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COVID-19 Information - Cabins USA Gatlinburg | Pigeon Forge | Gatlinburg | Wears Valley

Important Information Regarding COVID-19

At Cabins USA Gatlinburg, our top priority is providing the best experience for our guests. In response to the current COVID-19 pandemic, we are taking precautions with everyone's health in mind. Here you can look forward to enjoying an escape while still maintaining social distance and following the recommended guidelines.

Express Check-In: We offer and greatly encourage all of our guests to enroll in Express Check-In. With Express Check-In you go directly to your cabin and the need to stop at our check-in center is eliminated. All documents required are submitted electronically quickly and easily.

Tips for Staying Healthy and Safe: Here are a couple of tips for staying safe and healthy during your stay.

  • Enjoy your meals from the comfort of your mountain cabin. Our rentals have plenty of great amenities that make this easy, including fridges, freezers, stoves, microwaves, BBQ grills, counter space, and more.
  • Spend your vacation time recharging at your cabin. Relax on your deck, enjoy some entertainment in the game room, or watch a movie from the comfort of your living room.

Personal Health: The Centers for Disease Control (CDC) recommends to clean your hands often.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Cleaning and Sanitation Measures: Our staff of professionals are taking additional precautions to mitigate the spread of coronavirus and provide you with the safest possible experience.

  • Disinfecting surfaces in your rental with high-grade cleaning products
  • Washing linens in our laundry facility using commercial equipment and chemicals

For Work Orders During Your Stay: We will be following modified procedures listed below for any work orders that must be completed at a cabin during a guest stay.

  • Small replacement items including but not limited to light bulbs, batteries, etc., will be delivered to the front door of the cabin to maintain social distancing.
  • For requests that require entry by our team, guests will be asked to either go to a separate level or vacate the cabin/stay in their vehicles while the work order is being completed. This is also to maintain social distancing.
  • Specialty services that require outside vendors are dependent on those individual vendors and their policies and availability schedules at this time.

Your Safety is Our Priority: At Cabins USA Gatlinburg, we are committed to remaining in compliance with federal and state guidelines for prevention and safety. We will continue to remain attentive and informed to ensure all recommended steps are taken for the safety of our guests and staff.

As always, we greatly appreciate and value our guests. We remain dedicated to providing you with the best experience possible.

Cabins USA Gatlinburg Official Logo
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849 Glades Rd., Unit 1A1
Gatlinburg, TN  37738
(865) 436-5031

VLS #157
Smoky Mountain Cabin Rentals
Guest Reservations
(800) 584-9872
2 Night Minimum
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There are several boxes that can be checked to broaden or narrow your search. Once you select your desired amenities or locations, simply click "search" to filter out available properties for your desired date. Once search results are provided, you can sort your results by bedrooms, name, rate, and rating.

After your first search, it isn't necessary to click the "search" button again as this feature will automatically filter your results for any new search features you provide, unless you change the date, the number of nights, or go to a new webpage.

It isn't necessary that you wait for a search to be completed before you select or deselect different search features.

When browsing results, you can add them to your "favorites" by clicking the red plus mark on the bottom left of your desired property. You can view your selected properties by click the "favorites" tab at the top of the search bar.

Add/Remove Favorites
When using our "search" feature, you can make a list of favorites. After doing an availability search for your desired vacation date, our site will produce a list of available cabins. Simply click the "+" sign on the lower left side of the property you are interested in.

Doing this will add the rental to your favorites list. You will notice that the "+" has now changed to a "-". You can click this minus sign to "unselect" this property from your favorites list.

You can also remove a property from your favorites list by clicking the minus sign to the right of the property name under the favorites tab. Additionally, you clear your favorites list by clicking "remove all" on the favorites bar. After doing this, you will have to perform a new availability search.
The number next to the favorites tab is the number of properties you have selected.

View List
To see all of your favorite rentals on one page, simply click "view list"

Compare Favorites
Under the favorites tab on the search bar, you can view your selected favorites. By checking the box next to your selected rentals, you can compare up to three properties.
Simply select the 2 – 3 properties you wish to compare, then click "compare" to see these rentals side-by-side.
Once you find your perfect rental for the right date, simply click "book now" to begin the booking process.

Alert!

We are currently experiencing a high phone call volume. You may reserve your stay online to avoid any wait time. Please feel free to "click here" to submit your questions via email. Thank you for your patience.

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