with 3 level cabin, 4 king beds, 2 queen beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, wooded view, non smoking, washer/dryer
Overall Rating: 9.4 / 10
1 of 84Guest Review
Guest Rating: 9.0
Glenn S.,
Bishop, GA
Stayed on 04/01/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:8
Comfort:8
Check Out:10
Amenities:5
Location:10
Would Recommend Company:10
Would Recommend Property:8
Guest Comments:
Overall, we enjoyed the location and the accommodations were as advertised. The 4th bedroom needs a better mattress. Disappointed that one needed coins to play arcade game, so we didn't use it...who carries coins anymore? Upstairs bedroom needs closet to hang clothes. Very nice to have plenty of rocking chairs on the porches. We couldn't use TV in great room 1st night because the remote only turned on the TV and next day maintenance came to explain different remote is needed and found it in a drawer...that was disappointing. Great dinning table with chairs!
Very spacious! It is in need of some updates with the furnishings . You can tell there have been some rowdy parties. Broken ceiling fixture etc. if nothing else replacing the living room furniture would be wonderful. The rental company is super nice. Cleaning is mediocre.
Basement offers a lot of entertainment for families. Kitchen is well stocked .
All in all not a bad place to rent just needs some TLC.
Its was great I will be back the only problem was the fees I could not under stand was will we get the damage fee back because we took care of it as we do our home and processing fee I hope maybe someone could answer that and if they give a discount for Fire and rescue and medical personnel that's all we will be back thank you Riley South Georgia
Cabin was in a good location with a nice view. Check-in and check-out was very easy. Cabin was clean however the baseboards need dusting periodically. The mattresses could use replacing bc the springs could be felt in one of the downstairs bedrooms and the other bed felt like you were in a hole. The cabin said there were several board games which weren't there but it wasn't a big deal bc we brought our own but we would have been disappointed if we hadnt. Chairs on the bottom porch would have been nice. We consider these to be minor issues and all in all we enjoyed our stay. We have been renting from cabins usa for ten years now and always enjoy ourselves.
Overall our stay was great, and the cabin was awesome. We did think the kitchen was not particularly well stocked, and the promised board games (listed as available on a wall sign) were nowhere to be found. Also no golf balls for the putt putt course.
But overall this was a great place for our family with all large bedrooms and beds and private bathrooms. We would return!
Very nice cabin with great location. Close to pretty much everything. Very accommodating for my family, each family had their own bedroom and private bathroom. There was enough seating in the living room for all. Great Mountain View. Loved the fireplace in the master bedroom upstairs!
I gave a 9 for cleanliness due to some pretty dusty areas. And I gave an 8 for amentities-only because we could not get the Wii or Xbox to work properly & one of the hot tubs would not heat up. We never reached out to CabinsUSA to get these things fixed, because they were not a big deal to us. Otherwise, great amenities ????????
Dreamland is a beautiful cabin choice!
The cabin was clean and the kitchen was well stocked with utensils to make b-fast, lunch, or dinner. There's enough cutlery, plates, bowls, and cups for 12. The dishwasher worked well but plan on bringing your own pods as only 1 is provided same with the washing machine.
Grocery stores are just an 11 min drive down the mountains, with many restaurants, a lovely horseback riding opportunity, and museums. Just 30 min away is the Smokey Mts National Park.
The cabin has neighbors on each side but has a gorgeous view of the mountains from the back decks. All amenities including the arcade and hot tubs worked great. The swimming pool and mini golf were very nice and convenient! We have 3 teenagers and the cabin provided plenty of space to come together for family time and enough space for individual time. The whole family would definitely recommend this cabin!
We loved our stay at Dreamland . I would give it a 10 but few broken items were found on arrival .had to have refrigerator repaired and a rocker broke first time sitting in it .iIt was very clean the pool as great . Would definitely stay again
The visit was great and my family really enjoyed ourself. We did have a few problems which one was our hot tubs was not working and we had to wait for someone to come out and fix it. But it took them a while to come out. So we didn't get to enjoy the hot tub like we wanted to. Then we could never get in touch with someone from the office I left several messages which went unanswered. Also we find worms in the tub which came out the jets. But other then this the visit was good
The Dreamland Cabin was mostly clean, however the master bedroom upstairs was very dusty and kind of dirty. We had cleaning supplies with us so we cleaned it. Also I called three times for garbage pickup and it was never done causing us to leave garbage in the cabin because the garbage bins were full. These were the only issues we had. The view was great, and the cabin was in a good location
This was our 5 time to TN and our 4th time staying with CabinsUSA. What a beautiful house and the comfort that we felt when we walked in, it was like being home away from home. Great space for the 4 of us with plenty of room for others. We will be back in November for Thanksgiving. This house was the best out of all our stays!!
The accommodations were excellent. There were a couple of spots that didn't look like they had been cleaned. The biggest issue we had was that the hot water did not last long at all. Either the hot water heater temp needs to be adjusted or it just needs a larger unit.
Our cabin dreamland was phenomenal! We loved everything about it including the mountain view although it says wooded. Minor issues like rips in play room sofa and bricks missing from the fire place error but aside from the minor things out stay couldn't have been any better. Literally a home away from home. Very impressed and will be booking here again.
Beautiful cabin, beautiful view from the decks. Plenty of space for extended family, well stocked kitchen supplies. Floors could use a good steam mop, remotes for gaming had no batteries, door to lower level doesn't stat latched which can be dangerous for small ones. We took a baby gate along and actually left it behind, hopefully owners will leave it in a closet for others. Overall great cabin, would definitely recommend it.
Great place to stay with the family.... it's not secluded though.... and was hoping to have place for camp fire... atleast I missed reading about it. This will be a great place if this was a little more secluded. Good overall!!!
This cabin has everything you need to make your stay AWESOME! My family and i truly enjoyed the cabin and amenities. The game room was nice and relaxing on the deck was even better. I will definitely book this cabin again!
Overall a nice stay, we spent every evening in the game room playing air hockey and pool. We prepared meals every morning and every evening for 9 (6 adults and 3 kids) at the cabin and there was plenty of kitchenware and all of the appliances that we used worked fine including the grill and the washer and dryer. We wanted to play putt putt and found some clubs in one of the bedroom closets but no balls, when I called I was told it's not their responsibility so "no balls for you", went to Walmart and bought a 4 pack of balls. Forget about the provided games in the box downstairs, nothing is complete, found parts and pieces of games and cards stuck in drawers everywhere but nothing complete, bring your own games. As stated with other reviews the upstairs does not cool down as much as we would have preferred, we brought 2 fans and we were comfortable enough. There were some minor maintenance issues but nothing that negatively impacted our stay, I reported the major issues within the first day so that we wouldn't be held accountable: spa cover on lower deck was off and appeared to be broke already, decorative blocks on fireplace not attached, arcade game worked, then quit one day, next day worked again. We lost all water pressure one evening as we were preparing dinner, I have to say that I was impressed when a Cabins USA maintenance person and a county worker both showed up I believe within an hour of when we reported the issue and the county worker had the problem resolved quickly. Apparently there had been a water main break and he was able to switch us to a different supply, the outage affected many other cabins in the complex as well, not just ours. I didn't use the express check in because I thought it was ridiculous that they insisted on a front/back scan and submission of my drivers license as well as a front/back scan and submission of my Credit Card, checked in at the office upon arrival around 3pm with no issues.
There were a few tiny minor problems which I didn't even report until the day before we checked out. The issues were not any issues that interuped our trip. Just some things that may make the next groups stay even better. The upstairs bedroom gets really warm in the afternoon, no way to block the sun in those large triangle windows.
The Cabin was nice and had lots of amenities. The beds were VERY comfortable and it was clean. There was a lot of signs of needed maintenance though. The Pool Table is very worn out and the doors were slamming due to being off balance on hinges. Water would not come out of Fridge, the kitchen sink faucet had a leak when lifted all the way back and some of the exterior doors did not latch closed unless dead-bolted. Curtain rod in master bath fell off because it was missing a piece to hold the rods together. Other than these few issues it was a great stay.
The cabin was great but there was some issues.We got there and the lower hot tub had not been cleaned but they took care of it if the you took showers in the top 2 bedrooms the drains didn’t Drain fast enough and water would run out of the bottom bedroom in the bathroom ceiling and ran out of the light fixture and was dripping out into the toilet.There was no land line or didn’t have real good cell phone service.All In we had a great time it could just us some improvements.
The overall experience was great, we had a really good time! The location was a little further than I like but it wasn't too bad! I would have gave the cleaning a higher number but the main floor of the cabin the floors seemed dirty like the living room and kitchen area. We had several babies that were crawling and they would have black stuff on them from the floors. Other than that the bedrooms and bathrooms were clean! The only other complaint I would have is you could hear every little noise, we were on the bottom floor so we heard everything that was going on! I would definitely come back, we really enjoyed the hot tubs and pool table downstairs!
Me and my family enjoyed our stay beds were very comfortable!!! But some of the games didnt work and we couldnt not grill the day we wanted but they came out a fixed it and we were able to grill next day other then that great cabin!!
Everything was great - except for the check-in process. We opted for the express check-in process, which seemed to be the best choice. However, the code given for the gate was incorrect, and there was no cell phone service to call the office from the gate. We waited and tried the code multiple times. Thankfully, another guest let us through. Once we arrived to the beautiful cabin, we emailed the office using the cabin's wi-fi, and promptly received a new code.
I gave everything a 10/10 besides the value (9/10) only because they hit you with a few $100 in cleaning fees at check out that you don't really expect, but in all honesty I will gladly pay it again. Our group had an absolute blast and was very impressed with the cabin. I was a little disappointed to see one of the pull out beds were broken and the propane tank for the grill was empty so we had to change dinner plans one night and a couple expected a bed ended up on a couch all week. I did call 2 days in advance to have them check on little things like this (specifically propane) and they said they don't check unless the previous guest has made a work order. So I took it upon myself to let them know about everything I personally saw and they said it would be taken care of. Other than those minor things the cabin was absolutely gorgeous and fit our needs perfectly! I would 10/10 recommend for anyone looking to stay in the area!
This is second year we've stayed at Dreamland. This cabin is listed with CabinsUSA. My entire family has enjoyed this gift from my mother for Christmas. Everything with these visits were nice and enjoyable. There were a couple issues but were handled by the staff. We were looking forward to a third year but the prices have gone up over $100. For admistration fees cleaning fees so this is our last time. I know if you rent this cabin you'll enjoy it.
We had 4 adults and 3 kids in our group and we had a fantastic stay at Dreamland! It was our first time in a cabin, and it was one to remember! Plenty of space, hot Jacuzzi, comfortable beds and everything we needed. We even cooked and had the proper utensils and dishes. There was dust in the bathrooms on the walls and ledges but i'm assuming maybe from the heat being on, not sure but could use a quick wipe down. However, the towels and tubs and everything were clean! The cabin is well maintained and kept. Our only worry was the air hockey table, it is quite old and standing up by a thread. The legs on it are very weak making the table super flimsy. Being there is a sign posted in the game-room, if anything is broken you are responsible for it, we unplugged it and didn't let the kids play with it, which they were bummed about. Other than that, we felt safe and secure and will visit again! Thank you CabinsUSA for the easy check in/out.
Our bedding could have been cleaner. Other than that we were exceptionally happy. Thanks so very much. The service we had before we arrived was a 10+.
Stacey went out of her way to make things very smooth and wonderfully easy for me, to reserve this cabin. You are lucky to have someone so great with the public. She is kind, very polite, helpful, and deserves to be recognized. It’s hard to find people who enjoy the public these days. She does! She is management quality.
Dreamland cabin was absolutely beautiful we enjoyed our stay, everything was nice and clean with plenty of amenities the location was great everything worked fine we had no issues at all. Thank you cabin USA staff we will definitely be returning
First I want to say this is probably one of my favorite places that our family has ever stayed. The view was beautiful the cabin was beautiful everything was just wonderful. The only negatives I have are fairly small. I feel like the cabin needs to be a little bit more child-friendly like extra locks going out on the deck because two and three-year-olds can unlock that regular lock also you need cups for children extra towels and extra Linens. The dryer was broken while we were staying there so it was really difficult to make do with the couple of towels they have in the cabin. The only reason I didn't give it a 10 and cleanliness is because the grill is really dirty and we had a small grease fire that we had to put out because it was so dirty and the hot tub smells like mold on the lower level so I think it needs a little more attention, and the hot tub on the higher level was not heating properly. Other than that we will rent this cabin again my whole family loved it we loved the area we loved the view it was high but not too high it was perfect and the cabin was wonderful the game room was used every night we were there. Ironically the reason why we chose this site was because of the indoor pool however it needs to be known that it is not a heated pool it was so cold even like my DieHard swimmer grandchildren who want to swim all the time couldn't get in the pool because the indoor pool was so cold.
I loved this cabin, it was spacious, beautiful, inviting, and had everything I was looking for when I booked a cabin for my brother’s wedding for my family to stay in. There were some things that I wish had of been better: firstly the cabin needed dusting, the shower curtain liner in the showers had mildew, the washer/dryer didn’t work, the couches weren’t the most comfortable, and the upstairs hot tub would not go above 85 degrees and was very loud all day and night. With that being said these were minor inconveniences as overall we had a great experience and loved the cabin very much. I’d book again with Cabins USA.
The cleanliness and amenities of the house are first rate. The driveway to the house was not easy (I was pulling a trailer). The sleeping accommodations, entertainment (TVs, CD, DirectTV, pool table, etc) were also first rate. Hot tub and hot water were all excellent. There were ten of us and and the house enabled all to have a great week--with one exception. The WiFi, is just over dialup speed from the 1990's (the only reason the property didn't get a ten). So eight young adults did find that a challenge. The WiFi is probably a byproduct of the location. We very much enjoyed the back porch and the grill worked great. The property was also convenient to Pigeon Forge and Gatlinburg.
So if one wanted to get away from the connected world, read a book and/or play games with the family this was ideal.
The cabin is very pretty and very roomy. Our family enjoyed the stay and we had lots of room to do things. Our only problem with the cabin was there were roaches in it that came out at night and the roads to get to the cabin are a bit curvy and small. The resort is nice but however the pool is very small for the size of the resort. The outdoor pool was not open when we were there but it should be open during the summer so that may help with the overcrowding in the indoor pool. All in all we had a great trip and cant wait to come back.
This was a very nice cabin. We had a great time here. The beds were so comfortable. The only problem we had was the internet was not good at all and none of our phones had service. This was the first place out of all the other cabins that we could not use our phones. Other than that it was a very nice cabin. We look forward to coming back and staying with cabins USA like we always do.
Cons... the door to downstairs kept opening guess a latch issue. Not good with 18 month old. And 12 month old. We put chair in front of it
Seen a few roaches around the dishwasher
It’s trivial but with handful of kids the door code is so long
The first day our gate key didn’t work after traveling 12 hrs we had to sit and wait to get in touch with someone.
All in all it was a stay we enjoyed its a beautiful place! Can’t wait to visit again.
First I want to say that this is a very nice cabin. We liked the location. Easy to get to and close to Pigeon Forge. The layout is nice. Loved the large tv in the living room. Nice furnishings. I had to speak to the staff after leaving just to let them know that there are some small issues. Hopefully these issues will be corrected for future renters. I will give examples so renters can be warned in advance. There was one dishrag and one dish towel. No potholders! Coffee maker made lousy coffee. Two can openers and neither worked. Skillets are old and everything sticks. Garden tub on second floor, largest in the cabin, couldn't be used due to running out of hot water before filling up completely. Neither fire place worked. I'm sure they will have them fixed but before renting I would make sure they are. All and all, it's a nice cabin. As I said, small issues. All easily taken care of.
This was a great cabin with a lot of amenities. It was neat and well kept. The bedrooms were spacious and had their own private bath. There was a half bath on the main floor which was nice as well. The kitchen was also spacious with a large table and plenty of seating. It has two hot tubs, but one was out of order when we were there. Our trip was a long weekend for four couples, and it was ideal for that.
It is only about 3 miles from the Parkway, but it is a good 10-15 minute drive because of the winding back roads you must take to get there. Overall, my group was pleased with our stay, and I would rent this cabin again and recommend it to others.
Great property. Need to fix downstairs hot tub. Jets would not come on the downstairs hot tub. The upstairs hot tub was not preheated to 103 so it took about six hours to heat the water. Couldnt find a password for the Wifi anywhere.
Had previously booked another cabin with Cabins USA...upon arriving at the cabin it was still being cleaned and was not in good shape. Went back to the office and they booked us at this cabin with no problems at all. Will be booking from them in the future. Cabin was very clean and had a lot of amenities. The only thing I saw was that the upper part of the cabins walls need to be dusted which was not a big deal.
The staff did an exceptional job of providing us with a few items that were missing when we got there. Very impressive. A staff member helped figure out the coffee maker as well. Very nice and polite staff.
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!
This was an exceptional cabin and location. We were moved here for two days from our cabin, Simply the Smokies. because the HOA at that resort was shutting the water off for two days. Dreamland was beautiful and very well maintained. We did not want to switch back to our original location but did understand that people who had paid for Dreamland would need to get into it. I would definitely recommend this cabin.
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!
When we arrived it was very warm in the cabin 75° it did take about 5 hours to cool it off on the main level. The second hottub was unusable do to being dirty and debris all in it with an awful stink to it. This cabin could use a deep cleaning. Like floors in bathrooms, the Jets in tubs. The jacuzzi tub upstairs didn't work. Bricks from fireplace were falling off on the sides. Info about wifi and directions to the pools would have been nice to have in the cabin instead of having to call to find out password. The girl couldn't give us directions to pool bc she didn't know. But all in all our family had a great weekend.
We were originally in Catch a Star and there was some issues with septic, so we had to be moved. The office worked with us and gave us something as close to what we had as they could. We really enjoyed the place, it was so nice and clean and the view was amazing. We had 3 couples and each of us had a level...was really nice. We also enjoyed having the pool table and pacman machine. It had 2 hot tubs, but we never did try them out, it was too cold. We will be back again next year.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Enjoyed booking with a great company. The staff were very helping with the booking process and checking in. The cabin was outstanding. Plenty of room and comfort. Looking forward to booking with Cabins USA in the future.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
