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Guest Reviews

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3 Bedroom, 3 Bath, Sleeps 8, Cabin Rental
with 3 level cabin, 2 king beds, 2 queen beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, resort pool, pool table, wooded view, non smoking, washer/dryer
Overall Rating: 9.0 / 10

1 of 72 Guest Review

Guest Rating: 8.9
Emily C.Jacksonville, FL
Stayed on 11/18/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabin was placed great, very short drive to everything. A few maintenance issues that were emailed to the cabin company, but nothing that actually affected our stay. Loves having this time in the mountains with family, and a great place to stay!

2 of 72 Guest Review

Guest Rating: 10
Melissa M.Des Allemands, LA
Stayed on 10/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

3 of 72 Guest Review

Guest Rating: 9.5
Tammie S.Sharonville, OH
Stayed on 10/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 10
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This place was very comfortable and nice. There are other cabins close by and the parking situation can be tricky if you have more than two vehicles. Appliances and furniture are dated and showing wear but cabin was nice. Beds were comfy, hot tub was nice, game room was fun. Television in upstairs loft bedroom was not working. Overall I enjoyed this cabin and would recommend.

4 of 72 Guest Review

Guest Rating: 8.0
Pam M.Brazil, IN
Stayed on 08/01/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 1
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The only complaint is, I think you could do a better job at cleaning. There is dirt along the walls , dust on the vent covers, windows dirty just needed a really good spring detail cleaning, bath tub spicket was turned sideways. Things looked dated, and there was a musty smell in the basement. We drove three cars and parking was to tight other cabin was parking in our lot. Did not like how cabins are packed so close together. this wasn't a good thing. I would rather been out somewhere alone with no one close where I could sit out on the porch without people and kids yelling etc... other than that. I am not upset just bring things to your attention is all. Thank You !

5 of 72 Guest Review

Guest Rating: 8.5
Brian R.Fairfield, OH
Stayed on 06/21/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

6 of 72 Guest Review

Guest Rating: 10
Kesha S.Beloit, WI
Stayed on 06/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The check-in was awesome! I did not have to go to office everything was sent to me via email. The cabin was fabulous! We had a great time. While in the jacuzzi, the neighborhood racoon slid down the side but kept it moving (lol). The check-out was just as great as the check-in. Again, no office just check-out via email, one click that's it. I will definitely be using Cabins USA again.

7 of 72 Guest Review

Guest Rating: 9.5
Kyle V.Hixson, TN
Stayed on 05/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

8 of 72 Guest Review

Guest Rating: 6.8
Michael S.Vine Grove, KY
Stayed on 04/27/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 2
Check In: 10
Value: 4
Comfort: 5
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was really comfortable. The beds are outdated, they need new mattresses, you can hear the springs with every movement. The wireless connection went totally out the day before we departed so everyone was pretty much sitting in a dark room. If any room that should be cleaner than any other room is the bathroom. You could see the soap scum on the walls of the tub and shower area, was not very clean. I am sure if I got some scrubbing bubbles that problem would have be taken care of but why should I do that. I think cabins should have a thorough cleaning 1-2 days prior to renters arrival. You could tell cabin had not been rented out in a while. The floors had not been swept. The ceiling fans had dust caked on them. No instructions on heat or hot tub area. We had to play with thermostat to regulate heat. I know the secret to wiping down the wood foundation to make it smell fresh ????. We love being in the Mountains but please tell the owners they have to do a better job of keeping the cabin clean and updated with utensils.

9 of 72 Guest Review

Guest Rating: 10
Tracey R.Caro, MI
Stayed on 03/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! Super clean. The beds were comfy and we had a great time. Will definitely re rent!

10 of 72 Guest Review

Guest Rating: 8.3
Sarah N.Bruceville, IN
Stayed on 03/12/2023
Ratings:
Booking: 9
Staff: 6
Cleanliness: 4
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our time here and the cabin was nice. We did have to clean it up before we moved stuff in. It had busted balloons laying all around, and dishes wasn't clean when we got them out to use. We did have to call maintenance late one evening for a leaking in basement bedroom. The main floor bathroom didn't have a shower liner or tub stopper. The main issue was the skillets to cook in. I would recommend taking your own. But I would definitely rent this cabin again. Hot tub and location was a big plus for us.

11 of 72 Guest Review

Guest Rating: 7.3
Erica S.Jackson, MS
Stayed on 12/29/2022
Ratings:
Booking: 10
Staff: 6
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 4
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Location was great. Check in is at 4, but we arrived at the cabin before time. So as time was getting closer to check in time, the clean up still haven't came so I called the main office and that's when they told me they will be behind on cleaning, but I wouldn't know that if I didn't call. So we had to put all our things in a corner because we had to go pick up family and we made it back within a hour. There's no way they cleaned a 3 story cabin within an hour. It was cobwebs EVERYWHERE. Raccoon poop on every floor. Mold on the shower curtains, that needs to be changed ASAP. Hot tub didn't work. Pool table siding was broken. We made the best out what we had.

12 of 72 Guest Review

Guest Rating: 9.6
Shane B.Statesville, NC
Stayed on 11/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

13 of 72 Guest Review

Guest Rating: 8.6
Collin G.Grottoes, VA
Stayed on 10/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 8
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The cabin was great. It was in a perfect location making it easy to get to both Gatlinburg or Pigeon Forge with an easy drive. I will say that the upstairs bed was on of the most uncomfortable beds I have ever slept in but beds are never exactly what you prefer when traveling. Both upstairs and main floor bathrooms as well as the oven could use a little more attention to detail on cleaning. High dusting is another item noticed on the cleanliness side of things but is difficult when working with quick turn arounds between guests. Finally I will say fans in both main floor and upstairs bedroom were very strange as the blades seemed to be slanted down and I have never seen this before. Overall great experience and would certainly come back again.

14 of 72 Guest Review

Guest Rating: 9.5
Garry F.Hellam, PA
Stayed on 10/08/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10

15 of 72 Guest Review

Guest Rating: 9.5
Tabitha S.Louisville, KY
Stayed on 09/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great stay we will definitely be back for sure :) the beds was comfy the cabin was cozy !!!! only thing was a issue is i feel like there should be more cleaning supplies left if they are wanting it clean clean when you leave we was only giving one trash bag and had to buy some also only left 2 dishwasher pods and we was there for 4 days 3 nights. other than that it was great :)

16 of 72 Guest Review

Guest Rating: 9.7
Nicole C.Mt. Washington, KY
Stayed on 05/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

17 of 72 Guest Review

Guest Rating: 8.4
Megan P.Wheatcroft, KY
Stayed on 05/22/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was fairly nice. The 6 ball is missing from the pool set. The hot tub needs chlorine. The recliner on the main floor is broke and dangerous. We only seen/killed 1 roach while there, so yes they have roaches, but in the week we stayed we only seen 1. The dishwasher smells like something dead though. Oh, and there's a raccoon that comes down and defecates on the main level deck, daily.

18 of 72 Guest Review

Guest Rating: 8.6
Rochelle T.Fairfield, OH
Stayed on 05/12/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The cabin location was perfect. The cabin itself was fine, but could use some extra cleaning. Some of the furniture should be replaced. The kitchen chairs were broken and the mattress in the loft bedroom was uneven. Overall, it was a decent place to stay for a long weekend.

19 of 72 Guest Review

Guest Rating: 9.3
Lee H.Sandy Ridge, NC
Stayed on 04/17/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was nice but it could stand to have a bit more cleaning done. The area rug in the living room, the carpet covered steps going to the bottom floor and the bottom floor really needs to be vacuumed. There were crumbs in various places on the steps leading to the bottom floor and on the carpet in the bottom floor. We could tell by the traffic pattern on the steps that it hasn't been vacuumed in a while. It would help the appearance to update the bed linens. This cabin has three bedrooms and the bedspreads on all three beds seem to be too small. The appearance of those would greatly be improved if those were bigger. We did see one roach on the kitchen counter but that was all. We couldn't get the stove light on the microwave to work. The location was perfect and not too far from everything.

20 of 72 Guest Review

Guest Rating: 9.0
Chakalett R.Spartanburg, SC
Stayed on 02/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Cabins was nice only thing is we had few roaches and no tv in 2 of the bedrooms and room upstairs you could hear everything from the main floor room. Furniture could be updated.

21 of 72 Guest Review

Guest Rating: 7.6
Robert L.Inman, SC
Stayed on 01/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 4
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Overall great experience. Needs some updates and real deep cleaning spider webs, dust, recover pool table.

22 of 72 Guest Review

Guest Rating: 9.1
Jowanda P.Edgefield, SC
Stayed on 11/04/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was nice and a good experience. The location was excellent. We did notice a few bugs crawling.

23 of 72 Guest Review

Guest Rating: 7.7
Susan D.Watertown, WI
Stayed on 09/16/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 6
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall the Cabin was nice. However, the oven was very dirty as was the outside grill. Mattress on the main floor bedroom was hard and the shower curtain needs to be cleaned. Mold on the shower doors in the upper bathroom.
Please provide a dust pan to make sweeping a little easier.

24 of 72 Guest Review

Guest Rating: 9.7
Latai J.North Chesterfield, VA
Stayed on 08/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

25 of 72 Guest Review

Guest Rating: 8.0
Laurie M.Ottawa, OH
Stayed on 06/20/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
It was perfect for our family of 8.

26 of 72 Guest Review

Guest Rating: 7.6
Emma Y.Naruna, VA
Stayed on 06/05/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 4
Value: 7
Comfort: 9
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
I feel the check in should be earlier at least 1 pm.

27 of 72 Guest Review

Guest Rating: 7.0
Nancy L.Flora , IN
Stayed on 05/31/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 3
Check In: 6
Value: 6
Comfort: 8
Check Out: 6
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This was our first stay with Cabins USA and in a cabin. We loved how spacious the cabin was, internet was good, and how there were amenities that worked great. Didn't like the smell of the basement that much nor the cleanliness-seemed to be done in a hurray, outside the branches around the windows and cabin could have been trimmed, and the beds were a bit stiff and tough. Didn't receive a map of other amenities that could have been found/used such as; we only found one pool, but believe there were too. Hot tub was amazing.

28 of 72 Guest Review

Guest Rating: 9.7
Kija G.Roxboro, NC
Stayed on 05/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

29 of 72 Guest Review

Guest Rating: 7.6
Patricia R.Lebanon, IN
Stayed on 04/28/2021
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 7
Check Out: 8
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice cabin..very comfortable and well equipped with all we needed.

30 of 72 Guest Review

Guest Rating: 8.5
Linay K.Salisbury, NC
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

31 of 72 Guest Review

Guest Rating: 7.8
Nicole G.Antioch, TN
Stayed on 03/14/2021
Ratings:
Booking: 8
Staff: 6
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

32 of 72 Guest Review

Guest Rating: 10
Joseph H.Laurel, MS
Stayed on 01/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect. Jus the normal things to expect such as missing rack for the pool table. Other than the things you expect this place was perfect we will definitely be going back.

33 of 72 Guest Review

Guest Rating: 9.8
Dave B.Flomaton, AL
Stayed on 01/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

34 of 72 Guest Review

Guest Rating: 7.5
Callie B.Roanoke, AL
Stayed on 11/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 4
Comfort: 4
Check Out: 10
Amenities: 4
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The stay was decent. But the pictures on the internet made the cabins appear like they had a yard... NO yard at all and barely any parking! The couches were VERY worn, limited kitchen supplies--not even pot holders! So we had to use towels... the living room rug was a hazard. The corners were all folded up and we ALL (children and adults) kept tripping on it. The pool table had been abused and had pieces sticking out that could cut a child. The staff was super nice and friendly but this cabin has seen it's better days... needs new furniture and a facelift! A little TLC if you're going to rent out!

35 of 72 Guest Review

Guest Rating: 9.7
Matt M.Brandon, MS
Stayed on 11/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean, management was extremely helpful. Will certainly stay here again.

36 of 72 Guest Review

Guest Rating: 6.6
Brad S.Galion, OH
Stayed on 07/13/2020
Ratings:
Booking: 7
Staff: 6
Cleanliness: 5
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 5
Location: 7
Would Recommend Company: 8
Would Recommend Property: 7

37 of 72 Guest Review

Guest Rating: 9.4
Kayleigh K.Alexandria, KY
Stayed on 07/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great cabin in a great location! There was some trash from previous guests and the floor needed a good vacuuming, but all in all it was a very nice cabin. Would recommend tv’s in the bedrooms as ours on the main floor didn’t have one.

38 of 72 Guest Review

Guest Rating: 6.9
Rebecca D.Lorain, OH
Stayed on 06/18/2020
Ratings:
Booking: 8
Staff: 1
Cleanliness: 6
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
As for Staff didnt see or talk to anyone reason for low score.
Our microwave did not work ( Found out after buys items for the microwave). There was no instructions on how the TV's worked, or where the dumpsters were for us to take the garbage. Toilet paper shortage, had to get some from over bathrooms.
That being said our stay was good.

39 of 72 Guest Review

Guest Rating: 9.6
Melissa S.Knoxville, TN
Stayed on 05/29/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing time the cabin was absolutely beautiful , well furnished and decorated, the only things was , we couldn’t get the TV downstairs to work And upstairs in the loft bedroom we found candy wrappers , a birth control pill and there was ants ( being in the mountains we understood) at least they wasn’t in the kitchen area.

40 of 72 Guest Review

Guest Rating: 7.7
Jeannie V.Houston, MS
Stayed on 12/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 8
Value: 8
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was my Christmas present to children and Grands. The three level with bedroom and bath on each level was perfect for our family! BUT the beds are a different story! First night my daughter and son in law could not sleep on first level bed. I called office due to bed, no tv or internet and damaged door knobs. Cabins USA sent a very nice gentleman quickly. He determined box springs were broken and replaced that afternoon. He also reprogrammed the tv as network and password given by office has been changed. The main level bed needs to be replaced immediately and the entire cabin needs to be cleaned. We found dirty clothing behind sofa on lower level. The kitchen floor in front of dishwasher and sink is very squeaky, wakes people. Perhaps one of those long rubber mats would help. There is no land line phone and CSpire does not work in cabin. There are no instructions posted for internet, tv garbage or check out requirements.

41 of 72 Guest Review

Guest Rating: 9.3
Michelle N.Tompkinsville, KY
Stayed on 10/18/2019
Ratings:
Booking: 5
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I loved our stay at the Moonshine Inn. There were 6 of us and my 2 year old grandson and we loved this cabin. I have lung cancer and not able to do alot of walking and this cabin was idea for us. Only three steps at the front door and there was a master bedroom and bathroom on main level which was very handy to not have to climb stairs every time. It was roomy enough for all of us and every couple had their own bedroom and bathroom. They also provided child safety gate to go on stairwell. It was very comfy and clean. It was everything we wanted. And the location was amazing. We were 2 miles from the grocery store which was a blessing because we cooked alot while we were there. And then we were only minutes away from downtown Gatlinburg. We have used this company in the past but hadn't stayed in this cabin before. I will continue to use this company every time we come to the mountains and hopefully get this cabin again. Thank you for making our family vacation amazing. God bless.

42 of 72 Guest Review

Guest Rating: 10
Matt M.Indianapolis, IN
Stayed on 10/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

43 of 72 Guest Review

Guest Rating: 8.5
Kendra S.Gibsonville, NC
Stayed on 04/12/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 5
Check Out: 8
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We loved the cabin overall but it is much smaller than it appears in the photos. Beds in both the bottom floor and top floor need to be replaced. Couch downstairs was also broken and should be replaced. The couch and pool table are not positioned the same as in the photos. Grill handle was completely broken off but maintenance did repair. Dishwasher soap door would not latch to close, maintenance said they would order a part to fix it. Cabin was a very short drive off the main road with flat parking enough for two SUV’s/trucks to parallel park behind each other and a road across from the cabin makes for easy turnaround which we loved. Only a few steps into the cabin which was nice for my dad who has knee issues. We did not feel the floors were loud as we read in other reviews and were never disturbed my someone walking on another level of the cabin.

44 of 72 Guest Review

Guest Rating: 8.7
Daryl C.Lakeland, FL
Stayed on 12/26/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
The Moonshine Inn was a nice cabin, but is quite dated and needs some updating. A few of the issues that we encountered were; the top shelf of the dishwasher seemed to be broken and tilted down on the right side, the stove oven light kept coming on several times during our stay, there were no TV’s in the lower and middle floor bedrooms and the TV in the uppper level bedroom was extremely small, when we arrived there was no garbage can outside and we had to wait a day and two phone calls to receive one, when it rained, the roof seemed to be leaking down the window in the kitchen. The handle on the outside grill was broken, the floors squeaked very bad especially in the kitchen by the sink and the beds were extremely uncomfortable especially the bed on the main level, which you could hear every move when someone moved in the bed. We did have a nice stay, but the cabin really needs some updating.

45 of 72 Guest Review

Guest Rating: 10
Emily G.Okeechobee, FL
Stayed on 12/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Moonshine Inn Cabin is FABULOUS!!!!! It had everything you could possibly need or want. It was really perfect in every way. Can't wait to book again next year with my family.

46 of 72 Guest Review

Guest Rating: 9.5
Johnnie L.Soddy-daisy, TN
Stayed on 11/30/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin, comfortable accommodations. When our gas fireplace stopped working I called maintenance and Alex was there in an hour! The only thing we didn't like was just having room for two cars that had to be parallel parked because the cabin was so close to the road. Staff was very helpful and friendly.

47 of 72 Guest Review

Guest Rating: 7.5
Jason H.40291, KY
Stayed on 10/05/2018
Ratings:
Booking: 8
Staff: 7
Cleanliness: 4
Check In: 8
Value: 8
Comfort: 5
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Moonshine Inn was a beautiful cabin in a great location. Great amenities and had plenty of room. Couple of suggestions for the owners. The upstairs bed was not comfortable, the mattress was awfully thin and made for some sleepless nights during our stay. Unfortunately my family had the top floor in the loft area, which had plenty of room, but that mattress was awful. Next time I rent a cabin I will bring mattress padding in case I encounter another bed like that. We did a lot of walking and hiking, and dreaded sleeping in that bed. I suggest investing in a more comfortable mattress and padding for the beds. Or at least suggest in the cabin description to bring extra padding to sleep on. I bet guests would enjoy a little more comfort. I rated the cleanliness as a 4. Only reason I did that because the cabin had a lot of roaches. We killed a lot in the kitchen and upstairs in the loft area bathroom and bedroom. I suggest spraying better in between stays to control that issue. Outside of that the cabin was very clean. Overall great cabin with plenty of room and amenities, and a nice quiet location close to everything. Very happy with our stay. We will definitely use your company again in the future .

48 of 72 Guest Review

Guest Rating: 9.4
Linda C.Elkmont, AL
Stayed on 09/01/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay very much. A few things I would like to point out for the owners of Moonshine Inn. The Gutter on front porch is pulled away from faceia and beginning to rot. Floor in kitchen area is squeaking pretty bad. There are no outside trash receptacles. Poison Ivy is really bad on left side of Cabin.

49 of 72 Guest Review

Guest Rating: 10
Angelique V.Hopkinsville, KY
Stayed on 08/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay at Moonshine Inn was AMAZING! It was our Anniversary and we had two other couples. We all had our own space in the cabin and was able to enjoy some great times together. The kitchen was stocked with everything we needed. It was very clean and cozy. Everything we expected it to be which was FABULOUS! Looking forward to our next vist.

50 of 72 Guest Review

Guest Rating: 9.7
Kim L.Fairview Park, OH
Stayed on 06/01/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for a week and loved the area and cabin. Here are a few things that could be better - the cabin air conditioner is not controlled well. If the air was on the lower bedroom became so cold it was unbearable. If you turned down the air - the upstairs bedroom got extremely hot. However the main floor was perfect. Also would have like something in the cabin with directions to the playground areas and pool. All in all we did have a wonderful time and would stay with USA Cabins again.

51 of 72 Guest Review

Guest Rating: 9.5
Kathi T.Knoxville, TN
Stayed on 06/08/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We all loved our cabin. 3 bedrooms, 3 large beds and bathrooms each floor having a balcony was more than we thought we could afford.The rubber mattress pads were a little uncomfortable. We only had heat on the upper floor the first night and the lower level over compensated and was too cold in order to keep the main level more comfortable. We called at 7 after hours and he said someone would come that night but came the next day and repaired it. First the cabin USA repair truck went next door but we saw him and were able to get
him to the moonshine inn. When I walked up to the truck he was saying the cabin he went to said their air was fine and was going to cancel the order. He saw that our air was repaired. The hand held can opener was broken and neither the coffee pot or keureg worked. We couldn't get main floor tv to work but we didn't care. The bathrooms were a little dusty but the worst part were the creaking floors and steps. Five of the six of us turned 60 in the last 12 months. We have been friends for 45 years and would not let anything ruin our fun. We will stay there again. This information is for you please don't post it, it doesn't sound favorable. Thank you.

52 of 72 Guest Review

Guest Rating: 7.8
Tracy M.Goodlettsville, TN
Stayed on 05/11/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 7
Value: 7
Comfort: 3
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Checked into Wolves Den and it was awful. Called Courtney and she immediately helped and put us in Moonshine Inn which was much better. Beds were not great but everything else nice.

53 of 72 Guest Review

Guest Rating: 9.7
Ann E.Keokuk, IA
Stayed on 03/12/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

54 of 72 Guest Review

Guest Rating: 10
Porsche W.Spartanburg, SC
Stayed on 03/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

55 of 72 Guest Review

Guest Rating: 10
Macy G.Watertown, TN
Stayed on 11/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the 2nd year my husband, myself, & 2 other couples stayed in the Moonshine Inn Cabin. We enjoyed our stay both years. If there was anything that would make me little apprehensive, it would be the outside lighting or lack thereof. We arrive after dark because of work schedules, so we could not even see to read the cabin numbers. It was so dark we couldn't see the numbers on the key pad to open the door. I suggest someone cutting on the porch light for your guests or some sort of solar lighting or spot light would be very helpful. For people like us it's hard to see at night,
so this would be so helpful for those who have problems with their eyesight. This small thing would made our arrival much more comfortable! Otherwise it was a great place to stay!

56 of 72 Guest Review

Guest Rating: 8.0
Denise K.Water Valley, MS
Stayed on 11/19/2017
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 7
Location: 2
Would Recommend Company: 8
Would Recommend Property: 6
Guest Comments:
The cabin does sleep 8. However, the pullout bed is very uncomfortable, so an air mattress would be necessary for 8 people to sleep. The top king bed mattress is uncomfortable. The other beds were very comfortable. There seems to be no insulation in between the floors. If you stay in the top bedroom, you have to walk softly to not disturb the people sleeping in the main floor bedroom. There are woods at the back of the cabin, but it looks down into a road first. There are cabins all around so it is not as secluded as we would have prefered. We had to call maintainence due to a problem with the hot tub, and they responded quickly to our concerns. There was diswashing soap, laundry detergent, and dishwasher tablets, which was a surpise to us. The cabin was stocked well with plates, utensils, and coffee cups. There are not a lot of regular glasses (I think there were only 4), so it is necessary to use plastic cups. Make sure to bring your own pot holders and kitchen towels, as there were none.

The main floor living and kitchen are small, but we made it work easily cooking a Thanksgiving meal while using the television room downstairs.
The televisions work great, except for the one in the top bedroom. Its color is off.
Company Response:
Thank you for taking the time to let us know about your recent stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

57 of 72 Guest Review

Guest Rating: 9.1
Darrell C.Lexington, SC
Stayed on 10/26/2017
Ratings:
Booking: 9
Staff: 7
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The only negatives relate to the kitchen. The wood floor in front of the kitchen counters squeaks unbearably loudly waking anyone sleeping anywhere down stairs. This really needs to be addressed. There were no dish rags or dish towels in the kitchen nor any dish washing detergent. There was nothing in the kitchen to use to remove hot pans from the oven, had to use a hand towel from the bathroom. Aside from these small, but inconvenient, complaints everything was fine.

58 of 72 Guest Review

Guest Rating: 9.6
Loretta D.Owensboro, KY
Stayed on 10/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the second time that we had an incident with the upkeep of the hot tub, the top was demolished and my underage grandson found 2 emptied vodka bottles that were left under the bed from previous patrons I definitely enjoyed the comfort of the cabin and will most likely to use cabins USA again

59 of 72 Guest Review

Guest Rating: 10
Craig A.Pierre Part, LA
Stayed on 04/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thanks so much ! Such a beautiful cabin !:))

60 of 72 Guest Review

Guest Rating: 9.4
Rod P.Cincinnati, OH
Stayed on 04/07/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
You could not play a game of pool,three walls are too close to use the pool stick.The hot tub was running when we got there,with the cover on top ,could not figure out how to shut it off,the temp in the hot tub was 74 degrees and you could not make it any warmer,two things we were looking forward to.

61 of 72 Guest Review

Guest Rating: 10
Misty B.Shelby Gap, KY
Stayed on 03/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

62 of 72 Guest Review

Guest Rating: 9.7
Wesley M.Elsmere, KY
Stayed on 02/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

63 of 72 Guest Review

Guest Rating: 10
Tanjah H.Hartsville, SC
Stayed on 01/13/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was great!!! Very clean and easy to find. With the special they had it was a great price but that's the only way we could afford a cabin this nice. I have always wanted to stay in one of your cabins but could never afford it. Thank you for offering the 15% off!!!!
Company Response:
I am so happy to hear that you enjoyed your stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

64 of 72 Guest Review

Guest Rating: 9.4
Rossana C.Johns Creek, GA
Stayed on 12/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
the only problem is when the people walk is very noice, so you can not rest in the basement bedroom and main bedroom, because you can listen the people walking. the hot tub deck was dirty, a lot of leaves. for the rest is a very nice cabin, we enjoy a lot! very good location. and the staff, excellent !
Company Response:
Thank you for taking the time to let us know about your recent stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests have the best stay possible when vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

65 of 72 Guest Review

Guest Rating: 9.3
Kelly S.Broadway, VA
Stayed on 11/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Was a very nice cabin! However would of liked to been able to check in a little bit earlier and there was lady bugs every where inside the cabin but i guess that is expected in a log cabin. We had a very nice stay.
Company Response:
Thank you for taking the time to let us know about your recent stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

66 of 72 Guest Review

Guest Rating: 10
Lawrence P.Wilmington, NC
Stayed on 10/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin. Close enough to pigeon forge but far enough from the crowd. Perfect to relax. Very nice clean cabin. Great price. Thank you for a great stay
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

67 of 72 Guest Review

Guest Rating: 9.5
Kimberly S.Newburgh, IN
Stayed on 10/08/2016
Ratings:
Booking: 8
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was very nice loved the cabin and we would go back. But, the dryer still isn't drying the clothes and the hot tub wouldn't get hot. The hot tub was one of the things my kids were most excited about so that was a disappointment. But overall was a very nice cabin.

68 of 72 Guest Review

Guest Rating: 10
Rita L.Pleasant View, TN
Stayed on 09/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great Cabin, the only thing i found wrong were 1, the Dryer would not dry towels and clothes. It seem like it took forever, I would stay at this cabin again next time i go...
Company Response:
Thank you for taking the time to let us know about your recent stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issues you experienced with the dryer. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

69 of 72 Guest Review

Guest Rating: 10
Casandra D.Byesville, OH
Stayed on 08/06/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin. It was very nice and clean. Plenty of space for the whole family. We will definitely be using Cabins USA again. Loved it! Perfect vacation.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

70 of 72 Guest Review

Guest Rating: 9.5
Charlotte F.Birchwood, TN
Stayed on 07/24/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We had a great time at the moonshine inn. It had plenty space. Fireplace was lovely. We'll have to come in the winter months to enjoy it. We enjoyed having the gas grill to stay in and grill out, one of the four night we stayed . We just stayed in and enjoyed the cabin. The hot tub was great . Spent early mornings drinking coffee and sitting in the rocking chairs on the porch. We Also enjoyed the Comfy recliners to kick back and watch TV ( plenty of channels to watch ). Two outta the three beds were pretty comfortable. I started out in the upstairs bed , it was very uncomfortable for me so I switched beds with my son . Cabin was pretty clean with the exception of the grill and upstairs floor. The grill was greasy but I easily wiped it down. Upstairs floor was kinda dusty. Otherwise it was very clean. It was a great experience. For all of us. We'll definitely be back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

71 of 72 Guest Review

Guest Rating: 9.9
Terri J.Cordova, TN
Stayed on 07/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is my second time renting a cabin through Cabins USA. I absolutely loved the cabin. Three floors and three decks at Moonshine Inn. Enough space and from for everyone that was there. Excellent customer service and support. I will be back!
Company Response:
I am so happy to hear that you enjoyed your stay in Moonshine Inn! We here at Cabins USA work hard to make sure each of our guests received the same excellent customer service you enjoyed while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

72 of 72 Guest Review

Guest Rating: 9.5
Todd B.Massillon, OH
Stayed on 06/10/2016
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 9
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and very comfortable. It was easy to get to and close to the things we wanted to do.
We would definitely stay here again!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
Cabins USA Gatlinburg Official Logo
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849 Glades Rd., Unit 1A1
Gatlinburg, TN  37738
(865) 436-5031

VLS #157
Smoky Mountain Cabin Rentals
Guest Reservations
(800) 584-9872
2 Night Minimum

























































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