Cabins USA Gatlinburg Availability Search Icon Availability Search Small Icon

Privacy Policy

Privacy Policy

Cabins USA Gatlinburg ("Cabins USA," "we," "us," or "our") has created this Privacy Policy ("Policy") to inform you of our practices related to our collection, use, storage, and transmission of information gathered online. Our website includes the webpages, content, and functionality that are available via the "" domain, which may be accessed via your web browser at (collectively, our "Website"). We also offer an application for mobile devices named "Cabins USA," which may be offered from online mobile application suppliers from time to time ("Mobile App"). Together, the Website and Mobile App comprise our online service offerings (each a "Service," and collectively "Services").

We recognize that information privacy is vital to earning your trust and therefore to the success of our business. Please contact us at 800-584-9872 if you have any questions or comments about our privacy practices.

Internet Protocol Address

We use your Internet Protocol ("IP") address to help administer and diagnose problems with our Services, remember items that you have placed in your online shopping cart, and gather demographic information.

Account Registration

Our Service registration areas require you to supply contact information, such as name, phone number, and e-mail address. We sometimes use contact information to send you promotional materials from our company and from some of our advertising partners. However, you may opt out of our promotional e-mail messages at any time. (See Opt Out below.)


To place an order using our Services, you must provide your contact information and credit card information. Your credit card information is used for the sole purpose of billing you for requested products and services. The contact information you provide is also used for the purpose of billing you for requested products and services. We sometimes use contact information to send you promotional materials from our company and from some of our advertising partners. However, you may opt out of our promotional e-mail messages at any time. (See Opt Out below.)

Online Surveys

To participate in our online surveys, you must provide contact and demographic information. We use this information to send you information about us. We may use this information to contact you as necessary. We sometimes use contact information to send you promotional materials from our company and from some of our advertising partners. However, you may opt out of our promotional e-mail messages at any time. (See Opt Out below.)


To participate in our contests, you must provide contact and demographic information. We might use this information to contact you as necessary. We sometimes use contact information to send you promotional materials from our company and from some of our advertising partners. However, you may opt out of our promotional e-mail messages at any time. (See Opt Out below.)

Analysis of Website Traffic

Cabins USA uses Google Analytics to improve your experience. This service uses cookies to collect usage information from our Website. Such information is specific to the performance of our Website and the geographic scope of our business and does not include your name, address, credit card information, etc.

Usage information allows us to determine how long you viewed our Website, what pages you visited, what device you used to visit our Website, and more generally, the amount of search traffic our Website receives, the source of our Website’s traffic, and how long it took to download a web page. This allows us to make informed changes to improve our Website, such as making our Website faster and easier to use.

Usage information generated by cookies related to your use of our Website (including your IP address) is collected by Google. Google then processes this information and provides reports on Website activity for this Website.

IP addresses are collected by Google Analytics solely for determining the general geographic location of an accessing computer system to within about twenty-five (25) miles. We do not link or ever attempt to link this information to other information that could be used to identify you. Google will not associate your IP address with any other information held by Google.

You can prevent Google Analytics from recognizing your IP Address by disabling cookies in your web browser. (See Customer Control of Information below)

Remarketing Lists

Cabins USA uses services like Google AdWords to market our business in advertisements that appear in search results pages powered by Google’s Search Engine. AdWords offers remarketing to serve advertisements to visitors who visited our Website within a specified time frame.

When you visit our Website, Google and other third-party vendors place a cookie on your computer and add your IP Address to a list of Website visitors. Google then uses this list to serve advertisements for our business when you type in specific search queries. With this information, Google can serve advertisements in search results and on Websites across the Internet.

This allows Google, Bing, and third party search network Websites to serve advertisements in response to visits to our Website. You can opt-out of Google’s use of targeted advertising with cookies by visiting Google's Advertisements Settings at You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page at

However, we hope that you will want to be reminded to stay with us again, and will appreciate the offerings of our advertising partners.

The DoubleClick Cookie

DoubleClick, a service that generates cookies for Google for the purpose of targeted advertising, may give you a DoubleClick cookie when you visit our Website. Google then uses this information to serve advertisements to your web browser when you use certain search queries.

If you do not wish to receive targeted advertisements for your search queries, you can opt out of Google’s use of cookies for remarketing by visiting the DoubleClick opt-out page at

Public Forums Guidelines

Cabins USA offers voluntary chat rooms and public forums via our Services, which are not necessary for our provision of services to you. Please note that any information you disclose in our chat rooms and forums becomes public. You are solely responsible for the security and privacy of any disclosures of content that you make by these means and further represent and warrant that you own all such content and that its disclosure does not violate any right of any third party. Additionally, you expressly consent to our ownership of such information and our use of it for marketing purposes. You agree not to post information, without regard to format, that is illegal, profane, inflammatory, or unrelated to our business. We reserve the rights to refuse to display and to edit or remove content that, in our opinion, may frustrate our marketing efforts.


Cabins USA strives to maintain excellent security for your information via both physical and technological controls. We use encryption technology for the transmission of credit card and certain other private information from your web browser or mobile device to our servers, and do not store credit card information on our computer systems. However, we recognize that our control over payment card processors is limited and that perfect security is a myth. Therefore, we will use reasonable measures to notify you in the unlikely event of an unauthorized release of your information, as required by law.

Children’s Guidelines

It is not our intention to market to children. Therefore, we prohibit the use of our Services by persons under the age of thirteen (13). Any person under the age of thirteen (13) should immediately discontinue use of all of our Services and may not register on or for our Services, provide any information via our Services, and/or participate in any contests sponsored by Cabins USA. We will not knowingly collect, maintain, or transmit information about a person under the age of thirteen (13) without the consent of or upon the request of the child’s parent or legal guardian.

Your Responsibilities

You agree to provide information that is accurate and complete and to inform us of any changes to any information that you have previously provided to us. We will not be held responsible for any inaccurate information provided by you, or for any effects that such inaccuracy may cause. You also agree to be solely responsible for maintaining the secrecy of any username and password you use to access any part of our Services.

Correct/Update Personal Information

Cabins USA may allow you to access or change your personal information. We reserve the rights to take action to verify your identity prior to any access or change and to deny a request in the event that we unable to verify your identity to our satisfaction. We reserve the right to charge a reasonable fee for such services in the case of multiple or frequent requests. Additionally, we reserve the right to retain all information that you provide.

Please make requests for access or modification by phone, or via the "Contact Us" form, which is available on our Website and via our Mobile App. Please allow no less than thirty (30) days for our response to your request.

Opt Out

Cabins USA allows you to opt out of receiving promotional e-mails from us. To opt out of our mailing list you can click any unsubscribe link provided in any promotional email we send.

Disabling or Deleting Cookies Using Web Browser Settings and Menus

You can learn more about cookies at Methods used to disable or delete cookies vary by web browser. We have provided the following links for your convenience: Mozilla Firefox -, Microsoft Internet Explorer -, Google Chrome -, and Safari - By disabling or deleting cookies using the settings of your web browser, you may not be able to use certain functionality on our Website. However, we will be happy to take your reservation by phone.


Our Services contain links to other Websites. To the fullest extent permitted by applicable law, Cabins USA shall not be held responsible for the content or privacy practices of these Websites.

Changes to this Policy

We reserve the right to modify this Policy at any time without notice. The Policy posted at any time or from time to time via the Website shall be deemed to be the Policy then in effect. By continuing to use any of our Services following the posting of changes, you expressly accept and agree to abide by the terms set forth in the current Policy.

Contact Us

For questions about our collection, use, storage, and transmission of information gathered online please contact us at 800-584-9872.

Should you choose to contact us via email, please note that any information you provide cannot be made confidential. The content of emails can potentially be accessed by third parties. Consequently, we recommend that you submit any confidential information to us exclusively via 800-584-9872.


The people of Cabins USA, LLC have proudly hosted many visitors from the European Union ("EU") in past years and look forward to continuing to serve people in the EU in the future.

However, we are taking our responsibilities under the General Data Protection Regulation ("GDPR") for the collection and use of your Personal Data (as defined in the GDPR) seriously. The technology industry in the United States is still playing "catch-up," in terms of developing economical solutions for GDPR compliance for small to medium size businesses. We are currently evaluating our options for meeting the requirements of the GDPR, and have decided to block access to and/or use of our Services by persons within the EU in the interim. We intend to pursue an appropriate business solution to help protect your Personal Data rights so that we can provide Services to you in the future.

In the meantime, please feel free to call, email, or write us with any comments, questions, or suggestions. We appreciate your patience during this time of transition and look forward to meeting you in the future.

This Privacy Policy was last updated on 2018-07-02.

Cabins USA Gatlinburg Official Logo
star star star star star
849 Glades Rd., Unit 1A1
Gatlinburg, TN  37738
(865) 436-5031

VLS #157
Smoky Mountain Cabin Rentals
Guest Reservations
(800) 584-9872
2 Night Minimum

Cabins USA Gatlinburg Help Icon
Guest Sign In
Copyright 2013-2022, Cabins USA Gatlinburg, Gatlinburg, TN

Want to receive up to date information on cabin specials and events in the Smokies? Sign up for our newsletter! Simply provide a contact name and email so that we can reach you. Cabins USA Gatlinburg respects our guest's privacy and never shares this information with third-party sites. We treat any information that you share as confidential.

For each of the fields, please provide the following information:

There are several boxes that can be checked to broaden or narrow your search. Once you select your desired amenities or locations, simply click "search" to filter out available properties for your desired date. Once search results are provided, you can sort your results by bedrooms, name, rate, and rating.

After your first search, it isn't necessary to click the "search" button again as this feature will automatically filter your results for any new search features you provide, unless you change the date, the number of nights, or go to a new webpage.

It isn't necessary that you wait for a search to be completed before you select or deselect different search features.

When browsing results, you can add them to your "favorites" by clicking the red plus mark on the bottom left of your desired property. You can view your selected properties by click the "favorites" tab at the top of the search bar.

Add/Remove Favorites
When using our "search" feature, you can make a list of favorites. After doing an availability search for your desired vacation date, our site will produce a list of available cabins. Simply click the "+" sign on the lower left side of the property you are interested in.

Doing this will add the rental to your favorites list. You will notice that the "+" has now changed to a "-". You can click this minus sign to "unselect" this property from your favorites list.

You can also remove a property from your favorites list by clicking the minus sign to the right of the property name under the favorites tab. Additionally, you clear your favorites list by clicking "remove all" on the favorites bar. After doing this, you will have to perform a new availability search.
The number next to the favorites tab is the number of properties you have selected.

View List
To see all of your favorite rentals on one page, simply click "view list"

Compare Favorites
Under the favorites tab on the search bar, you can view your selected favorites. By checking the box next to your selected rentals, you can compare up to three properties.
Simply select the 2 – 3 properties you wish to compare, then click "compare" to see these rentals side-by-side.
Once you find your perfect rental for the right date, simply click "book now" to begin the booking process.