I will be coming back to Tennessee staying in one of Cabins USA cabins again this year in March or April and again in January as they were highly recommended and didn't disappoint. The first day there, I had a few issues getting to the cabin as there was a high road and a low road but I found the right road eventually. I had to make a call to the maintenance department and they sent Cody to the cabin to address the issues and he was amazing and attended every concern having to even come back twice but was so gracious at tasks to be done. One tasks had to. W addressed the next day and it was by another member of staff who left a door hanger but turned off the outside light and left the tvs on. It was very very very dark when I returned to my cabin that night and as I left the light on but it was as off when I returned and the tvs were off when I left but on when I returned I was afraid to enter the cabin so I called the main number again choosing the maintenance department option and there as a woman who answered who lacked empathy compassion and customer service skills. She was down right horrible to my issue with her responses to my concerns of being afraid to go to the cabin due to not being able to see because the outside light was off or out and the tvs were on and I didn't leave them on at all due to one needing to be serviced. Finally my request was responded to after being told about my previous day repeatedly that someone would come out by they were busy so I couldn't be given a time and it might take a while. I said I would be waiting in my car. As i was preparing to wait in the car I got a call from Brandy who at first, because she wasn't given the correct reason for my call, was about to go over the previous days events but when I told her the reason for my call she was very responsive to my concern about being afraid and stayed on the phone with me talked me through what had happened and explained to me what the reason was for what was going on. I eventually found my phone's flashlight and was talking to Brandy and saw the tag on the door and entered the cabin to find all was okay. Brandy explained what happened with the lights and tv and assured I was okay before getting off the phone.
Because of Cody and Brandy and the comfort of the cabin I am definitely returning to Tennessee using Cabins USA for a great place to stay again this year and next year. It is Cabins USA for a great place to stay!
We really enjoyed our stay in this cabin. Check in and check out process is very simple as long as you read and follow the directions in the emails sent. If I were to have anything to say it would be the TV in the bedroom didn't work which was kind of a bummer but not the end of the world. The TV in the living room js placed a little awkward and was hard to watch it without your neck hurting. The bathroom space is a little tight but as to be expected in a small 2 person cabin. As others stated the water stinks but also to be expected as it's a cabin in the mountains. None of this made us not enjoy our stay, we still had a great time. We will definitely rent through cabins usa again.
Me and my wife stayed here for our Honeymoon, and we enjoyed our stay. It was very budget friendly but of course with that comes a cost somewhere else. I will say it was in a wonderful location, not too high up the mountain still within 10 minutes to the main strip. The water smelt like deviled eggs and didn't leave you feeling clean which made it difficult to shower. We had no issues with the Internet or getting the TVs to work. It was pretty much clean other than cobwebs in some areas. In the kitchen the cabinets are no longer there it's not shelving which we did like other than it was difficult to get to anything. The liner in some of the pots were peeling and to my knowledge we could not find any oven mitts so we did have to use a rag. And the microwave was in a really odd spot. The hot tub was nice we enjoyed it my wife did end up getting folliculitis from it which we are aware that was a risk just wasn't really expecting it. We really enjoyed our stay though just wish there were more lights outside on the stairs and up on the road where vehicles park. Will stay with Cabins USA again just not sure that it will be this same property.
The cabin was very clean. The hot tub was also clean and had a fresh smell not a chemical smell. You felt clean and soft when you were done. The view was beautiful. The only thing was the bathroom sink faucet. The water trickled out. And the pizza pan doesn't fit in the oven. Would recommend and will come back again. Roads are crazy, but I'm from Illinois were it's flat. But the views in Tennessee are amazing.
A long kiss goodnight is a nice cabinet stay in. The only comment we would make is we didn't know there was stairs to go down to the cabin. We got along ok and overall it was a great vacation. Thank you
First of all we had a great time and the cabin was all we needed. I would like to point out a few things. Does the cabin ever have inspections or do you just depend on customers to inform you when things need serviced?
There were no outside lights that worked on the walkway. I did report the 1st night but no one came to check. The oven worked but of the 4 burners on the stove top only 1 burner worked? The rear exterior light by the sliding door only an exposed bulb? No cover over the bulb. The bathroom door knob was so loose and had damage to the door which should be addressed. The Refrigerator door needs to be made to open the other way. Hard to get things out of the Refrigerator without closing the door each time. The shower took forever to get hot water and the faucet problem could be replaced. Again, we had a great time. Just think you might check this out. Thanks!
The cabin was really nice. The water inside the cabin had an order. I was unable to get the temperature up enough to enjoy the hot tut . I do blame myself because I didn't let you know about these things. I would come back. It was quiet and a nice place to relax.
Our stay at the cabin was beautiful we were on our honeymoon and this beautiful, cozy, clean, private cabin was exactly what we needed to spend time together. We enjoyed all the amenities and we were amazed by the location. the staff made everything super easy with check-in and check-out. The Price was great and everything was exactly what the description said very clean cabin we were extremely satisfied and will definitely be returning in the near future. Thanks, Cabin USA!!!!!
The cabin was very nice. A little trouble getting into the cabin, but staff was wonderful in helping with the process. The drive to it was a little scary. But very nice view.
We had wonderful time! The only issue we had during the stay at the cabin is the wifi wouldn't let our phones connect,which was not a big deal. Very beautiful peaceful surroundings! Can't wait to go back!!!!
Internet did not work. Cell reception is very weak so we could not text or use internet while in or around the cabin. TV and TV channels were great. Location was great. Water is stinky. Maybe a good water filter would help? Only one bar of soap. Not even soap to wash dishes. Only two garbage bags. The hot tub was only half full of water. Overall, this was a nice getaway. If the wifi would have worked and the little extras would have been there, this would be a 10 out of 10.
Great little tiny cabin for a sweetheart getaway! Property was clean and bed was comfortable! The staff was prompt and called to check on us. We will be back!
Cabin was clean and welcoming. Deck lighting didn't work so at night it is hard to see where you are walking. Light in hot tub was also not functional. Shower is very temperamental.
I would warn guests that the water has sulphur in it and that it leaves you with the feeling that the soap is not all rinsed off when actually it is. The tub becomes very slippery and would benefit from non slip decals in the bottom to prevent falling in the shower. Last suggestion is some sort of corner shelf on each side of the bed would be a big plus.
We thoroughly enjoyed our stay!!!!
Cute, cozy cabin for two. The neighbors are very close, but I never heard any noise from inside the cabin. The water is very hard so be warned that you'll need to buy bottled water for brushing your teeth and bathing. The soap just sticks to your skin because of the hard water. It was a great price for a last minute trip. Perfect for just 2 people.
FYI: The internet didn't work at all, and there's barely any cell service. There's no landline in the cabin so just a heads up in case you have an emergency.
The cabin was not very clean the floor was disgusting and dirty. Had large ants in kitchen and bedroom. No lighting outside by stairway, was very difficult to get into after dark, even with the porch light on. We had to use the flashlights on our cell phones to keep from falling down the steps. We were rather disappointed. We love Cabins USA and have used you many times in the past. Just didn't care for this cabin.
Cabin was wonderful!! No surprises. Even got a phone call asking me how everything was and if I needed anything. Definitely will book with Cabins USA for our next trip!
Location was good. Cabin was clean and comfy. Perfect for 2. Was concerned the cabins were too close together but worked out fine. We never saw our neighbors. My only complaint would be the water. It was slimy and had an odor. Couldnt enjoy hot tub and never felt clean after we showered. Couldnt wait to come home and shower. We always use Cabins USA to book. They are reliable, friendly and make things convenient.
This could not have been more perfect. Hats off to the cleaning crew not a speck of dust of dirt anywhere place was immaculate. This was so worth doing certainly look to doing it again. What a beautiful romantic place for getaway this cabin is small but has all you need!
The water was terrible, it smelled like sewer and made the whole cabin smell like it when we washed our hands & showered. It seemed the water filter was not replaced. Also, no washer & drier were present and that was part of our amenities.
Loved the staff and how accommodating and flexible they were.
The cabin didn't look like what I expected, much smaller, and very close to others. The bed and couch were extremely uncomfortable
The bed was a little uncomfortable, your body sunk to the middle! Other than that it was a great experience and getaway that I enjoyed very much. I would highly recommend to anyone.
Everything about the cabin was pretty great. Only problem we had was the shower until we figured out the water works backwards (hot is cold and vice versa). Otherwise we really enjoyed our stay and was a great place to spend our honeymoon.
Location was awesome. Nice and cozy cabin. However we couldn’t get the hot tub to work. The only thing I didn’t like was the worn loveseat. I would stay there again though.
It was a really nice get away. Even though we live in east Tennessee its still nice to get away from home. The name of the cabin is so cute. It was convenient to shopping and the downtown pigeon forge. Absolutely loved it and would do it again.
First off let me start by saying...can y'all pleaseeee tell me where yall got the bed and pillows lol...i loved everything about my stay...Cabins were super close, but we still had a lot of privacy..the Jacuzzi was clean and amazing...The water at first did have kind of a funky smell..but you let it run a bit it's gone...I made ice with it and it didn't have a weird taste or anything...Its def smaller in person..But well worth it for just two people...This is my second time staying with Cabins USA..You guys never disappoint...I highly recommend this property for couples looking to get away for the weekend or week..Ill def stay here again..Thanks For a exciting and adventurous stay...😘😘😘😘
Everything was absolutely perfect but just one thing was not right. The water in the shower smelled like boiled eggs. Me and my husband will definitely be back soon. Thank you so much USA Cabins!!!
Great for two people if you’re looking to get away for a weekend. The location is great and even though it is on top of a mountain it takes less than ten minutes to get to the main parkway. I will definitely be using them again. I saw a lot of reviews complaining about sulfur smelling water, but we really didn’t notice it at all. It was great for the two of us.
The cabins are too close together. There is no privacy while using the hot tub. Very little room to pass another vehicle on the road leading to the cabin. A possible leak around the bathtub. While I will continue to use Cabins USA, I will not stay at this location again.
I loved our stay.I would love to come back . My only issue I had was that the water smelled terrible. It was sulfur water...well water I guess. It smelled so bad it was hard to take a shower and is definitely not drinkable.
If someone would have told us about it,that would have been helpful.
Really enjoyed our stay in A Long Kiss Goodnight. Very clean and comfortable. Plan to stay at this location again. Only problem experienced during the stay was the solar lights leading down the steps were not functioning. Overall a great place to stay.
The cabin itself was great - a tiny house, which I love. But the Water.....smelled like Sulfur, It was awful! Brushing your teeth, washing your hands, showering, all you smell is that awful Sulfur smell. Had a little trouble finding it because the roads are not marked as well as they should be but once we did it was ok. The staff was great and accommodating and the price not bad for what we had.
Very nice. Comfy bed. Clean and neat. Came in late after dark. Light outside not on. Lots of steps. Couldve been a disaster but wasnt. That particular cabin was very close to others so privacy was not the best. Would stay again but not that cabin â¤ï¸
Overall Great experience, I think that it cost more than it should as it is A LOT smaller than expected and with less amenities that I could have received with other cabins for less.
We did not meet any of the staff members, that is why it is reflected as a zero. Everything was perfect. Great location, cabin, cleanliness, and amenities. The only downfall was the water. It had a pungent sulfur smell. Not sure if it is well water or if softeners are being used but the shower was somewhat unpleasant. Would definitely stay again though.
Overall was a good stay but had a few issues: shower and sink water smelled terribly of rotten eggs, maintenance came out but it didn't fix it, the hot tub water was permanently set to 107° extremely hot and could not change it, no washer and dryer, and also could not change the AC temperature inside the cabin and it was pretty hot during the day.
Only thing we didn't like was the lack of privacy around the hot tub and blind on the sliding door was broken and would fall apart when opening and closing but would definitely stay again
Company Response:
Thank you for taking the time to let us know about your recent stay in A Long Kiss Goodnight! We here at Cabins USA strive to give each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the blinds on the sliding door. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Beautiful little cabin, it was just what we were looking for. Looking forward to staying in Tennessee again.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guests again!
We had a great time and loved our little cabin, hope to come again soon.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
Only "complaint" if that's what you would call it was the water had an odor of a fresh perm, and hot tub water was slimed but all in all very nice place. Thank you!
Company Response:
Thank you for taking the time to let us know about your recent stay in A Long Kiss Goodnight! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issue you experienced with the hot tub. Your comments have been forwarded to our housekeekping supervisor to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to having you as our guest again!
Good Little Cabin. Much smaller than it looks in the picture. Would like to have a little more privacy but it is a pretty good cabin for a couple! Super nice inside and newer. Internet did not work which was quite a bummer because of the signal there is not good up there.
All in all a pretty decent cabin!
Company Response:
Thank you for taking the time to let us know about your recent stay in A Long Kiss Goodnight! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issues you experienced with the internet. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
We loved the a long kiss goodnight cabin. The only issues we had was the solar lights weren't working on the stairs going down from the parking space to the cabin so we had to use cell phone lights to see to keep from falling down the stairs (no big deal), the cabins weren't private at all and we shared a walk way and grill with the next cabin (it was a little uncomfortable when we were in the hot tub and our neighbors could walk right up to the hot tub or grill), the bath tub was slick as glass and we both almost fell numerous times ( I'm not sure if it the cleaners they used or if someone in the past had used baby oil but it was slick slick slick), and the water smelled like rotten eggs (not owners fault)! But even with these few issues I would 100% stay at this cabin again!!!!! Just a few suggestions to make the stay even better the next time!!!!
I am so happy to hear that you enjoyed your stay in A Long Kiss Goodnight! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
The cabins are close, BUT design is done very well and you don't really notice how close the cabins are. Had problems with code pad (dead batteries) but maintenance was there with in 45 mins. Quick fix and was a very nice gentleman!
Company Response:
I am so happy to hear you enjoyed your stay in A Long Kiss Goodnight! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Very clean and nice place !! Planning on stayin there again!!! Highly recommend! !
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to seeing you again soon!
Everything about the cabin was PERFECT! We will definitely stay again.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
The cabin was in the woods, which I loved. However, it was connected by a deck to two other cabins. I had read reviews that stated these other cabins were close... But I did not realize how close they were until we got there. The place was very clean, except for the pile of dead bugs that were laying all over the comforter on the bed when we arrived. I made a call to the Cabin USA office and within 30 minutes they had brought us a clean comforter and took the old one with them, which was nice. The place is cute and comfy, but definitely only suited for a couple that likes to be close to one another; this place is smaller than it appears in the photos.
I doubt I will stay in this particular cabin again, but I will keep staying with Cabins USA for the ease and security that they provide.
The express check in and check out option was fantastic. The only issues we had with the property were trying to keep the living room a comfortable temperature and the wifi was very poor. Would recommend black out curtains in living room. Also this property is more suited to groups with the surrounding properties being so close. Very little privacy at this location.
The property was very clean and the perfect size for my husband and I. There were only a few things that bothered us. One was the blinds on the back door. There were missing slats allowing the cabin next to us to be able to see in. It was upsetting to see since one of the comments from a previous renter said the same thing and we assumed it would have been addressed and fixed. The bathroom handle to the shower was broken and it was very difficult to get appropriate water temperature. At one point I almost burned myself. The last issue we had was the wifi service. You say free wifi but we were continually dropped and unable to get onto the internet. My husband runs his own business and needed to check his email each day. This was disappointing and frustrating. Other than these few things we had a wonderful time.
Company Response:
Thank you for letting us know about your recent stay in A Long Kiss Goodnight. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the internet and shower handle. Those have been forwarded to our maintenance department along with the blinds on the back door. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
A few things I thought that could make this cabin a complete 10 across the board. The blinds on the front door and sliding door need to be repaired due to broken and missing blinds. With the cabins being close to other cabins the privacy would be appreciated. The wifi was VERY slow that I couldn't even load the website for The Dixie Stampede and that needs to be improved. The drain for the sink in the bathroom was broken and was not draining properly and as I tried to open the drain it came apart. The mattress for the bed was so worn out that there was a big dip in the middle from worn out springs and made sleeping uncomfortable.
Company Response:
Thank you for taking the time to let us know about your recent stay in A Long Kiss Goodnight. We here at Cabins USA work hard to make sure that each of our guests have a pleasant stay while visiting the Smokies. Thank you for letting us know about the wifi and the beds in the cabin. Those comments have been forwarded to our Owner Liaisons who will be contacting the owner regarding correcting those. Your comments about the drain have also been forwarded to our maintenance department and they will be correcting that as well. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Need new mattress had big dip in middle. Cute cabin for short term stay. Needs new blinds had to hang blanket because sliding door blind half missing. Smelled clean needs new window blinds broke. And lights leading down steps burned out.
What a great value! My wife and I booked the cabin last minute for a romantic Christmas getaway and could not have been happier! The cherry on top was when we entered the cabin for the first time, we were surprised with a Christmas tree, stocking and some small holiday decorations - completely unexpected but VERY appreciated. I would not hesitate booking this cabin again!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
This was by far the best cabin experience ever!!! The staff was amazing , and it was just so peaceful!!!! The only downside is our neighbors were so close,but one of them were newlyweds and stayed in all day and the others checked out the next day. We definitely will be back very,very soon!!! Thank you
We were a little hesitant when we seen the other cabins so close - but they were also smaller cabins so it was only couples staying around us who was wanting their privacy as much as ours. I loved that the hot tub was completely private - it didn't show that on the picture but it was a HUGE plus. Cabin was cozy (a little smaller than it appeared in the pic) and I actually cried when it was time to leave. The staff at check in were sweet as can be, which is why we will absolutely be renting from them again. We had an absolute relaxing and amazing time. Thank you, Tina & John
We loved it , and we would recommend it. The only caveat , is there were two other cabins that were closer than I would have preferred. But the occupants were quiet .
Company Response:
Thank you for your review. We are delighted you loved your stay with us at A Long Kiss Goodnight. Please feel free to call our office in the future and allow us to help you find a cabin that is semi-secluded. We hope that we hear from you soon.
We have rented from Cabin USA for four years it's gets better and better every time. Our cabin was cozy, clean, and the staff reacted to our needs quickly, I can hardly wait to return back for our next get away, Thanks Cabin USA for all you do!
The cabin was great! Definitely what we wanted and it was so cozy and quiet! Some of the staff inside the check in building were not that nice, but there were 2 in particular that I wish I had gotten there names that made it so much more welcoming for us. We definitely will be using them again!
Company Response:
Thank you for your review. We are glad that you enjoyed your stay with us at A Long Kiss Goodnight. We apologize that you did not feel as welcome at check-in. We will address the reservationists and make sure that it does not happen in the future. We always strive to offer customer service with a warm welcome. We look forward to hearing from you again soon. Do not forget about our return guest discount.
Nice place to stay. One problem that I had was it said there was a washer and dryer and there wasn't one. It had been removed. I didn't take as many clothes because I planned on being able to wash some. It didn't work out that way. I had to end up buying a few extra things to wear. Other than that no major problems.
Company Response:
Thank you for your review. A long Kiss Goodnight does not have a washer and dryer, but we do have many other cabins with a washer and dryer. We are sorry if this inconvenienced you in any way. Please feel free to call us when you are booking your next vacation, and we can help insure you book a cabin with a washer and dryer. We hope that we will hear from you again soon.
We enjoyed our stay very much. Our cabin was beautiful, just perfect for our needs " VERY PEACEFUL". We were on our honeymoon and will most definitely be back ..