with 2 level cabin, 1 king bed, 2 queen beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, pool table, wooded view, non smoking, washer/dryer
Overall Rating: 9.1 / 10
1 of 84Guest Review
Guest Rating: 9.8
Nikita S.,
Birmingham, AL
Stayed on 03/22/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:10
Comfort:10
Check Out:10
Amenities:9
Location:10
Would Recommend Company:10
Would Recommend Property:9
Guest Comments:
I had a great stay and vacation away from home. It was like home away from home and I will be returning again.
House was nice and clean when we arrived. Kitchen was pretty well equipped. Just had the following negative observations:
-Bathroom shower needs more light.
-Dining room table was missing a chair.
-Did see a roach in the kitchen when we arrived.
-fireplace wasn't working when we arrived. Maintenance man was called, came and lit the pilot light., but the pilot light did not hold, so did not get to use the fireplace most of the time... that was a big disappointment.
The hot tub wouldn't work properly
Only 2 rolls of toilet paper in the whole cabin
One roll of paper towels
Pool table pockets had holes in the pockets when a ball went In straight to the floor
we had a very easy time booking, checking in and checking out....basically a flawless and no-contact process. The location was quite far from town which made for a quiet stay. However, would recommend any visitor to back into the driveway as it is narrow and slightly steep. There is a driveway across from this one which doesn't make this difficult to do. The cabin did sleep 6 however, the sofa bed was not comfortable at all, but most aren't anyway. The pool table is a bit too big for the space as there was not much room for great shots, none the less, the kids enjoyed it and us adults just made do for their enjoyment. The property could use some minor maintenace on the outside (i noticed some railing issues on the back of the deck and the traction strips on the steps were coming loose or missing) and would recommend a good deep clean (lots of outside cob webs and bug residue, grill mat and grill, ceiling fans, living room carpet, and unfortunately trash (mostly pop and beer cans) tossed into the woods. Overall we had a great stay, had all the things we needed and even experienced some wildlife. My only suggestion would be to maybe leave an extra garbage bag or two and to add some emergency candles or battery lanterns (or at least suggest the next renter to bring some along because ya never know) because we did experience a thunderstorm and lost power for a short amount of time. The adults were fine but the littles were not thrilled about no lighting.
My Family and I really enjoy our stay at thia cabin. The location is so amazing and peaceful. The cabin itself is really nice, However if I can suggest one thing to the company they need to change the beds-mattress and duvet/sheets in each room.
Had a wonderful stay at little cove hideaway! It was such a nice beautiful cabin! The pool table was probably the only thing that I seen that needed to be replaced as I'm sure they will in the future when they get around to it. But yes we done said when we come back that we will more than likely be staying here again!
We loved everything about our cabin! We had little visitors every night including a sweet little cat that our granddaughter named Punkin. Had raccoons and a very unusual skunk. Solid white with a black stripe. Only complaint we had was the dryer and Cabins USA got right on that! We've already booked for next year!
We absolutely loved our cabin and had a wonderful and relaxing stay. The beautiful wrap around porch and hot tub were wonderful! The hot tub didn't work the first night nor did the TV upstairs because the remote was missing. I called the office and someone came up the next morning with a remote and fixed the hot tub within minutes so we had it for the rest of the week. The only concern was that we really enjoyed playing on the pool table a lot but the room it was in was small and it was hard to actually hit the balls from certain angles. Only complaint! Lol. Some of the furniture was broken but nothing to be concerned with. Overall it was very comfortable and cozy. We Loved the Gas Fireplace as well!
Me and my family really enjoyed our stay at little cove hideaway I would definitely recommend it to anyone and for the price I got more than expected I can't wait till my next stay
The cabin and location were beautiful! The staff was friendly when I called for assistance. The only negative thing I can say is, the housekeeping could have been better! The floors were not swept/vacuumed, the blinds were dirty and dusty, there was gunk stuck to the side of the refrigerator and dried toothpaste on the walls in both bathrooms. Other than that, it was a great stay and I look forward to going back!!
We absolutely loved the cabin. It was set surrounded by trees on 3 sides and felt secluded even tho there was a cabin through the trees on each side and we could kind of see the road. Didn't have much of a few tho as the trees were taller than the cabin. It is a gorgeous cabin and we loved it there for the most part. However there were some negatives. 1) it smelled like mildew in the dining room. Maybe there was something spilled or a leak that soaked the carpet and didn't get cleaned up well? 2) the dryer took at least 2 rounds to get the clothes dried. 3) the hot tub was filthy. The filter looked like it hadnt been replaced in a year or more. The kids got in the first night and stuff started coming off the bottom floating around in the water.
Was pleased to find out that it was decorative for Christmas, I booked in August and it was not showing it would be decorative until December, not sure why it took so long. The pool table was broken, the pockets that catch the balls where torn, my husband used zip ties so we could use it but the size of the room made it impossible to use because sticks would not fit, no make a shot u would hit the wall. Refrigerator plastic door on bottom was stuck closed and when tried to open it broke....Guess they will make me pay for that????? I did not pull hard and it already had a crack all the down the front of draw..... overall I like the location of this cabin, very secluded compared to last one....
Everything about our experience was great. The cabin appeared exactly as we expected. It is nicely tucked away, beautiful, roomy and cozy. There was an issue with the satellite TV. We called the office, and although it had just snowed, not 1 but 2 maintenance guys showed up to address the issue and both of them were super friendly and helpful. The staff at the office was efficient and friendly. The checkout by text option is great. A great cabin, a great staff and a great experience. We will return for sure.
Trouble opening back door. Need a little tcl like paint and staining deck. Had sum water damage on floors in bathrooms But in all I would rent again with USA cabins.
Our stay at Little Cove Hideaway was overall excellent. There were only a handful of issues that we encountered. We felt the cabin could have been a bit cleaner. We understand that insects and bugs get into cabins in the woods, but there were a lot of bugs that were already dead that were all over the cabin when we arrived. There was a small issue with the plumbing in the kitchen, the trap had come loose from the sink drain and leaked all over the kitchen floor, that we then had to dry up with the towels we were about to use for our showers. Maybe some additional towels would be helpful. The cabin does not have WIFI, and we knew that going in, but certain cell providers don't seem to work well in the cabin either, specifically Verizon. This hindered us from being able to monitor the weather which was pretty bad the 2nd night of our stay. The last issue is that the mattress in the 2nd bedroom is in pretty rough shape, may want to get that replaced. Other than that, the cabin provided a wonderful home away from home for 4 days, and we would definitely return as the views, location and accommodations provided a wonderful getaway for our group!
We very much enjoyed the property. My daughter enjoyed using the hot tub, big garden tub, and pool table. The location was pretty good. Some of the roads were a little difficult but we managed (I.e. no lines on the roads in some spots so hard to see what was the middle & side when mother car came especially in the rain). Compared to the other cabins I’ve stayed, it was a smaller space for the money paid.
One of the pool table sticks was broken and just put back in the holder. I was the most disappointed with the cleanliness. The bathrooms in particular. The rugs did not appear to have been washed recently (kitchen either), were cob webs, and hair on the floor. The cleaners did not earn their cleaning fee from the previous renter. Hopefully, they earned ours for the next renter.
The cabin needs a thorough cleaning, cobwebs on the walls and fixtures, tub needed scrubbing. That said though we loved the cabin, it was just the perfect size and had everything in it we needed. Maintenance was excellent. The pilot light was turned off on the fireplace. I made a call and the nice lady said she would have maintenance call me to tell me how to relight. Well he was even better than that, he arrived about 15 minutes later and relit the light. Very prompt service. We would definitely rent this cabin again.
Little cove hideaway was the cutest and coziest little cabin. My husband and I spent our honeymoon there and it was wonderful. The view was more of a woodsy view rather than mountains. However there’s a cute cow pasture you can see through the trees. The cabin smelled good and it was clean. Would definitely stay there again.
maintenance was very responsive and corrected an item the same day we requested. they do need to steam clean or replace the carpet and upholstered furniture, though. there was plenty of room for our family of 4, and I would stay there again.
Beautiful cabin but time to update sofa and loveseat. Luckily this cabin had an extra driveway to back out of property, if not would have been difficult to get in and out in my Dodge Ram 1500. Gas grill needs attention also. Other than this we really enjoyed our stay here. Quiet and very relaxing. Would definitely return.
CabinsUSA is a fabulous group of folks! We accidentally left a very valuable item in the cabin upon checkout and it was found and secured for our pick up the next day!
This cabin is in a great location and provided a peaceful, serene environment for relaxing. The cabin was relatively clean but could use a good deep cleaning and dusting. There are an abundant supply of dishes in the cabin, however, only minimal silverware or pots for cooking. We actually had to go into town and purchase a pot to cook in.
Overall, it was a great stay and we'll certainly book with CabinsUSA again.
This was our 3rd year to book with you. Love the convenience and the easy checkout but this year the clerk that checked us in was not in my expectations as she should be but I took it all in stride until my daughter said she rolled her eyes as we were leaving and I sure hope she wasn't making fun of me since I was having trouble walking. Other than that our trip was great . Now last November your staff was not like this.
Really needs a lot of upgrading on flooring and more cleanliness. Otherwise it was fine, needed cleaning in the bathroom more found some bugs on the sink, around commode was dirty and floor .
The cabin was great. GREAT location. View was not quite what I wanted, somewhat obstructed. The size was perfect for the 2 of us. Hot tub was wonderful. I texted any issues I had when I sent 'check out' text. Overall...no complaints except there is no cell reception and no WIFI and there is no local TV stations available. I was thrilled with the nightly charges as a returning guest. I will definitely use that feature again.
We was disappointed when we went to turn on the Tv's in the bedrooms neither of the Tv's had satellite in the bedrooms the beds was not comfortable..the location was close enough to the parkway for us the cabin was secluded even with other cabins close the hot tub and jacuzzi was nice the kitchen was stocked nicely the only thing the pots and pan where in rough shape due to being used other then that the kitchen was ok the gas grill was great we used it a couple times the couch was a little uncomfortable . The cabin just needs a little TLC and it would be a great place...As for cabins USA we have used them the last 5 times we visited Pigeon Forge and we have been very satisfied and we will continue using cabins USA Thanks!
This cabin was perfect for my fiance and I's stay in Pigeon Forge. It was about a 10-15 minute drive to the main strip. Perfect distance to both Pigeon Forge and Gatlinburg. Even though you can see other cabins through the woods, it is still very secluded. You can hear the frogs creek at night, which is very soothing. The hot tub worked great and was a perfect way to wind down at the end of the day. We didn't use the pool table but it was in good condition. The Jacuzzi in the upstairs bedroom was large but a little too large to fill all the way with warm water. Other than that, it was a great stay and I will definitely rent again!
Company Response:
I am so happy to hear that you and your husband enjoyed staying in Little Cove Hideaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!
There was no internet in this cabin and the living room set was very old we didn't want to sit on it.. but overall the place is very clean and we enjoyed our stay there
The place was nice. The bed upstairs was very uncomfortable. The tv channels really didn't work to good. Think that was because of the location. Every night it sounded like a big rat in the rafters. The check in and check out was a breeze.
Had one issue with the fireplace, called maintenance and they came right out and corrected problem. Very enjoyable stay. Would recommend to anyone and would stay with cabins usa again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
I absolutely loved the Little Cove Hideaway and it's secluded location. I have nothing negative to say about it. I would highly recommend staying there and I would highly recommend using Cabins USA for booking. They are wonderful people. I didn't want to leave once I got there and I definitely plan on going back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
The cabin was as advertised online - beautiful! Very relaxing vacation. We could not get the outdoor grill to work, but otherwise we did not have any issues with the cabin. We're already planning our vacation for next summer and will definitely be considering another cabin vacation.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the grill. Your comments have been forwarded to our Maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
My wife and I had a wonderful weekend getaway at this cabin. Located off the normal path and very private and secluded and completely relaxing.... just what we needed. Overall we will use Cabins USA for our next visit to the mountains.... easy to contact, easy to work with and check out was a simple text.
Company Response:
Thank you for taking the time to let us know about your recent stay in Little Cove Hideaway! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
We had a great time! Check in was pretty quick and very efficient. I really appreciated all the information that was in the check in packet. It spelled everything out for us. The property itself was near town but pretty secluded, we enjoyed ourselves very much. Checking out was a breeze!
This was one of the best vacations I ever taken. We loved the cabin and location. Close proximity to everything we wanted to do. It was decorated for Christmas which was a real plus. We are planning on booking again in the spring or fall.
This cabin was perfect for our family! There were five of us and we were very comfortable. The location was great, off the beaten path but still close enough to Pigeon Forge and an easy drive to Gatlinburg. The only thing we would have liked to have was an outside fire pit or ring to have camp fires. As for Cabins USA, I will 100% book with them again. It was an easy check in and easy check out and the staff was really professional and courteous. We never had any issues for them to correct but they did call us to make sure everything was ok and we didn't need anything.
We had just a few issues. I never could use Wi Fi . I was told different passwords and they never worked. I then was told to get password off the router , it never worked . Dishwasher smelled very hot I was afraid to use it . Afraid it would catch fire. People who stayed in cabin before us commented in book the same problem
Pillows were terrible. Shower in downstairs bathroom wouldn't come on. Could have used more towels! Could have better pans to cook in.
Other than these few issues, we loved the cabin!! Loved the hot tub and jazuci!! We used gas grill a lot. We will rent again from Cabins USA. Can't beat the price!!
I gave it a 7 because of the plumbing upstairs did leak into kitchen, but the office was very helpfully, wanted to send someone to look at it, but we told them not to till we left, didn't want it to ruin our vacation, beautiful cabin, the upstairs windows needed clean bad, didn't use Jacuzzi cause afraid of water leaks, neighbors first night they where loud till 4 am,, could even hear them over the tv, called the office next day, they took care of it, didn't have no more more problems next 2 nights, it was a good stay over all,
Company Response:
Thank you for your review we appreciate your feedback on your stay with us. We are delighted that you had a great stay with us. We are delighted that we were able to address the issue in a timely manner. We hope that we hear from you again soon.
The cabin was very nice and decorated beautifully except the carpeting in the living area was stained and in disrepair. Also the linoleum floors in both bathrooms was also discolored and a little moldy. If those items were updated the cabin would be worth its price. We loved the service that cabins USA gave us. Everyone was very friendly and they came out right away when we had an issue with the satellite TV.
Company Response:
Thank you for your review. We are glad you had a good stay with us at Little Cove Hideaway. We are having the carpets cleaned as soon as we can get it scheduled, and we are having the bathroom floors inspected immediately. We are glad that we were able to provide you with great customer service during your stay with us. Cabins USA always strives to offer the best customer service and memorable stays in the Smokies. We hope that we will hear from you again soon.
The actual reserved cabin was very nice. First night wasnt able to get to it, however was put up for the night. That cabin was jus plain jane and not so clean and comfy.. Though we were off the roads and out of the vehicle. Second day we were determined to get up the hill to our cabin. Some tire chains and kicking ice off did the trick. Only thing missing was a blender.. But still had good time
Company Response:
Thank you for taking the time to write your review Larry. We apologize for the inconvenience you experienced. We are excited that your did enjoy your time with us at Little Cove Hideaway. We hope to see you again in the near future.
First time renting a cabin. Staff was friendly and the cabin clean. One minor issue due to a bad storm and they took care of it promtly. Made the whole experience enjoyable will do it again.
The cabin was well maintained and very attractive. IWe felt very at home. Location was nice with easy access. We really enjoyed our stay. The staff was very friendly and check in /out was very simple. I booked on line with no issues. I would most deffinately stay at this property again or another property managed by Cabins USA.
Arrived 8/29 for 3 nights. Check in was fast and easy. Friendly staff. Little Cove Hideway was nice and cozy and my wife and really enjoyed our stay. The drive from cabin to Gatlinburg was about 18min but no big deal. We had everything we need in the cabin. Real clean inside and bathrooms were also very cleaned. The master bedroom bed was ok.....need a more comfortable mattress. The pool table can be challenging sometimes depending on your angle shot...really not enough room for it but that wasn't a deal breaker because we didn't use it much anyway. Nice location...view is ok...probably better during the fall, winter season. I recommend this place and my wife and would definitely be coming back.
My biggest complaint is that even though we got there at 2pm we had to go back through traffic and come back at 3pm to the office to get location and code. Aggravating. !!!!!!!!!!
Little Cove Hideaway was very clean and comfortable, except for the king sized mattress in the upstairs bedroom. It was by far, the worst mattress we have ever slept on. The sagging and creaking was really bad. The only other complaint was something that cannot be helped. The floors upstairs and staircase were very creaky. Since there were only the 2 of us, we didn't disturb anyone else, but if others had been trying to sleep downstairs, if would have posed a problem. The privacy of the cabin was nice. The comfort of the rest of the furniture was great. The only problem of the location was the narrowness of Starwood Way, if meeting another vehicle. We learned how to pull into the driveway without "taking out" the front bumper of the car, but the first night we arrived when the lighting was not good and thought we had damaged the car on the upper edge of the driveway entrance. We usually rent through Hearthside Cabin rentals and the only thing we like better with their check-in process is that we don't have to go by their office, if we have emailed our driver's license and taken care of payment, etc. prior to our arrival. They email the directions to the cabin about a day before our arrival and then we call for the key code on our way to Pigeon Forge. We also don't have to call when we have checked out, but I do see how calling might help the housekeepers know that it's okay to go on and clean.
We had a very nice time. We would have like to have internet, a little closer to town and there was not a good view at all. We would stay with Cabins USA again, but not at that cabin. I know I was told the cabin was new to Cabins USA, but it does need a lot of work.
Although Bluegreen booked the property for me, it appears your process is simple and user friendly. Check-in was a breeze, and the staff was extremely courteous, friendly, and professional. Check-out could not have been more convenient -- a phone call to the office was all it took. I did notice a couple of areas requiring attention to detail on cleanliness: heating/cooling vents needed vacuuming, baseboards in several areas could have used a simple dusting. Really enjoyed the gas logs, and the pool table was a definite plus. The 2BR/2BA cabin was perfect for our needs. We did have a problem regulating the heat; it was difficult to regulate, and the upstairs was very warm, while the downstairs was cooler (but comfortable). The location was what you would expect in the mountains (very scenic), and even though the distance to attractions and restaurants was a bit lengthy, it was not a big inconvenience. I will definitely consider Cabins USA for lodging in the future and recommend your properties to others.