and not much silverware. Bathroom walls and corners were very dusty. Bathtub did NOT drain well.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced during your stay. Your comments have been forwarded to our maintenance and housekeeping departments to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

62 of 95 Guest Review

Guest Rating: 10
Toby R.Springfield, IL
Stayed on 06/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Just to let you know the blinds were broken. The rocking chairs were broke and the hot tub was leaking. If we had brought more people there wouldn't have been enough dishes.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the blinds, rocking chairs, and hot tub. Your comments have been forwarded to maintenance to be addressed. Thank you for choosing Cabins USA and we look forward to having you as our guest again.

63 of 95 Guest Review

Guest Rating: 9.5
Aaron A.Hobart, IN
Stayed on 03/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
James S.Murfreesboro, TN
Stayed on 01/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 95 Guest Review

Guest Rating: 9.6
Jose N.Pembroke Pines, FL
Stayed on 01/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I found the cabin to be fine, however I did not like that the front door frame was damaged, which did not give security to the door. I could never connect to the wireless network of the cabin and felt that the outside areas were not completely clean. Anyway considered an excellent experience the stay in their cabins.

66 of 95 Guest Review

Guest Rating: 8.7
William D.Springfield, TN
Stayed on 10/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin had no WIFI but was suppose to as listed.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9! I apologize for any issues you experienced with the Wi-Fi during your stay. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

67 of 95 Guest Review

Guest Rating: 8.9
Levi T.Lexington, NC
Stayed on 09/25/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6

68 of 95 Guest Review

Guest Rating: 8.0
Yvonne N.Hazard, KY
Stayed on 09/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Could have been cleaner. The carpet needs replaced. Loved the location. Had everything you could need.

69 of 95 Guest Review

Guest Rating: 9.9
Samantha V.Fenton, MO
Stayed on 09/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We booked Cloud 9 for our honeymoon trip. It was perfect for the two of us. It was close to town, yet quiet and very wooded. We loved that there was a gas grill on the patio! The kitchen was stocked with dishes, a toaster, and a coffee pot (bring your own filters). We were extremely happy with our stay!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

70 of 95 Guest Review

Guest Rating: 8.9
Kevin F.Mount Orab, OH
Stayed on 09/16/2016
Ratings:
Booking: 10
Staff: 6
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We loved the simple check in. Didn't even have to go to office, and that worked out great considering the car show that backed up traffic for miles. The directions were great, and found it with ease. Our initial thought of the appearance of the property was good. Deck was not kept up with as far as pressure washing, or stain. The inside of the cabin all in all was pretty clean. Couple minor thing's was kinda annoying, like screen door handle broken, which made getting it open a little harder, and the jagged metal around the bolt holes wasn't making it easy to open. The slats on the sliding door blind would fall off every time you opened them, cause they were being held on by tape at the top in the prongs. The remote for the direct tv wasn't programmed to the tv in the living room, which we just watched a DVD, but bedroom was fine. The carpet was very dirty, and wouldn't walk barefoot on it. As far as outside the lighting on the deck was very poor. It barely worked. The cabin's outside light's worked just fine, but would be better if more light was provided. The lights on the hot tub didn't work at all. It still was very relaxing after a few hours when the temp went up. All in All I would stay again with Cabins USA, but not in that cabin unless improvements would be done. You pay that much for 2 night's, I expect more out of the return. Customer Service was good. They did make a call to make sure we were ok, but I missed it do to being at dinner, and not hearing the call over the restaurant noise. I did try to return call, and got put on hold, and transferred twice, then hung up on.

71 of 95 Guest Review

Guest Rating: 8.5
Shannon P.Angola, IN
Stayed on 08/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The internet doesn't work well or at all.
Company Response:
I apologize for the issues you experienced with the internet. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

72 of 95 Guest Review

Guest Rating: 9.0
Robert W.Rutledge, TN
Stayed on 07/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

73 of 95 Guest Review

Guest Rating: 7.2
Tina J.Clinton, NC
Stayed on 07/13/2016
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 6
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Nice place. Did not like location. Carpets need to be cleaned. Otherwise it was a nice tiny home.

74 of 95 Guest Review

Guest Rating: 8.8
Deby H.Port Allen, LA
Stayed on 06/27/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We were very disappointed with the sofa bed and the carpet in that cabin needs to be replaced ... Thought my youngest granddaughter would love staying in the loft which she did love but the tv never worked up the whole week even after I called ... They did come and fixed the other 2 tvs .... But we had an amazing week and loved our stay with USA Cabins!! The hot tub was a plus
Thank you so much
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. I apologize for the issues you experienced with the televisions, but am happy to hear everyone enjoyed using the hot tub. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

75 of 95 Guest Review

Guest Rating: 9.5
Sheila S.Collinwood, TN
Stayed on 04/25/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

76 of 95 Guest Review

Guest Rating: 9.5
Lakeila Y.Spartanburg, SC
Stayed on 04/08/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay at Cloud 9; even with the wake up call each morning from the beautiful peacocks. The lighting near the hot tub was out; but overall it was a great stay away from home. The check-in process was quick and simple and the staff was friendly and helpful.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

77 of 95 Guest Review

Guest Rating: 7.7
Martin G.Wentzville, MO
Stayed on 03/20/2016
Ratings:
Booking: 9
Staff: 7
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
We booked this cabin for our family spring break trip. We decided last minute to book a cabin over doing a hotel room and this was the only one bedroom cabin available at the time. It worked for what we were needing, however, it was quite small and just didn't feel like enough room for the 4 of us. I will say that the cabin was clean and had nice flat screen TVs with all of the movie channels and DVD players. The lights on the hot tub did not work and that was kind of a bummer as we used the hot tub almost every night. There were also a lot of bees which made spending any time on the deck not so enjoyable. The most unique thing about this cabin was that there were 2 male peacocks that would show up every morning around 8:30 am and they would hang out all day. I'm not sure where they live on the property but they like this cabin for some reason!! Kind of cool but kind of annoying in the morning as they have aloud wake up call!
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. Thank you for letting us know about the bees at the cabin. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

78 of 95 Guest Review

Guest Rating: 10
Troy M.Knoxville, TN
Stayed on 03/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

79 of 95 Guest Review

Guest Rating: 9.5
Julie B.Evansville, IN
Stayed on 02/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

80 of 95 Guest Review

Guest Rating: 9.4
Constantinos N.Virginia Beach, VA
Stayed on 12/23/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Ok, this is a fantastic cabin, unless of course you are accustom to your four bedrooms four bathrooms home! The cabin is small but cozy, we loved it. My kids (6 and 9) loved the tinny space with their own monitor and dvd, plus they were watching the living room's TV from there, and we all loved that the cabin was decorated for Christmas. Unfortunately (or fortunately) the were no snow (maybe the warmest Christmas ever). I'm not sure but if there were any snow it may have been difficult to reach the cabin without 4WD car and maybe snow chains, my Chevy Tahoe was big to maneuver and I wonder how it would work with snow, so be prepared. The cabin is almost isolated in the woods but yet so close to everything! Just a couple minutes away from Tanger Outlets, Walmart, IHOP and all the Pigeon Forge attractions. So you can enjoy both the woods sounds (there is a little stream running lower, and few squirrels playing around), but also the stores and dinning places in the "civilization". The cabin had almost everything you need, although I have to say a couple of pillows and a dinning plate were missing but no problem at all. The grill needs to be serviced and cleaned, so either bring with you some cleaning solution or some aluminum foil, and a lighter. As I read in a former review and proved to be correct there was a tipping envelop for the cleaning lady, never showed up, not even to pick the trash.
Anyway, overall I loved the cabin and I do strongly recommend it. Thanks Cabins USA.
Company Response:
Thank you for taking the time to let us know about your recent stay in Cloud 9. We here at Cabins USA work hard to make sure that each of our guests have a memorable stay while vacationing in the Smokies. I apologize that it was not explained that you have to call our main office for a trash pick up. We are working with our guest service agents to make sure future guests are aware. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

81 of 95 Guest Review

Guest Rating: 10
Laura B.West Van Lear, KY
Stayed on 12/04/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay in the cabin. The location was great just far enough out to be away from the hustle and bustle. We will for certain be using the rentals again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

82 of 95 Guest Review

Guest Rating: 9.8
Cindy S.Herrin, IL
Stayed on 10/19/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Could use another chair or small recliner in family room. Coffee mugs needed to be bigger so we could enjoy the patio longer. Verticle blinds I think would work better due to window latch. Very quiet and private, just what the doctor ordered! We have already encouraged others to use your cabins and plan to do again soon. Thank you very much
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed. Thank you for all of your suggestions. We are always looking for ways to improve our guest's experience. Thank you again for your review and thank you for choosing Cabins USA!

83 of 95 Guest Review

Guest Rating: 9.0
Ruth G.Rocky Mount, VA
Stayed on 09/30/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I was disappointed that there was not internet service at the cabin. The hot water was not hot enough & the vertical blind in the living room was missing several slats. The location & hot tub were great. It was easy to get to & also convenient to the mall & other attractions.

84 of 95 Guest Review

Guest Rating: 9.8
Don B.Centralia, IL
Stayed on 09/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were on our 55 Wedding anniversary, so you know that we were pretty old..We loved the little cabin on top of the hill..Could not figure out how to get the hot tub to work, but did not really need it....
Company Response:
Thank you for choosing Cabins USA to celebrate such a special time! We work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. Our staff is always available and more than happy to help our guests in any way possible. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

85 of 95 Guest Review

Guest Rating: 10
Michael K.Nashville, TN
Stayed on 08/14/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We thoroughly enjoyed our stay, cannot wait to be back, have already recommended it to our friends. However, the tap water in the kitchen and bathroom smelled like rotten eggs and it was impossible to use.

86 of 95 Guest Review

Guest Rating: 9.3
Valarie T.Kankakee, IL
Stayed on 07/28/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin is secluded and very comfortable. We enjoyed the hot tub and being away from the hustle and bustle of downtown. We are checking on ordering the same bed for home it was extremely comfortable! Love the Smoky Mountains!

87 of 95 Guest Review

Guest Rating: 10
Frankie S.Salem, VA
Stayed on 07/03/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cloud 9 was a beautiful cabin.........the only negative thing I can say about this cabin is that the patio vertical blinds definitely need to be replaced. Half of the slats in the blind are gone and we actually had to hang a blanket over the patio door the entire 3 days we were there for privacy. Other than that the cabin was spotless and very well kept. Not only was the interior spotless, but the exterior was very clean and well kept.
Company Response:
Thank you so much for your kind review! Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk into their cabin and start relaxing. Thank you for letting us know about the patio blinds. We will definitely correct that issue. Thank you again for all of your kind words and thank you for choosing Cabins USA!

88 of 95 Guest Review

Guest Rating: 9.5
Vanessa M.Honaker , VA
Stayed on 06/05/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Arrived at Cabin USA office and the booking process was great. Lyndsey is awesome! We wanted a quiet, restful, weekend and we accomplished that. Would recommend for 2 people who need to rest and relax. A little off the beaten path but we don't mind to be in the woods. Would book again.
Company Response:
Thank you for your kind review! Our staff really appreciates being recognized for giving outstanding customer service. Our reservationists area always more than happy to help our guests find the perfect cabin! Thank you again for your review and we look forward to having you as our guest again!

89 of 95 Guest Review

Guest Rating: 10
Dennis P.Rome, GA
Stayed on 05/04/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

90 of 95 Guest Review

Guest Rating: 10
Kevin S.Pineville, WV
Stayed on 03/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Perfect fit for two and a little one. We enjoyed that the location was just a few minutes from the main strip ,but far enough away to get a great mountain retreat. a little close to the other cabin but this one is the last on the hill so at least we could see the others but for the them they faced away from us so not to bad. A lot of bees inside the cabin not sure how they got in either. All in all it was a great retreat and would deffinatly use this company again.

91 of 95 Guest Review

Guest Rating: 8.2
Shannon D.Putney, KY
Stayed on 01/28/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 6
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Parking is quite tight. We had a mid-size car and had a little difficulty getting in and out of the driveway - I'm not sure what someone in an SUV or truck would do. Cabin itself is perfect for two, but the layout is a kitten awkward. The front door is on the opposite side of the parking space, and unfortunately the outside lights on the deck weren't working. It made it a little tricky. The biggest downfall was a lack of wi-fi access.
Company Response:
Thank you for your time review your stay with us. We will have the exterior lights checked, and we greatly appreciate all your feedback. We hope that we will back from you again soon. Do not forget to call about our return guest discount.

92 of 95 Guest Review

Guest Rating: 10
William H.Alpena, MI
Stayed on 09/17/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time to the Great Smokies and we enjoyed our three days there immensely. The cabin was great and weather was perfect for a relaxing time. When we got there and checked the hot tub it was cool at 92 and we made a phone call in the morning and there was someone there right away to take care of it and we were able to enjoy it. King size bed was very comfortable along with two flat screen TV's and Direct TV. Nice hot showers too. Since we were on vacation,,, and just the two of us, we didn't take advantage of the kitchen facilities (microwave, stove, dishwasher, refrigerator, toaster) . Got lots of use out of the coffee pot for our morning wake up in the rocker on the deck. The only wildlife we saw was a turkey in the driveway and enjoyed the call of the birds and frogs. Would rent with Cabins USA again if we were in the area.
Company Response:
Thank you for your review. We are delighted that you enjoyed your stay with us at Cloud 9. We apologize for any inconvenience upon arrival of the cabin, but we are delighted that maintenance was able to address the issues in a timely manner. We hope that we will see you again in the future next time you are in the area. Do not forget about our return guest discount.

93 of 95 Guest Review

Guest Rating: 9.0
Mary F.Bushnell, FL
Stayed on 08/02/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
No washer or dryer ðŸ˜'
Company Response:
Thank you for your review. We apologize if you were inconvenienced this cabin did not have a washer and dryer. Please feel free to call us in the future and allow us to insure you pick a cabin that does offer a washer and dryer. We hope that we hear from you again soon.

94 of 95 Guest Review

Guest Rating: 9.5
Sharon&andra C.Madison, AL
Stayed on 07/25/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my husband had a great time for the weekend at the cabinet to celebrate my birthday. Everything was great, except for the bedding. The mattress was uncomfortable and need to be replaced. Other than that, we really enjoyed the location and the quietness.
Company Response:
Thank you for taking the time to write your review. We are delighted that you had a great weekend with us at Cloud 9. The mattresses have all just been purchased within the last 6 months; however, we will have the mattress inspected immediately. We hope that we hear from you again soon.

95 of 95 Guest Review

Guest Rating: 10
Kristy S.Mcdowell, KY
Stayed on 06/27/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Cabins USA Gatlinburg Official Logo
star star star star star
849 Glades Rd., Unit 1A1
Gatlinburg, TN  37738
(865) 436-5031

VLS #157
Smoky Mountain Cabin Rentals
Guest Reservations
(800) 584-9872
2 Night Minimum

























































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