with 3 level cabin, 3 king beds, 5 queen beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jetted tub, theater room, resort pool, pool table, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.5 / 10
1 of 63Guest Review
Guest Rating: 9.9
Cathy K.,
Louisville, KY
Stayed on 03/31/2024
Ratings:
Booking:10
Staff:10
Cleanliness:10
Check In:10
Value:10
Comfort:10
Check Out:10
Amenities:9
Location:10
Would Recommend Company:10
Would Recommend Property:10
Guest Comments:
We enjoyed our stay, beds were comfortable, loved having 5 bathrooms. Only suggestion I would make is to offer a bigger garbage can inside and out..we quickly ran out of space for garbage during our 4 day stay. The view may be the best I've ever seen and I've stayed in many places in Tennessee.
Beautiful cabin with a beautiful view. Just a few things to note:
The inside fireplaces don't work.
The down stairs is a good 10° colder than the top 2 levels, at least during the winter.
The water pressure is awful. 2 people cannot shower at the same time.
The hot water doesn't get much above luke warm.
The down stairs shower, in the room with fireplace is a sauna also.
Hot tub doesn't get very hot. 99° tops while we were there.
Water tastes nasty, almost oily and is soft. Great for the hair but not so much for drinking.
No dresser in the smaller downstairs bedroom.
Walls and floors are so very thin. Sounded like the pool table was coming through the floor at times, even on the bottom floor.
Had everything we needed to cook, except a baking sheet.
Didn't try the grill, but the outside fireplace worked and was great for just sitting and enjoying the view.
The knives were not sharp and only about 5/6 forks.
5 bathrooms was a plus and having 1 on the main living floor was a bonus!
Washer/dryer stack is on the bottom floor.
Overall, we really did love the cabin. It's beautiful (could use some decor updating) and the view was magnificent. It was more than big enough for 13 people. Kids loved the pool table and theater area. Beds were fairly comfortable and rooms were spacious.
My sisters, nieces, and I enjoyed our stay very much. The house was nice, clean, and the view was beautiful. The coffee maker was missing but I called to notify the staff and a new one was brought out. Thank you very much for everything.
The cabin was beautiful. There needs to be some updating. Every mattress in the cabin was very uncomfortable with springs poking you in some of them. There was a non functioning extra freestanding oven in the dining area that needs to be removed.
My family fell in love with this cabin. It was really important to get all of my grandchildren together after 2 of them lost a parent. They thoroughly enjoyed learning how to play pool and arcade games. The community pool was also a favorite. When it was time to leave, they didn't want to. Exactly cabin for the family. I loved being able to wash and dry the clothes rather than waiting to get home.
Staying at Majestic View for the week was breathtaking. It was a short drive from town yet still felt like we were immersed in nature. It was a very relaxing week to spend quality time with friends. The cabin allowed for us to all hang out and have our own space as well with the multitude of rooms and activities. We will be back!
The name says it all. The view is awesome. The house was clean and nice. Great location can see the island of pigeon forge from the deck. I would book this place again.
Our girls' weekend was a hit at this cabin! The spaces in the cabin were ideal, bedrooms separated from living spaces, lots of living areas all together on the main floor, which allowed our group to be together to hang out. However, none of the gas fireplaces were working, or working well, some of the amenities were not working (game console), and the biggest complaint was the furniture was not as pictured. The living room and dining room set up were different than the photos, which would have been fine, except the seating in the living room went from 8 as pictured, to only seating 5, and we had a group of 11, which is still smaller than the cabin maximum capacity. Additionally, the dining room table had 2 clunky huge benches and 2 chairs, so it wasn't even possible to pull chairs over from the table to increase the seating in the living room. We ended up scrounging up chairs from other places in the cabin and having to rearrange, which worked out, but was disappointing, extra work, and not what we thought we were getting. Otherwise, the location was great for what we wanted, the price was right, and we were pleased overall.
Cabin was spacious, beautiful, and location was great. Only recommendations for improvement are, pool table needs replacing, and minor plumbing repairs on some of the faucets and toilets. We would definitely stay in Majestic View again. The name fits perfectly!
Only there for 1 night but view and cabin were nice. We were scheduled to be in another cabin but owner cancelled that reservation so we were moved to 2 different cabins for our stay. Certainly was not Cabin USA's fault. Being a former cabin owner I would gave offered a free stay for putting us thru that
Great cabin with a true Majestic View. We really enjoyed sitting on the porch and soaking in the amazing view. Cabin was clean. The rooms are very nice. Plenty of room. Easy to find. Easy process to book and check out. We love Cabins USA!
Our family gathered to celebrate my retirement. The cabin was everything we were looking for. All the rooms were clean and the kitchen was well equipped. The view was absolutely beautiful. Mornings spent drinking coffee on the balcony were so peaceful and priceless. As we ventured to the surrounding areas, there was something for everyone to do. We needed to call and request chemicals for the hottub and staff were quick in responding. We will definitely come back! Thank you for a wonderful TN vacation experience!
The family enjoyed our stay,the location was great not far from attractions. Ive rented from cabins usa 3 times now never been dissatisfied ill be renting again from you guys thanks for letting us make memories
HG
This is a beautiful gem in the Smoky Mountains. Perfect setting for a family reunion with its spacious rooms. The queen sized bunk beds were well crafted and quite unique. The atmosphere was very peaceful and the view was spectacular.
This was our third visit to the Smokies. First was our honeymoon in Gatlinburg, second was our 13th anniversary in Pigeon Forge, and this time was for our 40th anniversary. Our kids and their families joined us for our visit - 7 people in all. The cabin more than lived up to its Majestic View name! It's nice to be able to get away from the busy traffic in town to a serene location. Thank you for a wonderful experience.
We had 11 in our party, 4 were children. On day 1 the washer/dryer did not work. Also the jets on the bathtub did not work either. I called guest services they said someone would come out. No one ever showed that day. I called again the second day finally a maintenance man showed. He looked at it and said he could not repair it and said he would have to have a contractor to come and repair it. He was able to repair the jets on the tub by resetting the gfci under the tub. Because we could not wash our towels and wash cloths we had to drive 2 times in town and exchange them with clean ones. I called upon my departure of checking out and asked for the representative to please record my complaint and would also like to talk to a manager. To date no manager has contacted me or left me a voicemail if they have tried.
The cabin and the view was incredible. I will be back for another stay. I left a leather coat in the closet upstairs with the Single bed. Can I get that back.
The view is lovely. The cabin was wonderful for my 5 children. There was plenty of space. We had am awesome time!! I do believe Cabins USA needs to bomb these cabins. (Ive stayed in others cabins) If you catch my drift. But other than we had an awesome time and would definitely stay again.
Over all was a great weekend, I would like to see the cabin better cleaned. The kitchen drawers need to be emptied and cleaned out, there was an old baby bottle found by the head board of one of the beds. Things get over looked I know but the kitchen drawers really need a good cleaning. Other than that I really was pleased with everything The view was breath taking. We really enjoyed our stay.
Easy check-in with the pre-check allowing us to go straight to the cabin. This was our second time renting this cabin with the family. Great place for a family vacation making memories. Beautiful view and close to other activities. Great time had by all.
The only complaints we had were the following:
1. The grill should be cleaned after every visit. We were planning on grilling out one evening and after starting the grill, there was a grease fire due to the build up of grease from several previous uses.
2. Would like to see the kitchen better stocked with common equipment......more paper towels, kitchen towels, kitchen sponge/scrappers to clean pots and pans, potato peelers, salt and pepper, and hand soap in the bathrooms. Most of the bathrooms, the soap was completely gone.
3. Check plumbing on top floor. There was some dripping right around the front door.
Our much needed stay at the Majestic View was extremely satisfying. The location was just far enough away from downtown area, but was only a quick trip to the strip. The cabin was clean, spacious and had something for everyone. The hot tub did leak overtime, but was able to quickly refill it and heat it. We have and will continue to recommend to all our friends. Would like to come back again soon!
Wonderful cabin with fantastic views. It seemed they had thought of anything you may need in the kitchen. Only thing we couldn't get the WIFI to work ( It stated we were connected to WIFI but with no internet) TVs had 4 different remotes. But you are there to disconnect! We had a wonderful vacation
Me and my family enjoyed the cabin. It was plenty of room for everyone. There were plenty of dishes for us to cook. We went to the pool which was nice we were the only ones there when we went. We also visited Jayell Ranch and did horseback riding,atv,and zip lining. The Tanger Outlet was close by so we were able to do some shopping. Thank you soo much for allowing us to stay.
Best cabin we’ve had in all the years we rented. Probably needs new chairs at tables but everything else was great. View is exceptional. Smoke detector really works well. We did a lot of cooking and it kept going off. Plenty of dishes and cooking pots and pans. Very well supplied with everything including linens. Would definitely recommend, although a little pricey!
Company Response:
Thank you for your review, Patricia! We appreciate your business and your feedback about your stay. We did want to update you and let you know that dining room table and chairs have been replaced since your departure on 12/1/19. We appreciate your recommendation and we hope that you will be back to stay with us again soon!
O my goodness everything was absolutely beautiful and wonderful the rooms were big and spacious, the location was very easy to get too and very close to Pigeon Forge. My family and I loved everything and will be coming back.
It was an awesome stay but I will say that not knowing the location of our stay was difficult because we had booked activities to do for the weekend but went in blindfolded and not knowing the distance to our activities from the cabins. There should be a way to give a specific area to those wanting to book so they can plan their weekend/activities accordingly.
Majestic View Cabin was perfect. My 7 grandkids loved the bunkbed room, so they could all be together. Plenty of bedrooms and bathrooms for all 12 of us. Beautiful view!!!! Swimming pool was very close. Had everything we needed...…. Would highly recommend
Our stay started off a bit rocky. We were supposed to be in this cabin by 4pm on Saturday, but the previous nights tenants were still there. From the conversation with them it was that they were moved there and had one more night. From the conversation with the rental company associate, they were supposed to have been gone by 10 am and were unresponsive. Instead of sending company reps out to make them move we, a family of 11, including 5 kids ranging from 2-13 had to go to a different cabin. It was about 10-15 minutes away and we then had to move back the following day, Father’s Day. This delayed our plans for the day by about 2-3 hours. But we made it work because we weren’t going to let it ruin our trip, it was a short one anyways, which we will never repeat. This cabin was perfect for us, our only wish list would have been to have the hot tub with access to all the rooms, not having to go through the rooms to get to it on the lower level. There was bat poop or serious bird poop every morning on the front porch and you could hear bat(s) in the bunk room upstairs and when I got into the hot tub there was sand at the bottom of it. How sand got there, I’ll never understand, it’s Tennessee not the beach.
I will definitely recommend this cabin and this company. But would highly suggest calling the day you’re planning to come down to verify all is Kosher with your rental. No squatters, that refuse to leave. This was our theory after talking to management.
Check in was a little messed up because someone else had our cabin but they upgraded us to this one which was very nice of them to do. The cabin is wonderful had a great nights stay in it
Upon arrival the cabin was very hot Inside and the refrigerator was not cold. I called the office to let them know and was told they would have someone come out. (This was at 4pm) I also realized that the TV for the movie room did not exist. The maintenance man did not get there until 9-930pm. He did fix the air conditioning and refrigerator but had to wait for another guy to bring a new TV. The work was done around 11 PM. The maintenance guys were great and the ladies who took the call were also great. The cabin was Awesome. The view was spectacular! We will be coming back.
We really enjoyed our stay and looking forward to coming back real soon the kids really enjoyed the zip line behind the cabins I would recommend cabin USA for your next vacation trip to seriveville TN. Didn't stay long enough to do all that it has to offer but we are planning a week long trip this time thanks Cabin USA for a wonderful place to stay.
Every thing was amazing . Only issue was our trash bin was not empty before or during our stay so we had a pile out of garbage out side our cabin. Other Than this every thing was great large beautiful cabin lots of lady bugs and they should put flyers of places that deliver we arrive late around 8pm so we where so hungry and not even Pizza Hut
This was an awesome cabin with a awesome view. It was disappointing that we were unable to use the Jacuzzi the first day due to it being turned off at the breaker box, and the water was freezing. After we figured out what was wrong it took the entire night and next morning to get it hot. We also had to contact maintenance about the clothes dryer not working and they were there in no time and fixed the dryer and we were back in business. We will give the Maintenance team a A+++. Other than those two issues we had a wonderful weekend, ending with Snow the day we were leaving and it was beautiful.
Majestic View is a beautiful cabin with an amazing view. The layout of the cabin is great and it has an abundance of beds. I loved that three of the bedrooms had king size beds. We shared the cabin with our family and two other couples so it was perfect. The fourth bedroom had queen size bunks so our four teenage and young adult daughters all had their own beds. The dining room had lots of seating space with the table that seated eight and then four stools at the bar/counter. The dining room chairs, however, are very worn and you sink into them. I think the cleaning crew also needs to do a little better job. The movie theater area had popcorn pieces under the chairs when we arrived also the wall next to the toilet in the downstairs bathroom had what looked like urine splatter on it. Overall, however, the cabin is beautifully furnished and decorated. We would definitely recommend it and rent it again.
Company Response:
Thank you for leaving a review, Tammy! We appreciate your review and recommendation for this cabin and we do hope that you will rent it again in the future! We just wanted to let you know that the cleaning issues will be addressed and resolved. We look forward to having you come stay with us again!
This was the first retreat for the females in my family and the stay at the cabin was awesome. I have already recommended your company to several people! We wer comfortable, there was plenty of space and the amenites were great. Definitely will be back!!!