with 2 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, gas fireplace, game room, hot tub, pool table, mountain view, non smoking, washer/dryer
Overall Rating: 9.4 / 10
1 of 168Guest Review
Guest Rating: 10
Laura B.,
Mckenzie, TN
Stayed on 03/05/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:10
Comfort:10
Check Out:10
Amenities:10
Location:10
Would Recommend Company:10
Would Recommend Property:10
Guest Comments:
We enjoyed our stay at naughty and nice. We found the cabin to be very clean, comfortable, and conveniently located. We would definitely stay at this cabin again.
We loved the cabin. It was clean, cozy and comfortable. I read reviews that folks didn't have cell phone service, we have ATT and did have a couple bars. The cabin was close to everything but had privacy. My only complaint is that the hot tub was dirty which was very disappointing.
We spent Thanksgiving in this beautiful cabin. We loved the location and the views. Only thing is the upstairs toilet would not flush. You had to take the lid off the back to flush. Other then that everything was amazing!
Thank you so so much for making our vacation one to remember. The cabin was welcoming and homey. We will be coming back to use Cabins USA. Thanks again for everything!
The only drawback that we discovered was that other than no WIFI, there really weren't many places to hang towels. We found that an issue after using the hot tub and shower. Plus, the location of the hot tub felt sketchy since you can't see any doors from it's location.
Other than that, we had a wonderful stay in your cabins and look forward to coming back to the area very soon.
Far exceeded my expectations. I'm so happy I chose this spot for our honeymoon! It's in a secluded area, but it still has a perfect view of the mountains, and it's not too far from town. Everything was clean, the bed was comfortable, it was absolutely perfect for us. We will be back!!
Great cabin, great location. Updated TVs and hot tub from the pictures. The hot tub water smelled and it seemed like some of the jets were not working. Could be user error on our part, but we didn't use it until the morning that we left... the bed was super comfy, nice game room upstairs and good parking outside. My only complaints were the pillows were way too soft, so bring firm pillows and absolutely no service at the cabin. I don't mind being "off the grid" while on vacation but we couldn't research anything while we were at the cabin so it kind of made planning our days hard.
The scenery was astonishing and very peaceful and quiet. The staff was very informative with all the instructions. The cabins decor was absolutely breathtaking, and spotless. All the amenities are spot on ! We will definitely be taking advantage of this property in the near future ! We could not be anymore grateful for having the opportunity to stay at and in this cabin. Thank You !
We stayed at this location before. Had a great time. Was easy access to pigeon forge and surrounding areas. The only inconvenience we had was that when we needed to wash towels there was no water to the washer machine when turned on.
After years of using rental properties, we can definitely say we were greatly impressed with the dedication and courtesy of the entire USA Cabins staff.
You just don't hear of those qualities in a company these days.
And we especially thank Savannah a polite lady that not only answered our questions but went the extra mile to make sure we were comfortable and satisfied.
Pictures made the cabin seem more secluded than it really was. The outdoor fireplace I thought was secluded, but it's right next to the driveway with a cabin right across the street. The swing on the property wasn't stably secured to the ground. Master bedroom is kind of hard to move around (cramped). Pool table is very worn, but worked for just my wife and I having a good time. Fooseball table seems to be put together backwards from what we're used to. No WiFi, but WiFi wasn't advertised, so it was expected. No real view from the hot tub other than the side of the hill. If you desire salt and pepper for your meals, I suggest you take some, as there was none available. Most other kitchen gadgets could be found.
We did enjoy our stay, however, as it was mainly just for sleeping and a couple meals. The TV and cable worked well, and it's a good central location to most of the attractions in the area. The entire cabin was very clean and seemed to be well taken care of. It was a cute little cabin for sure. We would stay there again for sure. I would also be happy if I owned that specific unit.
We enjoyed our stay at Knotty and Nice. I thought the cabin was nice overall, but it is showing some age and use. It is in a good location to Pigeon Forge amenities. The negatives of the stay: It was supposed to be decorated for Christmas, but the tree lights only worked on 15% of the tree. There was a cockroach in the coffee pot. There was only one pillow for the fold out couch, instead of two.
Don't let these few negatives hinder you, though. It was a good stay and nice cabin overall.
Had an awesome time at this cabin! Great amenities with the indoor and outdoor fireplaces, game room, and hot tub. Beautiful wrap around deck and view. Will definitely be back if I get the chance!
The upstairs toilet was broken and the downstairs bathroom sink was clogged. The dishwasher leaked water all over the kitchen floor and we could not use the jacuzzi because it had green algae growing on the sides.
This was a beautiful cabin, very clean, easy to get to, minutes away from town. Would definitely stay here again.
Could use a better couch, and the bed kinda goes down hill at the head of the bed.
The cabin is in a good location on its own lot. The hot tub was not clean and the grill did not work but maintenance staff did come out and repair. The cabin was nice and well kept. When booking this cabin take into consideration that there is no Wi-Fi and our phones did not work so we hard to drive down the risks to keep in touch with family. Overall a good stay.
Overall, my husband and I had a nice stay. We ran into a few minor details: Key code pad upon entering wouldn't work, maintenance came and replaced batteries we were then able to get in and out with no problem. Mr Coffee, coffee pot should be replaced, it took nearly an hour to brew 1 pot of coffee. Shower head on main floor could be replaced, mineral build up. The beautiful 3 windows in the main part of the cabin could have been cleaned to show the beauty of the view and elegance of the inside. It's these little things (for us) that we would have appreciated.
Mostly everything was exceptional, the bed was hard but exceptable they need a better coffee pot preferably a drip pod combo the one they had was a veeerrry slow drip style. The washer is probably on its way out, the worst thing is the roaches in the kitchen very minor but needs addressed. Nothing would stop me from booking the same units again. Some would not like the fact there is no phone service and no internet. So if you're looking to be totally off the grid this is your spot, and the cabin and property were very nice.
This is our 4th time staying here at Knotty and Nice, we really love this cabin! It's easy to get to, plenty of parking space (large, paved and flat - could hold several cars or plenty of space for turning around if you bring a trailer with you) and close to the entrance of the Smokey Mountains. Be prepared to see wildlife though. In the past we have always had Turkeys and Racoons come and visit, but this time along with the Turkeys (2 Hens and 14 babies), Racoons (3 that came by every night, which we named Mamma, Baby Girl and Big Boy), we also had a Mamma Bear with her 2 Cubs come here a couple of times too.
This is really great cabin if you want to get away and disconnect from the world of technology now days, no Wi-Fi (which is not listed as one of the cabin amenities, so why complain) and very bad cell phone reception, again why complain, you're in a remote area, but still close enough to Pigeon Forge and Gatlinburg.
Cabins USA has a very easy system for making reservations, checking-in and checking-out. We can't complain about anything as the staff has always been very nice, polite and prompt when dealing with any issues that may arise and really any complaints anyone has should be directed to Cabins USA and not put on a review, especially when the issue gets resolved.
This is a really great cabin and great location! Looking forward to our next stay here.
Loved the cabin, and the location close to town but still have some privacy which we LOVED! One thing I do have to complain about is I think they should update their furniture.. The bed SUCKED! Mine and my husband's backs started hurting because of it. Also the shower head SUCKED! in my opinion with how much money USA Cabin makes there shouldn't have a $5 shower head up date it to a $15-$20 one and it would be 1000 times better! Over all the cabin was very nice and we had a relaxing trip for our honeymoon!
Loved the cabin. We would definitely stay again and recommend to others. We loved how secluded it was but still close to everything. The road was good for a mountain road. Cons no internet or cell service. Which would have been fine with us if there had been a land line for emergencies. The bed was hard as a brick. Could have used some more outside lighting. I wouldn't call it a mountain view
The cabin and ease of checkin/checkout was a good experience. Wish we had more time to enjoy the surroundings. Perfect for couples, a small family, or just a solace escape for one.... Make sure to pack the essentials so you don't have to run back into town; coffee, food, drinks.
Loved everything about this cabin, it was extremely clean and very comfortable, the only issue which we already knew about was the lack of wi fi but we managed to get access when we visited the town, we're seriously considering staying at this cabin again!
Everything was smooth. The cabin was clean. We had no issues. Cabin was clean when we arrived. The code worked. We enjoyed our stay. I would definitely stay here again. I was surprised to find the cabin even had direct TV and a flat screen in the front room, bed room and loft.
The only thing I will say, and this is by no means a complaint, more of an FYI in case it is needed to have an internet connection, there is no cell coverage and no WiFi. AT& T Had slight coverage there, but not what I would call high speed. No Verizon.
The only thing that was on the not so positive side was the hotter had some screws that had come loose and fallen to the floor. I stepped on one of them and hurt my foot a little, but hey, I did it getting in to a hot tub. I found there were 4 of them which I fished out and put out on the railing so hopefully that is fixed before we go back.
I got emailed so many times asking me to check in. It was really unnecessary and annoying. It would also be nice if there were WiFi since there is no service. It makes in hard to vacation as parents if there isn't a way to contact anyone if there is an emergency.
Such a cute spot for a getaway! Loved being away from the main strip and up in the mountains. Only downside is no WiFi or cell service. Definitely could use it as we could not look up things to do or restaurants or had spotty service tryin to make calls. The cabin was very neat and clean. Having a full kitchen was wonderful! Could use a few more dishes but otherwise was great! I told family I'd definitely recommend but this to go in the fall to see the foliage
First, love the location! Some windy/steep roads to get there, but not bad, and really not a problem when the weather is nice, close to the base of the mountain is nice and easy to go into town. The bed was not the most comfortable, but worse it was so squeaky and noisy, hard to fall asleep if the other person is turning over or moving any. Wish it had WiFi, was thinking I could just use a hotspot on my phone for our firestick to watch a movie if needed, but cell service was so poor we could hardly text from the cabin, so definitely no using a hotspot for a movie. Would be more comfortable in the hot tub if there was a door on the side of the cabin that the tub is on, as someone else mentioned, not having anywhere to go if a bear shows up, so at least a gate or something on the porch steps might be nice. Wish there was some kind of inside lock for front door to secure overnight while inside - door knob lock didn't work (to prevent people from locking themselves out, I'm sure) but a hotel style chain or something would be nice for piece of mind. It was a good stay overall, but might try a different cabin next time we go.
The cabin was great! Very clean and well put together. The only thing it needs and we were surprised it didn't have was WiFi. No access to streaming services and the directv service only offers basic channels, so WiFi would let your visitors have access to way more movies and etc. Besides that we absolutely loved everything about the cabin.
Disappointment this trip w/ fireplace not working when we arrived. Called maintenance twice and told someone would be coming to fix. Arrived next evening late but did fix completely. We could not turn fireplace off. Had to turn on AC at night bc could not keep doors open. Motion security lights near steps not working. Safety concerns since I have a bad knee. Maintenance person stated would put in a work order for someone to come next day to replace lights since his ladder too small. No one came during rest of our stay. When booking this stay was told to come by office for military discount. We arrived to office for discount & told by front desk "not eligible d/t already at 20% discount & that sometimes they give out wrong information." I understand 20% but do not understand "giving out wrong information " statement. We love coming to Mtns & have been for over 20 years. Our visits have always been 10/10.
We think there could be a smaller pull out couch upstairs for more people or even a comfy chair. I was kinda surprised ne board games. Most VRBO have board games listed. My husband made a comment about a gate on the porch. That way when your sitting on the far side of cabin ,not by a door you can enjoy the hot tub. We were worried about bears, & not having anywhere to go. I thought it was really cleaned & lived the convenience of it being inbetween Pigeon Forge & Gatlingburg
Very nice cabin just needs a few things attended to like the upper windows need to be cleaned the fireplace fixed the hot tub cleaned and new carpet but we had a very nice stay .
I have stayed in several other of their cabins .This one is the best br far Excellant location , privacy, clean and all the amenities you need .Love this cabin !!!
We have stayed at Naughty and Nice before and it has become one of our favorite cabins mainly due to its location. This stay however we noticed its needing some upkeep. The bed is uncomfortable, NO wifi, NO ceiling fan in the master bedroom, light cover in kitchen was missing,
We totally love this cabin. We have stay there a few times. Love the yard with the fire pit and the swing. Only issue we had this time was that we had planned on grilling out but there was no gas for the grill.
Cabin was very clean & the location was great minutes from pigeon forge parkway. The only down fall was the mattress was not great to sleep on & some things in the cabin could have used an update. Check in & check out was very easy & we will rent from cabins USA again in the future!
The location of the cabin was great. The bed was not the best. The telephone in the cabin did not work. Other than that everything was nice and peaceful.
Road is very steep grade and drive cuts back sharp off it. Had a motorcycle trailer and was able to make it but it’s is a little nerve racking at first. Property is great. Carpets and bed could be updated. Not really complaints, just observations. Privacy is perfect. Size of the cabin is amazing inside. Pool table even has straight cues. Rest is absolutely amazing. You are just far enough outside of town to relax but close enough to run in for anything you want. WiFi would be a great future upgrade for the cabin but honestly we didn’t miss it. We would rent this cabin again.
There were a few things about our stay that we didn't particularly care for. We would find black particles at the bottom of our water glasses anytime we made a drink, there was no wifi/internet, no view, no coffee filters and the sheets and covers were pretty stained and pillows were so thick that we practically woke up with cricks in our neck. However, with the stuff we didn't care for out of way, we thoroughly enjoyed our stay at this cabin. It was inviting and homey and we enjoyed sitting on the porch sipping our coffee in the mornings and soaking in the hottub at nights. The location was ideal because it is within minutes of both Gatlinburg and pigeon forge. Overall we did enjoy our stay at this cabin.
Knotty and Nice was amazing. Just like last time! This was our second stay at this cabin. The first time we stayed here , was for our honeymoon! This stay was for our second year anniversary and celebrating becoming pregnant. I love how secluded this cabin is. And it's such a good value for the size of the cabin. The staff at cabins USA is fabulous! We never actually had to go by there but the different phone calls I made, the staff was always courteous! The ONLY complaint is the mattress, it's a little hard. Just bring a topper like we did!
The bed was hard as a rock, no wii fi but it was kinda nice to get away from it all. The furniture up stairs needs major work couldn't sit in it because it was so rickety and could use a major upgrade.
The washer and dryer need attention as well. Good location, good value, just needs some attention.
My husband and I stayed at this cabin for our anniversary this past weekend. We had a great time! The cabin was so cute and comfortable. The phone service wasn’t great, but isn’t that the point? I would definitely recommend this cabin to anyone!
Overall the cabin is very cute and at a private location. The drive geting there isn't the best, however, the property is still private.
I wouldv'e liked to have a comfortable bed, as this cabin does not have. Also, the fireplace pilot light kept going out and someone had to come out 2 separate times. Even after, we still couldn't use the fireplace consistantly.
This cabin was very cozy and clean. Temps outside were in teens and this cabin made it very nice to come inside to a toasty environment. The only thing I would discourage is, arriving after dark. The road is steep and not very well lit. Otherwise its a fantastic getaway.
This cabin was amazing. The only negatives we found (which were very small) were: there are not enough lights outside... it was extremely dark and hard to see anything that wasn’t on the porch, and the mattress on the bed in the bedroom, was very uncomfortable. Other than those two very small things, the cabin exceeded our expectations. We look forward to our next trip!
The cabin is very nice and clean. My only recommendation would be if you are wanting to use the fire pit bring your own wood. We had to make a special trip to get some to enjoy the pit.
We spent 5 nights at this cabin. It's a nice place not far from the parkway. We have not stayed in a cabin before so this was a new experience. The check in process was quick and efficient. The cabin was very clean and everything was in working order. The only thing that was a minor incovienece was no wifi and no cell service (Verizon). However, we could get service at the bottom of the hill. There are multiple reviews of a cracked tile in the bathroom. It's in the upstairs bathroom, not the main bathroom. We didn't see that the tile was an issue as we were never in that bathroom. If you are looking for a quiet place but still close to the parkway, consider this cabin.
The cabin is very nice. I was very upset with the tv situation. Had to call office three different times to get TVs working. Also maintenance man came at 11:00 pm the first time I called. Also very dark. Motion light outside burnt out or just didn’t work? Luckily I had taken small lantern with us.
Company Response:
Thank you for your review, Sondra! We apologize that you encountered issues during your stay. The TV issue has been resolved with a new satellite box. We do hope that you will stay with us again in the future!
Everything about our stay was perfect! Check in and out was super easy. Cleanest cabin we have ever stayed in, planning another trip already! It was easy to find, big parking area. It’s private enough, there are people across the road but we never heard any noise.
I would caution though about using the grill, it worked perfect but the next morning our garbage was turned over and seemed as if we had a visitor over night.
The location was great aside from not having great AT&T service. There is also no wifi so no facetime calls either. The cabin was very clean. Several light switches that seem to control "nothing" (haha). Hot tub is small, good for 2 people but that's about it. Very very dark, driveway light non functional. Nothing that would keep me from staying here again. Very nice cabin, 5 min (or less) to the strip !
The cabin was beautiful, comfortable and perfect for our 2nd anniversary getaway. The only serious issues were, upon arrival the first day, after driving 8 hours, we couldn't enter the cabin for over an hour after which we find we were given the wrong access code, the Sattelite was not working at all the first night, so no T.V. watching, then each night around 10 or 11 it went out except for our last night and the T.V. upstairs never got a signal until our last night.
Location is awesome ! Parking is good. Cabin is larger than expected for a 1 bedroom. Overall was very comfortable , Needs some minor repairs in the bathroom (broken/cracked tiles) . Jacuzzi was not working when we were there. If you want internet and phone ..... this is not the cabin for you. Did not get reception at all here. However, if you want peace and quiet and a comfortable cabin, this could do it for you. We love the CABINS USA staff and convenience, we will be back again.
We normally have our whole family with us but this time it was just my husband and I. This cabin was perfect with 2 bathrooms and 1 bedroom. Only 2 miles from Pigeon Forge Parkway. Located on its own piece of property (not bunched in with a lot of other cabins) and the parking area was the best we have ever had (large, paved and flat- could hold several cars). Nice view and a custom built fire pit in the front yard with benches was just an added bonus. We will definitely use this cabin each time that only my husband and I go!!!! So glad we happened upon this listing.
Very nice cabin, was clean and private. Stayed in many cabins over the past 15+ years, and this was the best stay that I've had. Only downside for some people is that there is no internet or cell coverage, personnally i enjoyed that.
Very beautiful cabin, my family enjoyed our stay! Loved the stone fire place outside of the cabin! View was pretty decent. Bathroom tile on floor does need replaced, other than that overall a nice place and would definetly recommed booking with cabin usa!!
Need to use water proof shower curtain. The one there is damaging the floor. No fault of cabin or company but power was out the morning of check out, so could not take a shower and packed in dark
Absolutely satisfied! As soon as we walked in, we felt "home". The check-in/out process was by far the most convenient we've ever experienced. Will most definitely book with Cabins USA again and request this cozy cabin. GREAT job staff and management!!! :) :) :)
We stayed 12/20-12/26. The location is great. Real private especially for hot tub. Watch out for any silverware or pots or pans you use. Always have food on them. Housekeeping does not check and there is food on them. Someone had cooked pizza on rack in oven and had to be washed off. One very thin dish towel for six days. No pot holders available. Mattress needs to be replaced. Pad under sheets makes bed uncomfortable. Carpet needs cleaning. Comforter has spots all over it. Watch on left when turning in driveway. Large hole can tear car up. No outside lights on side. Hard to see when returning at night. No clocks except on stove and microwave. The TV in livingroom is big and TV in bedroom was great. Not enough pots or pans.
We love coming to stay for vacation. We have stayed with Cabins USA for the past 2 years. They are very prompt to fix any issues and very friendly. The cabin was very nice and clean. The bed was a little hard and looked like it needed new bedding, as it appeared a little worn. Overall, great place and great location. We will rent this cabin again next year.
Loved our stay in the Knotty and Nice cabin...great location and very roomy place..one thing it needs...bathroom lighting better and the hot tub ran and buzzed day and night.....Place was so quite and loved all the room and the lay-out of the cabin....Thanks everyone for the stay...We use Cabins U.S.A. every year......Was just a few minutes from Pigeon Forge.....Looking forward to staying with you all on next vacation.......Love Tennessee.....
We were just passing through and wanted to try out a cabin, so we chose this one. The cabin was clean and all of the amenities in place. Very private and that was a plus. I guess the price for the cabin is to have privacy. The price was at a discount, but I could have stayed almost a week in a motel for the same price, but no privacy, so you have to go with what you want. We did enjoy the cabin and we will have to wait and see if it is something we would like to do for a longer period of time. Would have liked a usb power plug somewhere in the cabin. I forgot mine.
I loved this cabin and the location was absolutely perfect for us.
The only issues I had was the mattress was horrible, like sleeping on a rock (and I like a firm mattress usually), and the pots and pans. We got a cabin so I could cook meals but the pans were so bad it made it very difficult.
Overall though...I WOULD definitely stay here again!!
Really enjoyed our stay. One helpful thing to have is better cellphone or internet availability for emergencies. We had trouble getting the lock code to work and we had to drive down the road for cell service to call the office for help. Other than that we enjoyed this cabin and alll if it's emenities. Thank you
Company Response:
I am so happy to hear that you enjoyed your stay in Knotty and Nice! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!
We booked this cabin for our honeymoon. Booking and checking in were super simple. We actually added 2 extra nights to our stay and it was easy to talk on the phone to add them. Once we got our welcome packet we figured out where our cabin was. We actually drove past the cabin the first time because the directions said the 3rd driveway on the left which it was actually the 1st driveway on the left but the 3rd driveway up the mountain. There was a sign out by the driveway that said Cabins USA however it didn’t say the cabin name which would have been useful. When booking the cabin we knew there wasn’t any wifi however we didn’t realize we would lose all reception on our phones too. There was a landline in the cabin but when we went to use it, there was no dial tone. The cabin was clean for the most part. There were a few cobwebs here and there. The couch was not very comfortable. It was nice to have direct TV for something to watch when we were at the cabin but a list of the channels would have been nice to have. The shower had very nice water pressure however the shower head actually made the water hurt. It stung my face and body when taking a shower. The hot tub also had issues with losing water. We were not sure where it was going but we had to refill the tub 2 times in order for the water to get high enough that the pump would turn off and stop shooting water 3 feet out of the tub. We had to actually go to the office to report the things that were wrong since we couldn’t call. This was our first time in the area and staying in a cabin. We would recommend Cabins USA to our friends and we would book again just maybe not this particular cabin. Despite everything that was going on we did enjoy our stay and our honeymoon.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the hot tub. Your comments have been forwarded to our maintenance department to be addressed. Thank you as well for you suggestions. We are always looking for ways to improve on our guests' stays. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!
We enjoyed the Cabin, Knotty and Nice.. It was just what we needed size wise
The carpet in the bedroom was not very clean and the comforter on the bed could stand to be replaced..
One of the "features" of the cabin is the large open living area and the large windows that accent the room.
These windows were filthy!!! I understand they don't have to be spotless but these windows were GROSS!!
Because of their size they were what you focus on when in the cabin and every time you looked at them you
were disappointed. OTHER THAN THAT, we found the property to be very clean and nice and would rent it
again.. WI Fi would also had been nice to have.. Seems with the dish you would have been able to provide that
relatively easily..
The cabin was wonderful. Had a couple of hick ups at first with confusion about the wifi, should be a trash bags available. And we left our salt and pepper there for the next people because there wasn't any. Also got a visit from a family of raccoons after cooking burgers on the grill. The shower curtain is a little moldy so probably want to change that and take care of cobwebs. Overall it was a nice and peaceful. Definitely would come back.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA strive to give each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Our stay was, once again, very nice! I would however like to suggest a few things. First off, the directions for our cabin said the third driveway on the left once you turned onto the road. There were a few driveways at the start of the road and once we got up on the hill, we were not sure which exactly it was. The first night, it was dark when we got up to the cabins and we went the the cabin beyond ours and had to turn around. I think it would be very helpful for there to be a sign out by the road near the "Cabins USA" sign that said the cabin name. The same night at around 11PM, a large diesel truck pulled up to our cabin and must have done the same thing we did, because they exited the truck and walked up to the cabin before leaving. I just think it would make it easier to know which cabin each driveway was for before getting up to the cabin and having to turn around in sometimes a very tight space.
The other suggestion I have is toiletries. In our cabin, there was no hand soap. I think for what we payed, there could be handsoap or a small bar of soap provided.
Other than that, we had a wonderful stay!
Company Response:
I am happy to hear that you enjoyed your stay in Knotty and Nice! Thank you for your suggestions. Those have been forwarded to our maintenance and housekeeping departments to be addressed. Thank you for choosing Cabins USA and we look forward to seeing you again soon!
If you are looking for a semi secluded area but close to things to do, i thought this had that. Other reviews complain about the furniture, i'd have to do the same, the bed was not that bad, the couch is a disaster. Our kids did sleep on the bed part of the couch but i'm not real sure how they could have, so uncomfortable.
We had an issue with the dish not working when we got there so we had no TV for the first night luckily the kids brought dvds. After finally getting in touch with someone the next morning they came out and fixed the problem.
THE CABIN WAS VERY CLEAN AND PRIVATE. WE LOVED IT AND CAN'T WAIT TO STAY THERE AGAIN.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!
Should have been instructions to operate the tv and dvd.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for your suggestions regarding instructions. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the attention of the owner. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Great stay, awesome location! Did leave behind an expensive article and hoping to receive a call back on shipment!
Company Response:
I am so happy to hear that you enjoyed your stay in Knotty and Nice! Our cleaners did locate the item that was left behind and we will be in contact regarding shipping. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!
I absolutely loved this cabin! It was comfortable and clean! I couldn't have asked for a better experience.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
We absolutely loved the property & the cabin. However to be such a nice cabin we were disappointed with the couch. It was not the most appealing to look at or comfy to sit on! A slip cover or even a new couch would do wonders! Also the landline didn't work so we were glad we had our cellphones!
Company Response:
Thank you for taking the time to let us know about Knotty and Nice! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the couch. Your comments have been forwarded to our Owner Liaisons who will be bringing that to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
We stayed a couple nights and the cabin was great. We like the fact that it was more private and secluded than a lot of other cabins we have stayed in and the fire pit was great also. We have used Cabinsusa several times throughout the years and it has always been a good experience. Look forward to our next stay next year!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!
This is the perfect cabin if you are looking for privacy and be close to the Pigeon Forge and Gatlinburg TN. However, the cabin lacks in comfort when it comes to furniture and the mountain view is covered by mature trees. Update the living room furniture and the Knotty and Nice cabin would be a perfect get a way. The couch and recliner has seen better days.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the condition of the furniture. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. thank you again for your review and thank you for choosing Cabins USA!
stayed here for our honeymoon and it was perfect. location was great very private yet only bout 5 minutes or so to the parkway.. as always cabins usa was awesome to deal with. definitely will book it again on our next trip to the smokies
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Our stay was great. But some upgrades are needed. The couch had peeling on the arms and the bed was really uncomfortable. But other than that we had a wonderful time.
The cabin and entire property were exactly as posted, beautiful! Very clean, spacious, and plenty of privacy yet not to far away from town. I would recommend taking a small fan with you if you go during the summer, While we were there it was very hot and the AC had a hard time keeping up. It wasn't miserable but there isn't a ceiling fan in the bedroom so it was a little warmer in there than we would have liked. Will be booking again next year for sure!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
We enjoyed our stay in the "Knotty and Nice" cabin from Cabins USA. There are a few things that need to be updated throughout this cabin. Wifi... It needs wifi. The bedspread looked like it had seen better days. It was really faded and really worn out. The sofa needs to be replaced because the leather on both arm rests has been peeled off. More lighting around the outside of this cabin would make it feel a lot safer when returning after dark. Maybe even a street light of some sort. Besides these few cosmetic updates we really enjoyed this cabin. We will definitely return to Cabins USA in the future.
Company Response:
Thank you for all of your suggestions! We are always looking for ways to improve our guests' stay. Your comments regarding the updates for the cabin have been forwarded to our Owner Liaisons and they will be bringing these to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
There were no pillows for the pull out sofa bed. And the mattress on the sofa bed was really bad. Luckily we just let our daughter sleep in the bed with us instead. It's a great location and easy access to the parkway. It was a nice cabin as well. We used the text to checkout procedure which was great but got no reply so wasn't really sure if it was recieved or not. We would stay here again. The price was great also.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice. I apologize there were no pillows for the sofa sleeper. Your comments have been forwarded to our housekeeping department to ensure each cabin is fully stocked. Your comments about the mattress have also been forwarded to our Owner Liaisons and they will be bringing that to the owner's attention. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
We were very pleased with our stay . Everything was available to us. Our cabin was clean the only thing was the sofa wasn't comfortable and it was worn. Yes, we've decided to make this a annual get away.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
It was awesome!! Thanks so much for making it so easy!! Sorry about the trash can LOL we will wait till last day to take trash out next time but we truly enjoyed our visit from the black bears. Mom and 2 cubs so cute and hungry LOL The bees are tearing the place apart some of the wood looked like swiss cheese! They didn't really bother us tho. Thanks again we look forward to staying at Knotty and Nice again and have told our friends and family about this particular home.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while visiting the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Everything about our stay was great. We will definitely stay at this cabin again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
Excellent no-hassle company, very easy check in-out process. Clean, superb cabin, would love to rent again!
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!
We did the express check-in and it was wonderful. We got to our cabin and hadn't been turned over from the last set of guests, so I called the office and within 5 minutes there were 2 different housekeeping crews there and they cleaned from top to bottom in less than 20 minutes. Amazing! This was the easiest company to deal with and we will be returning.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
I had a wonderful stay at Knotty and Nice! Would have liked a little more updated grill (although I was aware of the one provided) -we brought an aluminum made piece to sit on top of the one provided though which worked great. The t.v reception is not in high definition, there wasn't a lot of space to play pool comfortably..we kept slightly bumping into the wall and Foosball table. Other than that the area was beautiful, not too high up, but perfect enough to see the mountains. Everything was so clean, and plenty of towels, and kitchen cookware. The appliances were modern and up to date. The gas fireplace provided a perfect amount of heat, and the 2 bathrooms were very spacious and very clean. Wonderful staff and great place to stay, will for sure be back. Thank you CABINS USA!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!
it was beautiful..thank you! we will definitely be back.
Company Response:
Thank you for your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!
I would use and recommend Cabins USA again. Our cabin was very clean. The only thing I would recommend is that the owners upgrade the furniture a little. The mattress needs to be upgraded as does the comforter. The couch in the living room needs to be replaced. I would go back. We had a wonderful time and the cabin is high enough up a mountain and not next door to anyone that it was very private.
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!
Thank you so much for the wonderful stay. My husband and I were very pleased with no complaints at all. The Knotty and Nice cabin was more than we expected. A huge thanks to Eric Wickwire for helping me find the perfect cabin within our budget.
Company Response:
Thank you for all of your kind words! It means a lot to our employees to be recognized for their good work. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
The property was great.Location was wonderful and very close to town.The cabin was nice and very secluded.The staff was friendly but I had a problem with our dish network not working,when I called to report it upon arrival I was told someone would be out to fix it,we have a little one so we definitely needed a TV to work for the week.We waited 3 hours and still no tv so I called to check to see if someone was coming and was then was told no one would be out today and also that if the TV didn't start working there wasn't anything I could do about it and that I wouldn't be credited by any means for the TVs not working,I explained to them that it did advertise to have dish network and they said there was nothing they could do.So my husband began trying to trouble shoot it and eventually got the TVs working hisself,I called and let them know that they were working.Thats the only problem we had the entire stay there.Hopefully if we decide to stay in the furture that issue will be fixed.
Tv didn't work .. called office and spoke to two separate people at two different times...neither could offer a solution and no directions related to dish network..channels..where left in cabin. 5 days/nights in a cabin without use of tv is unacceptable service.
The cabin was great and in a great location. Not too far from the main drag but remote enough to offer that "in the woods" experience. We loved watching the wild turkey feeding in the yard one morning. Although the kitchen had pots/pans and dishes/cups/glassware it would have been extra nice to have a little cooking spray and salt & pepper. These aren't items you typically purchase when bringing groceries along for your stay. We will definitely recommend Cabins USA to our family and friends and stay with them again!
Company Response:
Thank you for taking the time to let us know about your recent stay in Knotty and Nice. We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Than you again for your review and we look forward to having you as our guest again!
Had a great time at this cabin. Not far from the main strip but far enough way for some relaxation. Only thing i did not like was all the fees that had to be payed. Fees ended up being more than the nightly rate. Other than that problem my stay was great.
This was the first time staying in Knotty and Nice. It was a great cabin with plenty of room and it also had a great yard. It is secluded but still close to all the attractions in Gatlinburg and Pigeon Forge. This is the second time renting a cabin from Cabins USA and it is always easy checking in and out and the staff is always enjoyable to deal with. I have already booked a cabin for May and September of 2016 and can't imagine going through anyone else. The only thing I would change in Knotty and Nice is taking the hot water tank out of bedroom closet because it kicks on overnight and wakes us up, other than that I give the cabin and Cabins USA a perfect 10.
Company Response:
Thank you for all of your kind words and I am so happy to hear that you enjoyed your stay in Knotty and Nice! We here at Cabins USA work hard to make sure that each of our guests enjoy the same great stay you enjoyed while vacationing in the Smokies. Our staff is always happy to help our guests in any way possible. Thank you again for your review and we look forward to seeing you in May!
Had a wonderful time, cabin was great . we will be staying with you again.
Company Response:
I am so happy to hear that you enjoyed your stay in Knotty and Nice! When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
This was a perfect location for a couple's weekend away from home. The cabin was perfect size for two and just isolated enough that you did not look into another cabin. We cooked several meals and there was an adequate amount of cooking utensils and pans for us but watch out for the trash, the raccoons will make a mess of the trashcan by the next morning. I would highly recommend this cabin for a couple. I will definitely use Cabins USA again later this fall for another weekend trip and will stay in Knotty and Nice if possible. We miss this cabin already.
Company Response:
I am so happy to hear that everyone enjoyed their stay in Knotty and Nice! We here at Cabins USA work hard to make sure that each of our guests have the same great stay that you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!
I have stayed a number of times over the past 15 years with Cabins USA.
Each time I have stayed I have been pleased with the total process from booking to correcting and thing that wasn't working when called.
Each time I stay in the cabins with Cabins USA they have been enjoyable with lots of memories.
This stay was as nice as any other stay I have had with them.
Now my Kids and grand kids all ask when can we go back.
I would recomend and have to all my friends and family.
Company Response:
Thank you for recommending us to your family and friends! We feel that is one of the highest compliments we can receive from our guests. Thank you for continuing to choose Cabins USA and we look forward to seeing you again soon!
This was our 33rd Anniversary trip and it was wonderful. Very easy to find. Introduced use to more stores and activities on the other end of town. We will stay here again and look forward to going back. We are really spoiled to the cabins. :)
After arriving to the cabin we had originally booked we found the fridge to have water running out of it and the parking for our car to be on a very steep hill. We contacted the staff and our call was forwarded to one of there supervisors named Tracy. This lady was very understanding and she quickly offered us another cabin and forwarded the door code and driving instructions to my e-mail. She also offered us a refund if this cabin did not meet our expectations. She assured us that if there were any further problems that she would be available that night until 10:00 pm. This type of service was like a breath of fresh air to us. Customer service these days with many companies has become a thing of the past but here we were treated with respect and caring. The cabin that we then went to was very nice and we had no further problems but the main reason that we will use USA again in the future is because of the customer service that Tracy provided us. This was a 35th wedding anniversary trip for me and my wife that could have went real bad real fast. Thank you so much Tracy for your kind and considerate help in ensuring that our trip was indeed memorial for all of right reasons and not one of those vacations that you would just rather forget. May God bless, and again thank you, Mike
The cabin was really nice. Needs updated electronics. Last couple of days in our cabin the dish kept saying pay the Bill for continued service. Was infested with wasp, lady bugs, and. Stink bugs.
The hot tub was awesome!